Relationship Executive Vacancy in a Leading Credit Bureau Company

Stresert Services Limited – Our client is one of the leading credit
bureau companies in Nigeria. As a result of growth, they require the
service of a suitably qualified candidate to fill the position of:

Job Title: Relationship Executive


Location: Nigeria

Job Summary

• The role will be an interface between the company and its Members/ Data Providers.
• Must have an excellent rapport and develop relationship with
  Members/ Data Providers. Activities are conducted with the objective of
  increasing the amount of sales with the present Members and identifying
  and acquiring new business from potential Members/ Data Providers.

Requirements

• Minimum of a University Degree in a numerate of semi-numerate discipline.
• Good planning and organizing skills with an eye for detail.
• Excellent negotiation skills.
• Excellent listening skill; Must be detailed to the later
• Must have good knowledge of MS Office.
• 2 – 3 years post qualification experience as a relationship
  officer/customer service executive preferably from the financial
  services sector.
• Excellent communication and interpersonal skills
• Good customer service skills

Detailed Responsibilities

• Identify and acquire new customers
• Execute customer relationship plans
• Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers
• Ensure optimal customer service experience at every client interaction
• Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
• Any other duties of similar responsibilities assigned from time to time.
• Achieve revenue targets across different product/ service offerings by the company.
• Introduce new service offerings to customers
• Build and maintain relationships with bureau subscribers to ensure customer satisfaction

Remuneration
N80, 000 and above (depending on experience).

How to Apply
Interested and qualified candidates should forward their passport picture and CV’s to: mgtpositions@stresert.com using Relationship Executive as subject of mail.

Note: Incorrect titled applications will not be opened. Only applicants with passport pics and CV will be invited for interviews

 
Deadline  25th September, 2015.