Front Desk Officer Job at S&S Hotels and Suites

S&S hotels and suites remain the hotel of choice for the business
traveler who requires a convenient central location offering a welcome
haven that feels like a second home and the unrivalled services
personified by the warmth and dedication of our staff, as well as the
discerning leisure traveler seeking the captivating dining and limitless
nightlife destinations within walking distance of the hotel.

Described as an urban oasis, this luxury boutique hotel nestled in the
heart of Victoria Island, the business capital of Lagos, offers unique
style, spacious guestrooms and suites and especially gracious services
that make it an ideal getaway spot for business and leisure travelers
alike.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lagos

Job Description

• Serve visitors by greeting, welcoming, and directing them appropriately;
• Notifies company personnel of visitor arrival
• Maintains security and telecommunications system.

Qualifications/Requirements

• Minimum of OND/HND in any relevant field.
• Must be able to work with little or no supervision.
• Effective communication skills.
• Must be a computer literate.
• Problem solving skills.
• Good verbal reasoning, written and presentation skills.

Responsibilities

• Operate telephone switchboard to answer, screen, or forward
  calls, providing information, taking messages, or scheduling
  appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Provide information about establishment, such as location of
  departments or offices, employees within the organization, or services
  provided.
• File and maintain records.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
• Perform administrative support tasks, such as proofreading,
  transcribing handwritten information, or operating calculators or
  computers to work with pay records, invoices, balance sheets, or other
  documents.
• Hear and resolve complaints from customers or the public.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Keep a current record of staff members’ whereabouts and availability.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.

How to Apply
Interested and qualified candidate should send their applications and CV’s to: reservations@sshotelsandsuites.com

Deadline: 25th February,2016