Jobs in Lagos at Pragmatic Technologies for Repair Technician

Pragmatic Technologies – We are a leading niche technology player in retail and corporate markets for Inverters, Automatic Voltage Regulators (AVR), Consumer Electronics and Home appliances. We require vibrant, result-oriented and achievement driven individuals who seek to advance their careers 
in a dynamic environment to fill the position below:


Job Title: Repair Administrator
Location: Lagos
Responsibilities 

• Attend to customers complaints relating to technical faults on the company products.
• Receive incoming returned products (defective) from customers.
• Communicate the repair charges to customers.
• Proper documentation and maintenance of the database system.
• Release repaired products to customers
• Test repaired products for customers at collection point.
• Verify all incoming returned products to authenticate receipt of items i.e. customer information and product registration.
• Liaise with the customer and workshop regarding the status of product repair.

Qualifications, Skills and Experience 

• OND/City and Guild/ NABTEB in Electrical/Electronic Engineering
• Ability to effectively address issues at all levels of management
• Collaborative, flexible and adaptable
• IT Savvy; Working knowledge of Microsoft Office applications including Outlook, Word and Excel
• 1 -2 years’ relevant experience
• Knowledge of electrical/ electronic devices
• Strong organizational and time management skills

How to Apply
Interested and qualified candidates should send their Applications with CV’s specifying the position of interest to:recruitment@pragmatictechnologies.com

 Deadline  16th September, 2016