Job Vacancies in an IT and Unified Communication Company

Telvida International Systems Limited Transform the way you conduct business. Create a seamless engagement experience for your employees regardless of their locations, devices, or applications. Now, you can have telephony, messaging, conferencing, contact center, video, and unified communications – all in a flexible platform from that easily and affordably scales as your communications needs change. 

We are recruiting to fill the position below:

Job Title: Solutions Engineer
Location: Lagos 

Responsibilities

• Develop technical documents such as product specifications, Visio diagrams, etc
• Provide day-to-day support, proactive maintenance and perform independent complex system troubleshooting
• Work closely with clients to integrate ITA products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.
• Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.
• Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance.
• Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.
• Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.

Requirements and Qualifications

• A good University Degree in Computer Science, Information Systems, Electrical Engineering or a related technical discipline with a minimum of 1-2 years in IT/ Networking or a related technology-based industry
• Candidate will possess a broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data service provision
• In-depth knowledge and understanding of networking technologies, design principles and practical application
• Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
• Familiarity with installation and maintenance of Video Conferencing, Unified Communication and Collaboration solutions will be an added advantage
• Cisco certifications such as CCNA and/or CCDA will be an added advantage
• Candidate must possess Strong technical and analytical, problem solving and Interpersonal skills.
• Excellent skills in teamwork, leadership and communication
• Professional self-starter, high level of motivation, customer empathy and ethics
• Strong analytical and reasoning abilities
• Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
• Candidate must be result-oriented

Job Title: Sales Manager

Location: Lagos

Job Description

• We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential and crafting sales plans.

Job Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence in the Market.
• Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
• Implements national sales programs by developing field sales action plans.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
• Setting and reviewing objectives, coaching and performance monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with company’s client and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Qualifications

• A good university degree with a minimum of 5 years’ experience in a B2Brole, selling services in IT/ Networking or a related technology-based industry
• Proficient in the use of Microsoft Office, CRM and other related software
• Ability to deliver presentations to clients key decision makers, an aggressive strategist with proven ability to close deals via strong and persuasive closing skills
• Outstanding interpersonal skills;
• Strong initiative skills, working both independently and as part of a team;
• Excellent skills in teamwork, leadership and communication
• Professional self-starter, high level of motivation, customer empathy and ethics
• Strong analytical and reasoning abilities
• Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
• Candidate must be result-oriented
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skill

Sales Manager Skills:

• Meeting Sales Goals, Negotiation, Selling to Customer Needs, Motivation for Sales, Sales Planning, Building Relationships, Coaching, Managing Processes, Market Knowledge, Developing Budgets, Staffing

Job Title: Office Assistant

Location: Lagos

Responsibilities

• Managing filing system.
• Recording information as needed.
• Updating paperwork, maintaining documents and word processing.
• Helping organize and maintain office common areas.
• Performing general office clerk duties and errands.
• Organizing travel by booking accommodations and reservations needs as required.
• Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
• Maintains office schedule by picking-up and delivering items using automobile.
• Serves customers by backing-up receptionist; answering questions; forwarding messages; confirming customer orders; keeping customers informed of order status.
• Updates job knowledge by participating in educational opportunities.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Requirements

• Minimum Qualification: SSCE
• Office Experience – General, Scheduling, Telephone Skills, Typing, Documentation Skills, Meeting Planning, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills
• Ability to write clearly and help with word processing when necessary.
• Warm personality with strong communication skills.
• Ability to work well under limited supervision.
• Great communication skills
• Residents on the Island are preferred.

Deadline: 28th February, 2018.

How to Apply
Interested and qualified candidates should send their CV’s to: careers@telvida.com

Note: Only shortlisted candidates will be contacted .