Latest Vacancies In A Professional Cleaning Services Firm

Smart Partners Consulting – Our client, a Cleaning Services Firm, is recruiting qualified candidates to fill the position below:

Job Title: Operations Manager
Location: Lagos

Job Summary

• The ideal candidate should have profound knowledgeable of cleaning techniques, industry standards and industry best practices.
• He will be Responsible for the start-up process of a new company and day to day operations

Job Description

• Fully accountable for all daily operations with the primary focus on exceeding expectations for service quality
• Ensured day to day operations and targets are being achieved
• Clearly defined commercial risks and consideration of pricing strategy
• Manage contracts and projects as well as developing key initiatives to support growth
• Negotiate contracts for all clients and suppliers
• Estimation for the new tenders. Following the sales team
• Manage inventory of supplies, materials, pesticides and equipments
• Manage purchase requirements
• Brand development, marketing strategic planning
• Conduct assessments and propose improvements to methods, systems and procedures in areas such as operations, records management and communications;
• Implement Key Performance indicators against all service provided to clients
• Developed and implement Operational Procedure Manuals
• Develop, set and maintain productivity and quality standards
• Conduct Monthly Performance meetings with Staffs
• Supervision of daily scheduling of staff members according to clients appointments, as well as drivers routing for pick-ups and drops.
• Maintaining cleanliness and personal hygiene of all workers
• Mentoring the teams to ensure the achievement of KPIs
• Developed and implemented schedules
• Ensure Customer excellence and delivery of quality service
• Manage Customer and Vendor relations
• Attend clients meetings and resolve complaints.
• Periodical site visits to ensure quality are as per company standards.
• Establish and maintain relations with clients, suppliers

Qualifications

• Minimum of %years working experience in job role and firm.
• B.Sc. / HND qualification.

Job Title: Operations Supervisor
Location: Lagos

Job Description

• Supervision of all cleaning staff
• Ensure performance in terms of standards of cleanliness and their staff behaviour whilst on duty.
• Ensuring that a first class cleaning service is delivered to clients.
• Manage and supervise daily supplies.
• Ensure good relationship is maintained between the cleaning staffs and clients.
• Control equipments and inventories
• Co-ordinate cleaning schedules.
• Reports to Operations Manager

Qualification/Skills

• OND/NCE/Diploma with
• Minimum of 3years experience in a Cleaning or firm
• Excellent communication skills.

Job Title: Cleaner
Location: Lagos

Qualification/Skills

• The ideal candidates must have experience in cleaning services, with a minimum of SSCE.

Job Title: Sales and Marketing Manager
Location: Lagos

Job Summary

• The ideal candidate will be responsible for managing existing business relationships and also develop new business opportunities for business growth.
• Candidate will lead a team of sales executives to maximize on all sales opportunities, and to proactively create new markets and achieve the set sales targets and business KPIs.

Job Description

• Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development and service knowledge development.
• Developing marketing strategy for the company in line with company objectives.
• Co-ordinating marketing campaigns with sales activities. … Preparing online and print marketing campaigns
• Responsible for managing the sales team, driving team’s productivity in order to meet agreed individual sales targets, and promoting the organisation’s presence within and outside Lagos
• Ensure that all sales executive activities are in accordance with the guidelines of the Sales Policy
• Responsible for the planning, recruitment, direction, organisation and guidance of sales and marketing executives to accomplish the sales targets.
• Identify marketing opportunities by mapping out consumer requirements; defining market, competitor’s share, and competitor’s strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Responsible for monitoring the performance of the sales team through the support of Capability Lead by maintain a system of reviews, reports, infield coaching and communications involving sales reports, cyclical sales meetings, sales newsletters and bulletins as may be needed.

Qualification/Skills

• Minimum of 5years’ experience in sales and team management and business development gained preferably from a
• service environment
• B.Sc. / HND in Marketing or any related field
• Excellent communication skills
• Good customer service and public relations skills
• Effective hands-on manager
• Result oriented, energetic go getter ready to face new challenges.

How To Apply
Interested and qualified candidates should send their CV in MS word to: talent@smartpartnersng.com

Application Deadline 14th November, 2018.