Outsource Africa – Our Client, a leading and growing departmental store in Lagos is expanding her store operations to Benin and seeks to employ the services of:
Job Title: Cashier / Service Desk
Location: Benin, Edo
Job Responsibilities
- Effectively and efficiently executing cash desk operations
- Management of payment processing as well as corrections and refunding processes for customers.
- Performance tasks related to skimming, counting and change according to Operating Instructions.
- Effectively carry out customer orientation and relations functions
- Maintain a clean and tidy desk
- Provide support to Merchandizers as required
Education and Experience Requirement
- A minimum of SSCE
- Experience in a retail environment, preferably in customer service or as a cashier
Skills Requirements:
- Thorough, accurate and able to work in a fast paced environment
- Good numeracy skills
- Ability to communicate and relate with customers in a very friendly way
- Having a friendly, enthusiastic and positive attitude
- Energy, drive and a strong can-do attitude (getting -it-done mentality)
Job Title: Merchandiser
Location: Edo
Job Responsibilities
- Responsible for displaying the products, according to the Merchandize rules and planograms, as decided by the Commercial dept.
- Ensure that available stock is displayed at the sales area, accessible to customers, and that the shelves are clean.
- Check the stock levels, refills the shelves, floor displays and baskets.
- Stock the goods as much as possible at the sales floor by keeping the stock at the back room as low as possible.
- Ensures that all articles and boxes are provided with the correct price communications, that promotion boards and navigations are clear and readable at the sales floor.
Education and Experience Requirements
- At least an OND or HND qualification
- Experience in retail merchandizing, warehousing
Skills Requirements:
- Hands-on experience and ability
- Understanding the impact of the way products & prices are displayed on sales
- Commercial feeling and attention to detail
- Feeling for alignment and improvement
- Energy, drive and a strong can-do attitude (getting -it-done mentally)
- Ability to multitask.
Job Title: Goods Receiving Manager
Location: Edo
Job Responsibilities
- Control, direct and coordinate the receipt of goods strictly according to the 4-eye-principle
- Ensure that all incoming goods and materials are controlled on quality and volumes, and ensures goods under temperature control are taken into the coolers/freezers immediately.
- Refuse damaged and sub standard goods and register refusals and shortcomings
- Ensure that there are no discrepancies between the number of boxes received (and box content) and materials stated in the document from the supplier.
- Decide on which goods can be transferred to the sales floor for merchandizing the goods, which goods should be stored at the warehouse, and which goods can’t be released yet.
- Ensure that Goods Return and Goods Transfer, is done excellently.
- Ensure a smooth and consistent warehouse operation so that supplies are distributed to the sales floor in an effective and efficient manner.
- Ensure effective waste management.
Education and Experience Requirements
- University degree, Retail, Logistics or Wholesales Management
- 1 – 2 year(s) experience in a control and supervisory position
- Prior experience in logistics.
Skills Requirements:
- Strong sense of accuracy with numbers and quality
- Strong administration skills
- Disciplined and a keen eye for detail
- Strong sense for quality
- Strong logistical and organizational skills
- Able to work according to logic and defined processes
- Good interpersonal and communication skills
- Energy, drive and a strong can-do attitude (getting-it-done mentally)
- Ability to multitask.
Job Title: Goods Receiver, Warehouse
Location: Edo
Job Responsibilities
- Counting the deliveries and transfers under the direction and supervision of the Goods Receiving Manager
- Helping with unloading the incoming goods and materials, and helping with loading the outgoing goods and materials according to the Business Processes
- Send goods to their designated locations in the warehouse, and transfers the goods to the sales floor for further processing or loads the goods in the truck as directed.
- Checking on quality and on volumes based on goods receipt process.
- Optimize storage space within the store warehouse and maintains the order of the warehouse and its inventory, in addition to moving the goods to other storage zones and the sales floor.
- Responsible for the upkeep of the warehouse, cleanliness and maintenance of equipment and tools, as well as waste management.
Education and Experience Requirements
- Lower to mid-level education
- At least 1 year experience working in a warehouse
- Prior experience using moveable operating equipment like forklifts or yard truck
Skills Requirements:
- Accurate and thorough in performing checks
- Must be able to meet the physical demands of the position
- Hands-on operational skills
- A keen eye for detail and operational organization
- Energy, drive and a strong can-do attitude (getting-it-done mentally).
Job Title: Junior Store Manager (Trainee)
Location: Edo
Job Responsibilities
- Learn intensively about the store organization and its processes by assisting the Store Manager and the Deputy Store manager in daily operations.
- Learn to develop and maintain a high level of store performance (strive for operational excellence), for running the store efficiently and for reaching the operational and financial goals.
- Aim to be able to execute all of the Store Manager’s tasks.
Education and Experience Requirements
- Higher or at least mid-level education, retail or wholesales management
- At least one year experience in the (food) retail business.
Skills Requirements:
- A keen eye for details and a fast learner
- Strong organizational skills and being a doer
- Comprehensive understanding of food quality and freshness
- Strong administrative skills
- Strong interpersonal and communication skills to be the future leader of the store
- Energy, drive and a strong can-do attitude (getting-it-done mentality)
- Ability to multitask.
Job Title: Bakery Manager
Location: Edo
Job Responsibilities
- Work with the Food technologist to ensure that raw materials, recipes and ingredients of good quality are gotten.
- Carry out and monitors tasks on bread and baked goods production
- Efficiently carry out stock, inventory and product calculations
- Follow and enforce HACCP, safety, hygiene and maintenance guidelines in the bakery
- Monitor and execute sales promotion tasks
- Ensure effective team work and leadership of the bakery team
Education and Experience Requirements
- Food management, food science or any food related course
- Good experience working in the food production or food retail industry, especially in the bakery department.
Skills Requirements:
- Knowledge of how to prepare baked goods (bread, cakes, pastries, cookies, etc.)
- Able to prepare baked goods in large quantities
- Knowledge of relevant food safety legislations and HACCP rules
- Good understanding of the meaning of food quality and freshness
- Have high standards of cleanliness and the ability to adhere to strict hygiene rules
- Excellent attention to detail
- Adept at finding best practices for production
- Strong interpersonal and commercial skills
- Understands (local) customer tastes, behaviors and the effect on sales
- Energy, drive and a strong can-do attitude (getting-it-done mentality)
- A desire for continuous food improvement and professional development.
Job Title: Merchandise Leader
Location: Edo
Job Responsibilities
- Follow and respect the established routing & grouping, planograms and schemograms, carry out merchandise related tasks and work along with the Store Manager
- Ensure that price tags and indoor communications are clearly executed
- Ensure that the Merchandizers work according to the HACCP rules
- Carry out inventory and stock taking tasks with the Store Manager and Goods Receiving Manager
- Execute effective communication, leadership and team work
Education and Experience Requirements
- OND / HND Minimum qualification
- Experience in retail merchandizing, warehouse or inventory management
Skills Requirements:
- Sense for sales floor leadership (delegating & monitoring)
- Hands-on experience and ability
- Understanding the sales impact on the way products & prices are displayed
- Numerical and organizational skills
- Good attention to detail
- Clear communication and interpersonal skills
- Understands (local) customer preferences and buying behaviors
- Energy, drive and a strong can-do attitude (getting -it-done mentally)
- Ability to multitask.
Job Title: Deputy Store Manager
Location: Edo
Job Responsibilities
- Support and assist the Store Manager in the daily operations and administration of the store, including sales, organizing the goods flow, the cash flow, customer care etc.
- Ease the burden of the Store Manager’s responsibility to maintain a high level of store performance, running the store efficiently, and reaching financial goal
- Assist the Store Manager in coaching and developing the team to be highly effective.
- Execute all the tasks of the Store Manager, as the Deputy Store Manager and substitutes the Store Manager when absent.
Education and Experience Requirements
- Minimum of middle level education, retail or wholesales management
- A minimum of 2 years experience in (food) retail performance management from a commercial and customer focused environment
- Good understanding of the meaning of food quality and freshness
Skills Requirements:
- A keen eye for detail with an ability to bring all aspects of store operations and service together into an effective cohesive unit
- Excellent organizational skills and being a doer
- Excellent administrative skills
- Excellent operational-logistic skills for the daily ordering and processing of the assortment
- Excellent staff planning skills
- Excellent interpersonal and communication skills
- Energy, drive and a strong can-do attitude (getting-it-done mentally)
- A desire for continuous business improvement and professional development
- Ability to multitask and oversee the whole store operation.
Job Title: Bakery Assistant
Location: Edo
Job Responsibilities
- Assist the Bakery manager in determining the required raw materials at the bakery and ensure that they are of good quality
- Perform tasks related to bread and baked goods production
- Participate in carrying out stock, inventory and product calculations
- Work with the Bakery Manager to achieve sales targets as well as other sales related tasks
- Ensure that HACCP, safety, hygiene and maintenance guidelines are followed
- Communicate and relate with customers
Education / Work Requirements
- Relevant qualifications in Food Science, Food Management or any food related course.
- Good experience in the food production or food retail industry, especially in the bakery department
- Available to work in BENIN
Skills Requirements:
- Knowledge in preparing baked goods (breads, cakes, pastries, cookies etc.)
- Able to prepare baked goods in large quantities
- Knowledge of relevant food safety legislations and HACCP rules
- Good understanding of the meaning of food quality and freshness
- Have high standards of cleanliness and the ability to adhere to strict hygiene rules
- Should be disciplined in food control and excellent attention to detail
- energy, drive and a strong can-do attitude (getting -it-done mentality)
- A desire for continuous food improvement and professional development.
Job Title: Security Officer
Location: Edo
Job Responsibilities
- Monitor surveillance equipment (CCTV) and carry out other tasks to ensure safety and security
- Efficiently and effectively manage activities at the store’s entrance and exit
- Greet and provide directions to costumers
- Manage parking activities and ensure that parking rules are followed
- Provide HR and Training and development support for Security staff.
Education and Experience Requirements
- Minimum of SSCE or some education/qualification in Security Administration or a similar field
- At least a year’s experience as a security officer in front line security guarding or door supervision
Skills Requirements:
- Very alert, vigilant and honest
- Physically fit and able to remain on feet for long periods of time
- Polite, friendly and confident and assertive in dealing with customers and staff
- Able to use relevant technology and equipment (e.g. CCTV)
- Committed and reliable
- Able to swiftly respond to emergencies/crisis
- Knowledge of state laws and regulations
- Knowledge of security operations and safety practices
- Good communication skills
- Ability to work independently
- Energy, drive and a strong can-do attitude (getting -it-done mentality).
How to Apply
Interested and qualified candidates should send their CV to: seun.akinola@weoutsourceafrica.com using the “Job Title” as the subject of the email.
Application Deadline 22nd February, 2020.
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