Quality Assurance and Compliance Manager Job at Utopia Media Group

Utopia Media Group is a Lagos Based Online Business Development Company helping businesses with a full suite of online marketing services. UMG has consistently, through its different companies, focused on getting clients measurable results utilizing a direct response approach across multiple marketing channels. Everything we do is centred around achieving your strategic objectives.

We are recruiting to fill the position below:

Job Title: Quality Assurance and compliance Manager

Location: Lagos

Job Descriptions

• We are currently looking for a confident Quality Assurance & Compliance Manager.
• The Quality Assurance and Compliance Manager is responsible for managing and enforcing all quality assurance and compliance management operations at Utopia Media Group. The individual will play a key role in developing and implementing UMG’s quality assurance policies and standard operating procedures.

Qualifications

• Ability to deliver specific organizational goals and effectively develop, grow and manage a team to achieve objectives.
• Track record of engaging teams and creating a collaborative QA / QC culture.
• Experience in statistical and analytical problem solving.
• Unassailable integrity and ethics.
• Minimum 2 – 3 years of QA / QC experience in a broadcast media organization.
• Strong ability to effectively present information and responds to questions from senior management, function heads, managers, supervisors and all levels of employees.
• Highly collaborative influencer who is an effective communicator and relation builder / networker.

Responsibilities

• Investigate and resolve compliance concerns, issues, or violations
• Manage, train and develop QA / QC employees to perform in a proficient manner, providing motivation through personal example and interpersonal skills to create a cohesive unit.
• Promote awareness and responsibility through training and regular communication throughout the facility.
• Establish employee goals, monitor employee performance, and provide regular 1×1 performance feedback to help the employee succeed. Fosters a high-performance culture through active leadership and create a strong sense of accountability within the department.
• Oversee the company’s QA / QC department and ensure all employees understand and follow all standard operating procedures
• Partner with management to lead quality initiatives that develop and maintain a high performing, scalable, and compliant quality system
• Perform or oversee routine audits of compliance processes to assure accuracy and thoroughness of completion

How to Apply
Interested and qualified candidates should send their CV to: recruitment@utopiamedia-group.com using the “Job title” as subject of the email.