Client Relationship Lead (Sales) at Awka Millennium City (AMC)

Awka Millennium City (AMC) project was conceived by the Anambra State Government as a PPP (Public-Private Partnership) initiative between ANSIPPA (Anambra State Investment and Promotions Agency) and MP Infrastructure.

AMC is a new large scale gated residential community strategically located in the capital Awka contributing to the transformation of Awka into a planned modern city.

We are recruiting to fill the position below:

Job Title: Client Relationship Lead (Sales)

Location: Anambra

Job Description
Sales Coordination:

• Assess and analyze prospective customer’s requirements
• Maintain well organized, up-to-date and accurate sales information and activity reports
• Determine customers’ financial abilities to propose solutions that suit them
• Advise prospects/customers on the suitability and value of the property.
• Promote sales of properties through advertisements such as distribution of flyers and posters.
• Manage and coordinate sales throughout the sales cycle
• Confidently participate in the preparation of proposals and its presentation
• Represent the company at corporate events or sales meetings
• Grow the business by identifying new sales and business development opportunities.
• Gather customer or product information to determine customer needs.

Lead Role:

• Manage and coordinate activities of all other Sub Agents
• Advise other sellers/Sub Agents on current information regards property/product.
• Provide guidance and assist Sub Agents and buyers in purchasing property for the right price under the best terms.
• Act as an intermediary in negotiations between prospective customers and sellers/Agents.
• Advise customers/Sub Agents on market conditions, prices, legal requirements, and related matters.
• Accompany buyers during visits to sites and inspections of landed property
• Provide adequate support to team staff/Sub Agents to accomplish the service needs of customers.
• Work closely with company Lawyers to prepare property documents such as purchase agreements and deeds of Assignments.
• Remain knowledgeable about real estate markets and best practices
• Determine and reconcile Sub Agents’ commission on sales.

Customer Relationship Management:

• Develop professional relationships or networks with prospects.
• Maintain good relationships with customers so that the business can maximize the value of those relationships.
• Participate in one-on-one meetings with customers to explain services in an effort to guide their choices.
• Understand the problems and challenges of customers and identify ways the business could better address those needs.
• Provide excellent service in order to maintain a positive reputation for the business.
• Resolve any customer complaints in a prompt and professional manner.
• Maintain and manage regular contact with customers to ensure Customer Due Diligence.

Requirements
Qualification:

• 1st Degree in Social Sciences or Business Management Discipline.

Experience:

• Minimum of 5 years progressive experience in sales and Administration

Skills And Competencies:

• Ability to explain complex information clearly and simply
• Good sales and negotiation skills
• Ability to build, foster, and maintain positive professional relationships.
• Excellent interpersonal communication skills.
• Knowledge of relationship management best practices.
• Problem-solving and conflict resolution capabilities.
• Excellent Data Management/Record-Keeping Skill
• Willingness to develop an in-depth understanding of the business and related services.

Deadline: 12th June 2020.

How to Apply
Interested and qualified candidates should send their Applications to: hr@mpiafrica.com using the position applied for as title of email.