Technical Account Manager at JERAG Technologies Limited

JERAG Technologies Limited is currently recruiting suitably qualified candidates to fill the position below:

Job Title: Technical Account Manager

Location: Lagos

Job Description

• We are looking to employ a good Technical Account Manager to build on our client’s base so as to be able to increase our customers’ satisfaction through the provision of technical support before and also after-sales.

Requirements

• First degree or equivalent in Computer Science or Engineering disciplines.
• Should have problem-solving as well as critical thinking
• Experience in using sales applications.
• Good experience in sales and technical support.
• Very sound communication and interpersonal skills.

Responsibilities

• Winning new business while also increasing sales.
• Providing technical support to customers and clients after and before sales.
• Maintaining customer relationships as well as ensuring customer satisfaction.
• Providing reports to developers and stakeholders on the performance of the company’s products.
• Making sure deliveries arrive on time and are in good condition.
• Evaluating the need for customers and suggesting upgrades or additional needs.
• Educating customers on the use of the company’s products and services.
• Responding to inquiries that are product-related in a timely manner.

How to Apply
Interested and qualified candidates should send their Application Letter and CV / Resume to jeragtechnology@gmail.com using the Job Title as the subject of the email.

Note: We shall only contact short-listed candidates