Job recruitment at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Global Batch Operations

Location: Nigeria
Reporting Line: Functionally reports to: Head CBA Support

Responsibilities

• To Provide 24X7X365 access to Finacle application to the entire UBA
• Ensuring smooth running and availability of Finacle 24 x 7 for UBA.
• EOD/EOM/EOY run on Finacle, Finnone, Fundtech
• Ensure Daily Generation and transmission of SWIFT statement on daily basis
• Ensure daily generation and transmission of E-statement to subscribers
• COT and Credit interest run on Finacle
• Ensure that ALL Finacle and csis services are up and running on 24 x 7 basis.
• General parameter review and set up/modification
• Scheme parameter set up, review and modification
• Liaise with consultant on EOD/Processing issues
• Business Office Sol creation and set-up

KPIs:

• Timely release of system to users

Qualification

• BSC and other professional qualifications.
• Minimum years of experience – 2-5 years’ work experience in relevant field
• Certifications – Having a certification from a reputable institution will be an added advantage
• Minimum of 2 years cognate Banking experience
• Good knowledge of Banking
• Finacle Administration
• Knowledge of SQL
• Knowledge of  Bank policy and best practices
• UNIX skills
• Reporting skills
• Interpersonal skills

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Member, Enterprise Application Support

Location: Nigeria
Reporting Line: Team Lead, Enterprise Application Support

Responsibilities
Documentation of Enterprise architecture baseline:

• Ensure proper documentation of Enterprise Application support process/procedures and Configuration items.
• Ensure up-to-date procedures for both end-users and operators of these systems

Process optimization:

• Ensure timely understanding of any new software integration into company systems
• Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
• Ensuring smooth running and availability of 99.99% Payment System Application 24 x 7 x 365

Project Delivery Effectiveness:

• Managing assigned projects and program components to deliver services in accordance with established objectives.
• Perform any project task as may be assigned by the Team Lead, Enterprise Application Support UBA Africa.
• Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data
• Take necessary and prompt corrective actions to ensure the achievement of set objectives

Issue Closure within TAT:

• Ensure that support Issue raised by the business are resolved within the agreed TAT.
• Ensure mitigation against future occurences

Adhoc

• Render periodic report for management descision making
• Perform other duties as may be assigned by the Unit Head, Other Banking App Support & Monitoring

KPIs

• Customer Satisfaction
• IS Audit & Regulatory exceptions relating to IT Operations & Infrastructure
• Internal Process
• Service uptime
• Closure of Issues within TAT

Qualification

• Minimum of  2-5 years’ work experience in a relevant field
• Certifications; Having a certification from a reputable institution will be an added advantage

How to Apply
Interested and qualified candidates should:
Click here to apply online