VINIRMA Consulting Pvt. Limited – Our client, a Qatar based Information Technology Consulting and Services company is recruiting to fill the position below:
Job Title: Application Support Specialist – Equation Lending for Qatar
Location: Nationwide
Domain: Bank
Job Description
- We are currently looking for Application Support Specialist –Equation Lending for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.
Role Objective
- Play a key role in the IT department, responsible for Equation Lending, Islamic Financing and Loan Origination products to ensure the high availability of the applications, maintain the standards adopted by the management and compliance with the regulatory authorities, co-ordinate with different business unit of the bank and different service providers to ensure the high quality services and maximize the utilization of the bank resources
- Implementation of new projects & enhance the functionality of the applications to improve the overall service quality & efficiency of the bank.
Detailed Roles and Responsibilities
Financial:
- Implementation of new products and enhance the application functionality to improve the bank services and to meet compliance requirement.
- Proactively monitor and identify potential risks and issues, take necessary actions in advance to reduce any application downtime.
Customer:
- Understands users’ requirements and analyze in Technical and Functional perspective, suggest the possible solution, workaround for the requirements, issues and queries.
- Provide Technical and Functional support during the project lifecycle for the Equation Lending, Islamic Financing and Loan Origination related projects.
- Build and maintain strong and effective relationships with all staff across all Divisions to understand and address their application issues and queries and resolve
Internal:
- Provide Technical and Functional support for internal and external users for the following systems or applications:
- Equation Lending
- Islamic Financing
- Loan Origination
- Equation Credit Risk Management
- Equation Collaterals
- Collections
- LMS (Loan Management System)
- DI045
- Equation In house applications
- All Equation interfaces
- Others as requested.
- Maintain a high degree of customer service. Take ownership for ensuring timely and accurate responses with appropriate resolutions
- Escalate complex issues and consult as applicable
- Attend all Technical and Functional meetings held to discuss the applications / systems with which you work
- Conduct business analysis, Gap analysis, and impact analysis.
- Prepare test cases, test scenarios and test plans.
- Conduct all types of functional testing and SIT.
- Support UAT and Go Live.
- Propose ideas for the modification of existing systems in response to new applications and changing business requirements to the Business Development Manager
- Be willing to take on additional ad hoc projects over and above the day to day tasks
- Share common issues with wider team to share knowledge, particularly those working on the help desk
- Ensure daily back up procedures are implemented and system / application maintenance is completed in line with internal policies / procedures
- Conduct a weekly health check of servers
- Ensure sufficient documentation of all activity is maintained
- Ensure high standards of confidentiality to safeguard commercially sensitive information
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required
- Perform regular health check and maintenance of the applications environments.
Learning and Development:
- Prepare sufficient documentation for new products and issues and Share knowledge with other the team members.
- Meeting with application consultants during implementation of projects and develop knowledge base in order to provide supports to the users when required.
- Operate as a team player within the Business Development team and across the wider IT division. Share knowledge with others to strengthen capability of the team
- Maintain a focus on self-development by spending time reading and researching competitor activity, recent innovations and best practice
Key Interactions
Internal:
- Senior Manager – Applications Development and support
- Information Technology Division employees
- Operational risk department
- Operations Department
- Retail Department
- Risk Department
- Other Bank units as required.
External:
- External Consultants
- Suppliers and Subcontractors
- External Auditors.
Competencies, Knowledge and Experience
Educational Qualifications:
- Bachelor’s Degree in Computer Science, IT or a related field
Experience:
- 5+ years of relevant experience in Equation Lending, Islamic Financing and Loan Origination products functional and technical support, ideally within a financial services environment
- Strong English and, preferably Arabic language skills
Technical and Functional Competencies
Technical and Functional IT Knowledge / Competence:
- Applications Support
- Business Analysis
- Project Management
- System Administration
- Communication and Information Management
- Advisory and Consultation
- Documentation
Behavioral Competencies:
- Personal Excellence
- Leadership and Motivation
- Building Strong Relationships
- Quality Decision Making
- Powerful Communication
- Flexibility and Adaptability
- Teamwork.
Job Title: Equation RPG Developer for Qatar
Location: Nationwide
Domain: Bank
Role Objective
- Responsibility for designing, documenting, analyzing, coding, building, testing, and maintaining of applications in compliance with functional specifications. Comply with legal and regulatory requirements as well as meet the Bank’s short and long term objectives.
Detailed Roles and Responsibilities
Financial:
- Understand business requirements and translate into functional and technical specifications for generating code and testing the end products. Generate code in RPG and CLP languages. Follow the process for change and release management.
- Coordinate and obtain appropriate approvals for projects that would impact capital or operating Expenditures
Customer:
- Build and maintain strong and effective relationships with all Divisions to understand and address their business needs and achieve the Division’s goals/ objectives
- Coordinate with business users, IT staff and suppliers and subcontractors to effectively configure, test and deploy new systems or enhancements to existing system functionality
- Respond to business user queries and user requirements in a timely manner
Internal:
- Design and develop programs and develop documentation for new systems or for upgrading existing systems that meet the operational needs and provide useful data/information to the users and the Bank’s management
- Monitor and ensure smooth running of released programs, fix any bugs identified and develop utilities for housekeeping and file reorganizations
- Maintain up-to-date knowledge of applicable legal and regulatory requirements. Effectively communicate such requirements through requirements specifications and system designs
- Maintain up-to-date knowledge of Bank’s systems and functionality
- Constantly identify automation solutions to improve Bank’s operations
- Develop new applications as per systems analysis and design documents within agreed policies, procedures and timelines
- Interpret written business requirements and technical specification documents and perform coding
- Involve quality assurance function in a timely manner to review and test the new programs as well as changes to existing programs
- Write or contribute to instructions or user manuals to guide end users
- Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language
- Compile and document program development and subsequent revisions, inserting comments in the coded instructions so others can understand the program
- Conduct trial runs / testing of programs and software applications to be sure they will produce the desired information, that they correctly integrate with other systems and that the instructions are correct
- Write, analyze, review, and rewrite programs, using approved system development life cycle standards
- Maintain libraries of software codes with appropriate version controls
- Carefully analyze possible software and application code changes to ensure congruence with the Bank’s long term planning and approved strategy
- Correct errors by making appropriate changes and then rechecking the program to ensure that the desired results are produced
- Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs
- Ensure high standards of confidentiality to safeguard commercially sensitive information
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required
Learning and Development:
- Operate as a team player within the Development team and across the wider IT division. Share knowledge with others to strengthen capability of the team
- Maintain a focus on self-development by spending time reading and researching competitor activity, recent innovations and best practice
- Keep learning Equation system and all its modules.
Key Interactions:
- Senior Manager – Applications Development and Support
- Development Manager
- Division/Department Heads
- Information Technology Division employees
- Operations Department
- Risk Department
- Other bank units as required
- External Consultants
- Suppliers and Subcontractors
- External Auditors
- Regulatory Authorities
Competencies, Knowledge and Experience
Educational Qualifications:
- Bachelor’s degree in Computer Science, IT or a related field
Experience:
- 5+ years of relevant experience in IT, with a banking background.
- Strong English language skills
- Expert knowledge of RPG and CL programming and development
- Expert in Equation system files and parameters
Technical Competencies:
- Technical IT Knowledge / Competence
- Applications Support
- Advisory and Consultation
- Business Acumen
- Communication and Information
- Management
- Documentation
Behavioral Competencies:
- Personal Excellence
- Leadership and Motivation
- Building Strong Relationships
- Quality Decision Making
- Powerful Communication
- Flexibility and Adaptability
- Teamwork
Job Title: Application Support Specialist – Equation Core Banking for Qatar
Location: Nationwide
Domain: Bank
Role Objective
- Play a key role in the IT department, responsible for Equation Core Banking application and modules to ensure the high availability of the applications, maintain the standards adopted by the management and compliance with the regulatory authorities, co-ordinate with different business unit of the bank and different service providers to ensure the high quality services and maximize the utilization of the bank resources.
- Implementation of new projects & enhance the functionality of the applications to improve the overall service quality & efficiency of the bank.
Detailed Roles and Responsibilities
- Maintain a high degree of customer service. Take ownership for ensuring timely and accurate responses with appropriate resolutions
- Escalate complex issues and consult as applicable
- Attend all Technical and Functional meetings held to discuss the applications / systems with which you work
- Conduct business analysis, Gap analysis, and impact analysis.
- Prepare test cases, test scenarios and test plans.
- Conduct all types of functional testing and SIT.
- Support UAT and Go Live.
- Propose ideas for the modification of existing systems in response to new applications and changing business requirements to the Business Development Manager
- Be willing to take on additional ad hoc projects over and above the day to day tasks
- Share common issues with wider team to share knowledge, particularly those working on the help desk
- Ensure daily back up procedures are implemented and system / application maintenance is completed in line with internal policies / procedures
- Conduct a weekly health check of servers
- Ensure sufficient documentation of all activity is maintained
- Ensure high standards of confidentiality to safeguard commercially sensitive information
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required
- Perform regular health check and maintenance of the applications environments.
Financial:
- Implementation of new products and enhance the application functionality to improve the bank services and to meet compliance requirement.
- Proactively monitor and identify potential risks and issues, take necessary actions in advance to reduce any application downtime.
Customer:
- Understands users’ requirements and analyze in Technical and Functional perspective, suggest the possible solution, workaround for the requirements, issues and queries.
- Provide Technical and Functional support during the project lifecycle for the Equation Core Banking related projects.
- Build and maintain strong and effective relationships with all staff across all Divisions to understand and address their application issues and queries and resolve
Internal:
Provide Technical and Functional support for internal and external users for the following systems or applications;
- Equation Core Banking Application and all its modules
- Equation Lending
- Equation Credit Risk Management
- Equation Collaterals
- Collections
- LMS (Loan Management System)
- TQM (Transaction Queuing)
- DI045
- Equation In house applications
- All Equation interfaces
- Others as requested.
Learning and Development:
- Prepare sufficient documentation for new products and issues and Share knowledge with other the team members.
- Meeting with application consultants during implementation of projects and develop knowledge base in order to provide supports to the users when required.
- Operate as a team player within the Business Development team and across the wider IT division. Share knowledge with others to strengthen capability of the team
- Maintain a focus on self-development by spending time reading and researching competitor activity, recent innovations and best practice
Key Interactions
Internal: External:
- Senior Manager – Applications Development and support
- Information Technology Division employees
- Operational risk department
- Operations Department
- Other Bank units as required
- External Consultants
- Suppliers and Subcontractors
- External Auditors
Competencies, Knowledge and Experience
Educational Qualifications:
- Bachelor’s degree in Computer Science, IT or a related field
Experience:
- 5+ years of relevant experience in Equation functional and technical support, ideally within a financial services environment
- Strong English and, preferably Arabic language skills
Technical and Functional Competencies:
- Technical and Functional IT Knowledge / Competence
- Applications Support
- Business Analysis
- Project Management
- System Administration
- Communication and Information Management
- Advisory and Consultation
- Documentation
Behavioral Competencies:
- Personal Excellence
- Leadership and Motivation
- Building Strong Relationships
- Quality Decision Making
- Powerful Communication
- Flexibility and Adaptability
- Teamwork
Job Title: Application Support Specialist – FTI (Fusion Trade Innovation) for Qatar
Location: Nationwide
Domain: Bank
Job Description
- We are currently looking for Application Support Specialist – FTI (Fusion Trade Innovation) for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.
Role Objective
- Play a key role in the IT department, responsible for FTI Trade application and modules to ensure the high availability of the applications, maintain the standards adopted by the management and compliance with the regulatory authorities, co-ordinate with different business unit of the bank and different service providers to ensure the high-quality services and maximize the utilization of the bank resources
- Implementation of new projects & enhance the functionality of the applications to improve the overall service quality & efficiency of the bank.
Detailed Roles and Responsibilities
Financial:
- Implementation of new products and enhance the application functionality to improve the bank services and to meet compliance requirement.
- Proactively monitor and identify potential risks and issues, take necessary actions in advance to reduce any application downtime.
Customer:
- Understands users’ requirements and analyze in Technical and Functional perspective, suggest the possible solution, workaround for the requirements, issues and queries.
- Provide Technical and Functional support during the project lifecycle for the FTI Trade related projects.
- Build and maintain strong and effective relationships with all staff across all Divisions to understand and address their application issues and queries and resolve
Internal:
- Provide Technical and Functional support for internal and external users for the following systems or applications:
- FTI Trade Application
- All FTI modules
- All FTI interfaces (with Equation and with other systems)
- All FTI In house applications
- Others as requested
- Maintain a high degree of customer service. Take ownership for ensuring timely and accurate responses with appropriate resolutions
- Escalate complex issues and consult as applicable
- Attend all Technical and Functional meetings held to discuss the applications / systems with which you work
- Conduct business analysis, Gap analysis, and impact analysis.
- Prepare test cases, test scenarios and test plans.
- Conduct all types of functional testing and SIT.
- Support UAT and Go Live.
- Propose ideas for the modification of existing systems in response to new applications and changing business requirements to the Business Development Manager
- Be willing to take on additional ad hoc projects over and above the day to day tasks
- Share common issues with wider team to share knowledge, particularly those working on the help desk
- Ensure daily back up procedures are implemented and system / application maintenance is completed in line with internal policies / procedures
- Conduct a weekly health check of servers
- Ensure sufficient documentation of all activity is maintained
- Ensure high standards of confidentiality to safeguard commercially sensitive information
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required
- Perform regular health check and maintenance of the applications environments.
Learning and Development:
- Prepare sufficient documentation for new products and issues and Share knowledge with other the team members.
- Meeting with application consultants during implementation of projects and develop knowledge base in order to provide supports to the users when required.
- Operate as a team player within the Business Development team and across the wider IT division. Share knowledge with others to strengthen capability of the team
- Maintain a focus on self-development by spending time reading and researching competitor activity, recent innovations and best practice.
Internal:
- Senior Manager – Applications Development and support
- Information Technology Division employees
- Operational risk department
- Trade Operations Department
- Risk Department
- Other Bank units as required
External:
- External Consultants
- Suppliers and Subcontractors
- External Auditors.
Competencies, Knowledge and Experience
Educational Qualifications:
- Bachelor’s Degree in Computer Science, IT or a related field
Experience:
- 5+ years of relevant experience in FTI functional and technical support, ideally within a financial services environment
- Strong English and, preferably Arabic language skills
Technical and Functional Competencies
Technical and Functional IT Knowledge / Competence:
- Applications Support
- Business Analysis
- Project Management
- System Administration
- Communication and Information Management
- Advisory and Consultation
- Documentation
Behavioral Competencies:
- Personal Excellence
- Leadership and Motivation
- Building Strong Relationships
- Quality Decision Making
- Powerful Communication
- Flexibility and Adaptability
- Teamwork.
Job Title: Application Support Specialist – FPM (Fusion Payment Manager) for Qatar
Location: Nationwide
Domain: Bank
Role Objective
- Play a key role in the IT department, responsible for FPM Payment application and modules to ensure the high availability of the applications, maintain the standards adopted by the management and compliance with the regulatory authorities, co-ordinate with different business unit of the bank and different service providers to ensure the high quality services and maximize the utilization of the bank resources.
- Implementation of new projects & enhance the functionality of the applications to improve the overall service quality & efficiency of the bank.
Detailed Roles and Responsibilities
Financial:
- Implementation of new products and enhance the application functionality to improve the bank services and to meet compliance requirement.
- Proactively monitor and identify potential risks and issues, take necessary actions in advance to reduce any application downtime.
Customer:
- Understands users’ requirements and analyze in Technical and Functional perspective, suggest the possible solution, workaround for the requirements, issues and queries.
- Provide Technical and Functional support during the project lifecycle for the FPM Payment related projects.
- Build and maintain strong and effective relationships with all staff across all Divisions to understand and address their application issues and queries and resolve
Internal
Provide Technical and Functional support for internal and external users for the following systems or applications:
- FPM Payment Application
- All FPM modules
- All FPM interfaces (with Equation and with other systems)
- All FPM In house applications
- Equation Clean Payments
- SWIFT payment messages and protocols
- QATCH, QIPS, TERMS
- Others as requested
- Maintain a high degree of customer service. Take ownership for ensuring timely and accurate responses with appropriate resolutions
- Escalate complex issues and consult as applicable
- Attend all Technical and Functional meetings held to discuss the applications / systems with which you work
- Conduct business analysis, Gap analysis, and impact analysis.
- Prepare test cases, test scenarios and test plans.
- Conduct all types of functional testing and SIT.
- Support UAT and Go Live.
- Propose ideas for the modification of existing systems in response to new applications and changing business requirements to the Business Development Manager
- Be willing to take on additional ad hoc projects over and above the day to day tasks
- Share common issues with wider team to share knowledge, particularly those working on the help desk
- Ensure daily back up procedures are implemented and system / application maintenance is completed in line with internal policies / procedures
- Conduct a weekly health check of servers
- Ensure sufficient documentation of all activity is maintained
- Ensure high standards of confidentiality to safeguard commercially sensitive information
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required
- Perform regular health check and maintenance of the applications environments.
Learning and Development:
- Prepare sufficient documentation for new products and issues and Share knowledge with other the team members.
- Meeting with application consultants during implementation of projects and develop knowledge base in order to provide supports to the users when required.
- Operate as a team player within the Business Development team and across the wider IT division.
- Share knowledge with others to strengthen capability of the team
- Maintain a focus on self-development by spending time reading and researching competitor activity, recent innovations and best practice.
Key Interactions
Internal:
- Senior Manager – Applications Development and support
- Information Technology Division employees
- Operational risk department
- Central Operations Department
- Risk Department
- Other Bank units as required
External:
- External Consultants
- Suppliers and Subcontractors
- External Auditors
Competencies, Knowledge and Experience
Educational Qualifications:
- Bachelor Degree in Computer Science, IT or a related field
Experience:
- 5+ years of relevant experience in FPM functional and technical support, ideally within a financial services environment
- Strong English and, preferably Arabic language skills
Technical and Functional Competencies
Technical and Functional IT Knowledge / Competence:
- Applications Support
- Business Analysis
- Project Management
- System Administration
- Communication and Information Management
- Advisory and Consultation
- Documentation
Behavioral Competencies:
- Personal Excellence
- Leadership and Motivation
- Building Strong Relationships
- Quality Decision Making
- Powerful Communication
- Flexibility and Adaptability
- Teamwork
Job Title: OPICS Application Support for Qatar
Location: Nationwide
Domain: Bank
Job Description
- We are currently looking for OPICS Application Support for one of our clients which is a Qatar based Information Technology Consulting and Services company for their long-term assignment.
Role Objective
- Play a key role in the IT department, responsible for OPICS Treasury application and modules to ensure the high availability of the applications, maintain the standards adopted by the management and compliance with the regulatory authorities, co-ordinate with different business unit of the bank and different service providers to ensure the high quality services and maximize the utilization of the bank resources
- Implementation of new projects & enhance the functionality of the applications to improve the overall service quality & efficiency of the bank.
Detailed Roles and Responsibilities
Financial:
- Implementation of new products and enhance the application functionality to improve the bank services and to meet compliance requirement.
- Proactively monitor and identify potential risks and issues, take necessary actions in advance to reduce any application downtime.
Customer:
- Understands users’ requirements and analyze in Technical and Functional perspective, suggest the possible solution, workaround for the requirements, issues and queries.
- Provide Technical and Functional support during the project lifecycle for the OPICS Treasury related projects.
- Build and maintain strong and effective relationships with all staff across all Divisions to understand and address their application issues and queries and resolve
Internal:
- Provide Technical and Functional support for internal and external users for the following systems or applications:
- OPICS Treasury Application Front Office
- OPICS Treasury Application Back Office
- All OPICS modules
- All OPICS interfaces (with Equation and with other systems)
- All OPICS In house applications
- Equation FXMM
- Others as requested
- Maintain a high degree of customer service. Take ownership for ensuring timely and accurate responses with appropriate resolutions
- Escalate complex issues and consult as applicable
- Attend all Technical and Functional meetings held to discuss the applications / systems with which you work
- Conduct business analysis, Gap analysis, and impact analysis.
- Prepare test cases, test scenarios and test plans.
- Conduct all types of functional testing and SIT.
- Support UAT and Go Live.
- Propose ideas for the modification of existing systems in response to new applications and changing business requirements to the Business Development Manager
- Be willing to take on additional ad hoc projects over and above the day to day tasks
- Share common issues with wider team to share knowledge, particularly those working on the help desk
- Ensure daily back up procedures are implemented and system / application maintenance is completed in line with internal policies / procedures
- Conduct a weekly health check of servers
- Ensure sufficient documentation of all activity is maintained
- Ensure high standards of confidentiality to safeguard commercially sensitive information
- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required
- Perform regular health check and maintenance of the applications environments.
Learning and Development:
- Prepare sufficient documentation for new products and issues and Share knowledge with other the team members.
- Meeting with application consultants during implementation of projects and develop knowledge base in order to provide supports to the users when required.
- Operate as a team player within the Business Development team and across the wider IT division. Share knowledge with others to strengthen capability of the team
- Maintain a focus on self-development by spending time reading and researching competitor activity, recent innovations and best practice.
Key Interactions
Internal:
- Senior Manager – Applications Development and support
- Information Technology Division employees
- Operational risk department
- Treasury Operations Department
- Risk Department
- Other Bank units as required
External:
- External Consultants
- Suppliers and Subcontractors
- External Auditors.
Competencies, Knowledge and Experience
Educational Qualifications:
- Bachelor’s Degree in Computer Science, IT or a related field
Experience:
- 5+ years of relevant experience in OPICS functional and technical support, ideally within a financial services environment
- Strong English and, preferably Arabic language skills
Technical and Functional IT Knowledge / Competence
- Applications Support
- Business Analysis
- Project Management
- System Administration
- Communication and Information Management
- Advisory and Consultation
- Documentation
Behavioral Competencies:
- Personal Excellence
- Leadership and Motivation
- Building Strong Relationships
- Quality Decision Making
- Powerful Communication
- Flexibility and Adaptability
- Teamwork
How to Apply
Interested and qualified candidates should send their latest Resume in MS Word format at the earliest at: ambili.krishnan@vamsystems.com
Application Deadline 31st March, 2019.
For Enquiry, please call +91 (0)476 2684924.
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