Christian Aid (CA) is a UK-based international NGO, partnering with others to end poverty in Africa. At the heart of this vision is the transformation of the lives of people who live in poverty, empowering them to have a brighter future. Christian Aid works in more than 30 countries and has been operating in Nigeria since 2003. The Nigeria Country programme focuses on Community Health and HIV, Accountable Governance including humanitarian response and Gender.
We are recruiting to fill the position below:
Job Title: Humanitarian Response Programme Manager
Location: Maiduguri, Borno
Department: International
Reports to: Country Director
Matrix Manager: Regional Emergency Manager
Direct Reports: 1
Overall people management responsibility: 4 – 6
Expected travel per annum: Up to 75 days or more per year depending on the nature of the work.
On call/unsocial hours: Yes, in event of Christian Aid response to humanitarian emergency.
Role Purpose
- To provide results-based strategic guidance, leadership, management and capacity building to the Humanitarian Response team. In so doing, the Response Manager is expected to take responsibility for the development, management, and coordination of Christian Aid’s response strategy in an emergency situation/appeal in Nigeria.
- To be responsible for liaison with ACT Alliance and other donors (ECHO, DFID, USAID, etc), advocacy and policy work and representing Christian Aid at external meetings and to the media.
Role Context:
- The key function of the role is to manage emergency programmes and ensure high-quality implementation while building and maintaining sound relationships with key stakeholders.
- The postholder oversees work with partner organisations to ensure the emergency response is coordinated effectively in line with country strategy and humanitarian policies.
- The post holder would be responsible for leading a team in delivering humanitarian interventions in Nigeria.
- The post holder will be a member of the Christian Aid Nigeria Programme Senior Management Team and contribute to driving the strategy for the Nigeria country programme.
Key Outcomes:
- Effective. Effective emergency projects and programmes delivered with high impact, in line with agreed aims and with funds used for designated purposes.
- Emergency programmes supervised and managed successfully in compliance with minimum humanitarian standards and in line with financial policies and procedures.
- Positive relationships maintained and developed with donors, ACT sister agencies and partners through effective communication.
- Strong linkages maintained between partners work and advocacy, communications and fundraising activities in the UK and elsewhere.
- Emergency and disaster programmes managed and planned and handed over to country programme staff at the appropriate time.
- Strategic engagement with the sector in the North East, government and other stakeholders and ensuring that Christian Aid is visible and contributes to strategic decisions in the sector as may be required.
Relationships
External:
- The post-holder will liaise with Donors (ACT, DEC, ECHO, DFID etc). Expected to represent the organization at external meetings and also to the media as and when required.
Internal:
- The post holder will be working closely with colleagues in the Humanitarian division and Country / Geographic teams.
- The post-holder will have strong cross-organizational relationships with various work groups including Senior Management Team.
Decision Making:
- Makes decisions regarding CA appeal funds within agreed parameters and in agreement with line/matrix managers. Leads on recruitment and management of staff in the team. Authorisation and signing of payments under the general supervision of the Country Manager, in line with policy and procedures. Proposes action CA should take in its response to the humanitarian crisis or recovery and makes day-to-day decisions to guide the implementation and smooth running of the humanitarian programme they are managing. This includes making programmatic and administrative adjustments, ensuring rolling plans and budgets are written and presented for agreement, overseeing DEC, ACT and other Christian Aid reporting, and agreeing on necessary support to partners.
Analytical Skills:
- The post holder is responsible for overall leadership of humanitarian work in a particular country and is expected to work with initiative and innovation, using analytical skills and their own judgement to recommend high-level humanitarian programme and funding decisions for the organisation in consultation with a wide range of country team and humanitarian colleagues and partner organisations.
Developing self and others:
- The post holder is expected to work independently with limited supervision, providing leadership and influencing strategies within the region and ensuring the upholding of humanitarian standards and principles by Christian Aid staff and partners. Key skills required are being able to effectively manage from a distance as well as be able to influence the decisions of colleagues at a range of seniority levels.
Person Specification
Applied skills/knowledge and expertise:
Essential:
- Degree or equivalent in relevant technical discipline.
- Knowledge and experience of emergency relief, rehabilitation and recovery programme issues.
- Knowledge of global development issues, including policy and advocacy topics and familiarity with emergency problems relevant to the country or region.
- Knowledge of the political, social and economic context of the region and the development issues and challenges it faces.
- Knowledge of capacity building tools and techniques.
- Knowledge of Sphere and Red Cross Code of Conduct, awareness of HAP.
- Knowledge of HIV/AIDS, gender and the livelihoods approaches in relief and recovery.
- Professional experience living and working in a disaster-affected country.
- Experience of strategic planning and management of large and complex budgets.
- Relevant experience of emergency project/programme management working with and through local partners.
- Experience on Public speaking and/or working with the media.
- Experience in distance management of staff.
Desirable:
- Relevant post-graduate degree in development or humanitarian discipline.
- Knowledge of the role of churches and ecumenical organizations in relief and development.
- Experience of advocacy on the development and humanitarian issues.
IT Competency required:
- Intermediate.
Competency Profile
LEVEL 4: You are expected to be able to:
Build Partnerships:
- Actively promote collaborative team working and break down barriers to effective crossorganisational working.
- Apply understanding of external political, professional and organisational relationships and dynamics to influence agendas and outcomes.
- Recognise when there are fundamental conflicts, acknowledging your own and others’ feelings and views and redirecting energy towards common goals.
- Seek out or create opportunities to establish new high-impact relationships, partnerships and collaborations.
Communicate Effectively:
- Communicate a range of complex issues credibly with a range of audiences and handle difficult on-the-spot questions or challenges.
- Apply advanced influencing and negotiating skills to secure agreement.
- Promote and role model open communication across Christian Aid, regardless of hierarchy or departmental boundaries.
Steward Resources:
- Look for new or different ways of delivering outcomes by bringing together internal and external resources and partnerships in the best way to achieve results.
- Actively monitor external partners and suppliers to ensure that Christian Aid’s objectives are achievable within available resources.
- Be honest about resource constraints, saying no to unnecessary or excessive spending.
- Coordinate work where there are conflicting demands on time or other resources; negotiate resources, review progress and adapt resource requirements accordingly.
Deliver Results:
- Plan for and review progress on multiple and complex projects involving cross-functional and/or geographically dispersed work groups.
- Take overall responsibility for ensuring objectives for own unit and department are achieved.
- Take a long-term strategic perspective, understanding which short-term decisions might compromise future options.
- Respond quickly and decisively under pressure to crisis or problems that affect others, making decisions that are evidence-based, realistic and balance short- and long-term impacts.
- Act cooperatively to implement decisions that have already been made even if you do not personally agree with them.
Realise Potential:
- Act as a role model in developing, managing and supporting others.
- Match people’s skills and abilities to work demands, considering organisational priorities as well as personal and career development needs.
- Challenge behaviour and actions which are contrary to Christian Aid’s vision and values and take appropriate and timely action.
Strive for Improvement:
- Challenge others’ thinking to encourage more innovative approaches to problems.
- Take into account short-term versus long-term benefits, costs and risks in evaluating change options.
- Encourage responsible risk-taking, recognising that not every risk will pay off; when things don’t go as planned, focus on lessons learnt rather than fault-finding.
- Keep abreast of, and contribute to, developing responses to challenges in the economic, political and social environment.
- Take a lead in promoting cutting-edge initiatives intended to enhance effectiveness and the sharing of knowledge.
Salary (Full time)
$55,000 per annum.
Deadline: 11th May, 2019.
Interview Date
13th May, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Deputy Humanitarian Response Programme Manager
Location: Maiduguri, Borno
Reports to: Humanitarian Response Manager
Matrix manager: Regional Emergency Manager
Type of contract: Fixed Term
Contracted hours: 35
Contract length: 1 year
Role Purpose
- To work closely with the Humanitarian Response Manager to ensure coordination of Christian Aid’s response strategy to an emergency situation/appeal in Nigeria.
- To be responsible for day to day management of the emergency programme, the Rolling plan and grant management.
Role Context
- The key function of the role is to manage te day to day operations of the emergency programmes and ensure high-quality implementation.
- The post-holder works closely with project Leads and partner organisations to ensure the emergency response is coordinated effectively in line with country strategy and humanitarian policies.
- The post holder will ensure that Christian Aid humanitarian approaches are effectively implemented and regularly provide updates to the Humanitarian Response Manager.
- The post holder will work as Head of Programmes for all Humanitarian projects by providing technical overview to the work of the project leads.
Key Outcomes
- Engagement and technical support for work across the wider humanitarian response including best practice sharing for security, accountability, preparedness, advocacy, inclusion, and any other technical areas.
- Monitor programme implementation, identifying gaps and planning appropriate timely action using a rights-based approach to programming
- Coordinate development of proposals and ensure that robust FLAs are submitted.
- Supervise Project Leads to ensure projects are managed successfully in compliance with minimum humanitarian standards and in line with financial policies and procedures.
- Staff recruited, inducted and managed to perform to a high standard and meeting their performance objectives.
- Efficient overall systems and project management support for the Humanitarian Response.
Relationships
External:
- The post-holder will liaise with external stakeholders, peer organizations on a regular basis.
- May be required to represent the organization at external meetings.
- Close relationships with partner organizations developed and maintained.
Internal:
- The post holder will be working closely with colleagues in the Humanitarian division and Country office teams.
- The post-holder will have strong cross-organizational relationships with various work groups including advocacy & policy staff.
Decision making:
- Makes decisions regarding CA appeal funds within agreed parameters and in agreement with line/ matrix managers. Leads on recruitment and management of staff in the team. Authorization and signing of payments under the general supervision of the Country Manager, in line with policy and procedures. Proposes action CA should take in its response to the humanitarian crisis or recovery, and makes day-to-day decisions to guide the implementation and smooth running of the humanitarian programme they are managing.
- This includes making programmatic and administrative adjustments, ensuring rolling plans and budgets are written and presented for agreement, overseeing DEC, ACT and other Christian Aid reporting, and agreeing on necessary support to partners.
Analytical skills:
- The post holder is responsible for overall leadership of humanitarian work in a particular country and is expected to work with initiative and innovation, using analytical skills and their own judgment to recommend high-level humanitarian programme and funding decisions for the organization in consultation with a wide range of country team and humanitarian colleagues and partner organizations.
Developing self and others:
- The post holder is expected to work independently with limited supervision, providing leadership and influencing strategies within the region and ensuring the upholding of humanitarian standards and principles by Christian Aid staff and partners.
- Key skills required are being able to effectively manage from a distance as well as be able to influence the decisions of colleagues at a range of seniority levels.
Person Specification
Applied skills/knowledge and expertise
Essential:
- Degree or equivalent in relevant technical discipline.
- Knowledge and experience of emergency relief, rehabilitation, and recovery programme issues.
- Knowledge of global development issues, including policy and advocacy topics and familiarity with emergency problems relevant to the country or region.
- Knowledge of the political, social and economic context of the region and the development issues and challenges it faces.
- Knowledge of capacity building tools and techniques.
- Knowledge of Sphere and Red Cross Code of Conduct, awareness of HAP.
- Knowledge of HIV/AIDS, gender and the livelihoods approaches in relief and recovery.
- Professional experience living and working in a disaster-affected country.
- Experience of strategic planning and management of large and complex budgets.
- Relevant experience of emergency project/programme management working with and through local partners.
- Experience on Public speaking and/or working with the media.
- Experience in distance management of staff. Desirable:
- Relevant post-graduate degree in development or humanitarian discipline.
- Knowledge of the role of churches and ecumenical organizations in relief and development.
- Experience of advocacy on development and humanitarian issues.
IT competency required:
- Intermediate
Competency Profile
LEVEL 3: You are expected to be able to:
Build partnerships:
- Manage teams or lead projects supportively, involving others in discussing how to take work forward, helping people feel part of the team and treating everyone equally.
- Influence others to develop a shared understanding and work cooperatively and collaboratively towards common goals where there are different personal or organizational agendas.
- Develop and maintain new relationships with individuals and organizations to further organization’s aim
- Recognize and value differences in people; be ready to challenge assumptions, beliefs or attitudes in self or others.
- Manage expectations and adhere to what’s agreed, by doing what you say you’re going to do.
Communicate effectively:
- Reflect the needs of different audiences, adapting style, media, timing, and pace to communicate effectively.
- Show understanding of how personal and external factors affect others’ communication style and needs; and seek to manage these differences to ensure that all voices are heard.
- Clarify expectations and anticipate others’ interests and potential issues, to help them get involved in debate and dialogue.
Steward resources:
- Accept accountability internally and externally for the effective use of resources.
- Before using or commissioning new resources, look for ways to achieve more effective outcomes by using existing resources in a new or different way.
- Manage resources and workloads to ensure your own and others’ goals are achieved.
Deliver results:
- Create plans with key milestones and measurable outcomes: track progress and adjust to meet the objectives, ensuring others are aware of changes and reasons for them.
- Ensure individuals and teams understand and agree to work to the overall goals, specific objectives, and quality standards.
- Make recommendations or decisions in the best interest of the organization, involving others as needed both within and beyond your work area.
- Be willing to take action or make recommendations or decisions in difficult or ambiguous situations.
- Commit to your decisions and be accountable for them.
- Show willingness to adapt if your initial decision did not produce the expected result.
Realize potential:
- Demonstrate continuing commitment to your own professional and personal development.
- Use coaching and mentoring skills to support others to develop.
- Encourage others to give their best by discussing goals and aspirations and recognizing achievement.
- Provide an appropriate level of supervision according to need; know when to provide help and when to give others space to learn.
- Give constructive and timely feedback to others on difficult or contentious issues.
- Deal with poor performance directly and sensitively, seeking appropriate and timely advice and support if needed.
Strive for improvement:
- Be open to radical suggestions.
- Evaluate the benefits and risks of new ideas and ways of working and identify ways to reduce risk.
- Find and implement ways to better support internal knowledge- and information-sharing.
- Coach others on dealing with resistance to change.
- Seek and evaluate a range of viewpoints, internal and external, about how could do things better.
Salary (Full time)
N11,269,730 per annum
Deadline: 11th May, 2019.
Interview Date
17th May, 2019.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Driver/Logistics Assistant
Location: Abuja
Type of contract: Fixed Term
Contracted hours: 35
Contract length: 1 year
Expected travel per annum: Up to 75 days
Role purpose
- To provide logistics support within Christian Aid’s office in-country.
- To drive staff, visitors and goods to required destinations timely and safely including co-operation with officials at check points.
- To maintain Christian Aid vehicles, including safety equipment and promptly reporting faults and any observations regarding performance of Christian Aid’s vehicles. To ensure regular maintenance of Christian Aid Vehicle and where requires, ensure any complex vehicle repairs are carried out by the appropriate service provider.
- Ensure that Christian Aid’s vehicles are clean at all times. To ensure vehicle log book is updated regularly.
- To follow up with vehicle fuel top-up and make sure vehicles never go below minimum threshold.
Role context
- The role works within the Administrative role family and is key to ensuring staff, visitors and goods are taken to their required destination within Christian Aids offices in-country with significant travel within country.
- The role reports to the Human Resource Assistant but works collaboratively with the Office Administrator and members of the Business Systems Unit.
Key outcomes
- All staff and visitors transported to and from their destinations in a safe and lawful manner, within as reasonable comfort as practicable and on time. This includes the use of seat belts for all passengers.
- Adherence to Christian Aid’s Health and Safety, transportation and Security policies; familiarity with local, State and Federal regulatory policies relating to safe driving on all Nigerian roads.
- Vehicles well maintained and free from filth always. Servicing and repairs carried out by appropriate service providers as and when due.
- Valid copy of driver’s licence appropriate for vehicle, daily vehicle check list, log book, insurance and other vehicle documentations up to date
- Positive communication and successful negotiation (in line with Christian Aid’s policies and procedures) with officials and security or police forces, particularly at check points and border crossings.
- Radio (i.e. CODAN) and other communication devices properly used and maintained were applicable
- Provide Aadministrative support for the country programme i.e. dispatch and collection of mails; purchase of items; collection of quotations; support in bank transactions etc.
Role requirements
Relationships:
- (Key relationships, frequency of contact, purpose of contact (liaison/influencing/negotiating etc.)
External:
- This role holder will have contact with visitors and partners in-country as well as contact with officials at check points.
Internal:
- The role will work collaboratively with all Christian Aid staff at the Country office and other field locations.
Decision making:
- The ability to make day to day decisions to assist in providing logistics support within Christian Aid’s office in country. This will include day to day decisions regarding journeys and routes.
Analytical skills:
- Ability to use judgment to determine safety of travel.
Developing self and others:
- To manage own time effectively under the supervision of the line manager.
Note: Further details of specific tasks and duties will be agreed with the line manager as part of the performance agreement. Any reasonable duty may be assigned that is consistent with the nature of the job and its level of responsibility.
Person specification
Applied skills/knowledge and expertise:
Essential:
- Educated to school certificate level with basic knowledge of manual work.
- Must have driving licence and any other documentation required to drive a vehicle and passengers.
- Must have a minimum of 5 years’ experience of driving a vehicle with passengers, knowledge of the area and experience of liaising with officials at check points.
- Good knowledge of road network across Nigeria especially Project locations/CA Focal states in Nigeria
- Fluency in spoken and written English Language
- Excellent planning and prioritization skills
- Excellent interpersonal skills
- Good knowledge of major road networks in Nigeria.
- Experience with completing vehicle logs and preparing periodic (daily/weekly/monthly) vehicle usage reports
- Ability to be flexible and work outside normal working hours.
Desirable:
- Basic Mechanical Skills
- Ability to understand and follow specific instructions and procedures
- A clear sense of maturity/ ability to work under pressure
- A good sense of figures for basic accounting and banking transactions
- Excellent negotiation skills
IT competency required:
- Basic
Competency profile
- FOUNDATION LEVEL: You are expected to be able to:
- Build partnerships:
- Work in a reliable, helpful and cooperative way with all colleagues
- Treat everyone with respect, accepting that people are different and have different views
- Communicate effectively
- Communicate clearly and concisely verbally in their own language
- Ask additional questions to clarify when needed.
Steward resources:
- Take responsibility for managing your own time effectively
- Take responsibility for any Christian Aid resources they use (e.g. vehicles, equipment).
Deliver results:
- Provide a high level of service
- Maintain relevant knowledge required for the role.
Realise potential:
- Act on feedback on own performance
- Act and behave consistently in line with Christian Aid’s values
- Demonstrate concern for the wellbeing of others.
Strive for improvement:
- Find ways to make improvements in your work
- Use initiative when faced with problems
- Willingly share knowledge and information that may help others.
Note: This role profile is not prescriptive; it merely outlines the key behaviours the role-holder requires to be successful in the role; the key behaviours and responsibilities are subject to change. Any changes will be made in consultation with the role-holder.
Salary (Full time)
N2,571,410 per annum
Deadline: 18th March, 2019
Interview Date
26th March, 2019
How to Apply
Interested and qualified candidates should:
Click here to apply online
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