Towlab Global Ventures is currently recruiting suitably qualified candidates to fill the position below:
Job Title: Male Front Desk Officer
Location: Akure, Ondo
Job Description
- We are seeking a friendly, organized hotel receptionist to join our growing team. In this position, you will welcome guests to our hotel, making future reservations for them, and generally attending to any needs during their stay.
- The ideal candidate will be committed to ensuring that guests experience maximum satisfaction, presenting an excellent image of our hotel that leaves a lasting impression.
Responsibilities
- Greet hotel guests; answer any questions or concerns.
- Deliver excellent customer service, at all times.
- Assist in keeping the hotel reception area clean and tidy, at all times.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
- Operate computer programs and multi-line phone systems
- Maintain guest records and book reservations
- Complete basic cashier and bookkeeping responsibilities
- Contact necessary staff to solve problems when challenges arise, ensuring guest comfort.
- Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities.
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Conduct regular security checks throughout the day and report any security issues to line manager.
- Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.
Hotel Receptionist Requirements and Qualifications
- High School Diploma or equivalent
- Significant work experience handling guest service responsibilities, preferably in a hotel/reception setting
- Strong working knowledge of the Microsoft Office Suite and all other relevant computer programs
- Excellent written and verbal communication skills;
- Fluent in English
- Proactive approach to dealing with issues that may arise.
- Highly organized, able to multitask and prioritize and work under pressure.
- Single
Job Title: Cook
Location: Ondo
Job Descriptions
- We are looking for a skilled Cook to prepare delicious meals according to menu. You will cook dishes that will delight our customers with their taste and timely delivery.
- An excellent cook must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen and apt in multi-tasking. Experience in using various ingredients and cooking techniques is also important.
- The goal is to help preserve and enhance our reputation so we can expand our clientele.
Responsibilities
- Set up workstations with all needed ingredients and cooking equipment
- Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
- Cook food in various utensils or grillers
- Check food while cooking to stir or turn
- Ensure great presentation by dressing dishes before they are served
- Keep a sanitized and orderly environment in the kitchen
- Ensure all food and other items are stored properly
- Check quality of ingredients
- Monitor stock and place orders when there are shortages
Requirements
- Proven experience as cook
- Experience in using cutting tools, cookware and bakeware
- Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)
- Ability to follow all sanitation procedures
- Ability to work in a team
- Very good communication skills
- Excellent physical condition and stamina
- High school diploma or equivalent; Diploma from a culinary school will be an advantage
Deadline: 12th April, 2019.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: towlabsuites@gmail.com
Note: The subject of the email should be the position you are applying for.
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