The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to people affected by war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
We are recruiting to fill the position below:
Job Title: Deputy Director of Operations
Requisition ID: req5154
Location: Abuja, Nigeria
Sector: Program Administration
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: Yes
Job Description
- The Deputy Director of Operations (DDO) is a member of the senior management team (SMT) (along with the deputy Director of Programs (DDP), Deputy Director of Field Management (DDFM) and Financial Controller (FC)).
- She/he is responsible for leading and managing the operations teams in the Country Program ensuring they are fit-for-purpose and respond to the needs of IRC’s programs.
- The DDO is expected to contribute to high levels of teamwork and inter-departmental and cross-sectoral collaboration.
- Through her/his leadership, operations teams will be supportive of program delivery, results driven and guided by data analysis, problem identification and problem solving. The position is based in Abuja with frequent travel to all field locations.
Major Responsibilities
Ethics and Integrity:
- Adhere to and act in accordance with the IRC Way (code of conduct) and other Global HR Policies and Procedures, and communicate through word and example a high standard of compliance with all applicable policies and regulations.
Management and Strategy:
- Actively contribute to and participate in management and leadership platforms such as the senior management team, the country leadership team and the country management team. Be a champion for the implementation of the Nigeria Strategic Action Plan and ensure quality and meaningful participation of operations teams in strategy related activities.
Security:
- Ensure the highest possible standard of security management through participatory threat and risk analysis and the development and implementation of standard operating procedures.
- Guarantee widespread and cross-departmental understanding and ownership of security management.
- Oversee ongoing contextual and risk analysis ensuring all necessary teams have access to relevant security information.
Human Resources and Administration:
- Provide leadership to the human resources and administration team and ensuring the application of best practices and adherence to national and state level NGO and other relevant compliance regulations.
- Ensure proper functioning of the HR department and necessary support to all sectors and teams. Oversee the development/review of HR policies, guidelines and processes.
- Ensure recruitment, staff planning, training needs assessments and plans are carried out to meet the needs of all departments. Oversee the administration functions especially as they relate to rental agreements, visas and registration.
Supply Chain and Warehousing:
- Lead an efficient and responsive supply chain system that meets the needs of program teams. Ensure that all processes from procurement to warehousing meet IRC and donor compliance requirements.
- Working closely with the DDP and DDFM, ensure that program and field staff are jointly preparing, implementing and monitoring appropriate tools such as procurement and distribution plans.
Information Communications Technology:
- Based on comprehensive needs assessments ensure that all digital data and information needs of operations and program teams are catered for. This will involve the provisioning hardware, software and ongoing training.
- Given the remote and insecure location of field sites, particular attention should be paid to ensuring robust connectivity and communication channels both between field teams and offices and between offices.
Fleet Management:
- Ensure the adequate provision of reliable and safe transport for all departments and particularly programs to allow the effective and efficient delivery of programs in sometimes remote locations with varied terrain.
- Lead assessments of fleet capacity and ensure proper fleet management including servicing, driver training etc.
Finance and Compliance:
- In close collaboration with the FC and the DDP, ensure operating costs are included in operating budgets and funding proposals and that programmatic growth or scale downs are factored into operations planning.
- In cooperation with the Compliance Coordinator, ensure that all support systems and operations teams are operating in accordance with IRC and donor compliance regulations and have necessary risk mitigation strategies in place.
Qualifications
- Masters degree required (management-related or general operations preferred);
- Minimum of 5 years’ experience managing operations and/or projects in fragile and insecure locations, preferably in Africa;
- Demonstrated ability to manage field staff and remote field offices;
- Experience in logistics, HR/Admin, and security management
- Experience having managed operations (including security) in conflict-impacted setting
- Excellent cross-cultural communication skills
- Excellent staff capacity building and training skills
- Strong problem-solving, analytical and decision-making skills;
- Strong computer skills;
- Flexibility, ability to work independently and meet deadlines
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Education Coordinator
Requisition ID: req5153
Location: Maiduguri, Nigeria
Sector: Education
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: Yes
Job Description
- The Education Coordinator will be responsible for the overall strategy, management, coordination, and implementation of education activities across three states in northeast Nigeria.
- S/he will be responsible for monitoring and assuring technical quality, overseeing budget and grants management, the creation and dissemination of training materials, and managing relationships with external actors including government authorities, humanitarian working groups, and project partners.
- S/he will report to the Senior Program Coordinator (SPC) and will receive technical guidance from the IRC’s Education Technical Unit.
Responsibilities
Program Development and Design:
- Provide strategic direction, leadership and overall technical and management support to education programs in Nigeria
- Lead and/or contribute to project design processes for new or adapted education programming, including the development of budgets, proposal narratives, log frames, and other supporting documents
- Utilize the IRC’s Outcomes and Evidence Framework (OEF) and related theories of change in project design and promote understanding of OEF tools among education staff
- Coordinate closely and liaise regularly with the SPC, Deputy Director of Programs, and grants unit to ensure quality grant management
- Support the technical project team to produce high-quality reports and ensure timely submission.
- Coordinate with the M&E unit to produce a robust M&E system for the sector.
- Ensure that key learnings are extracted from education implementation, and incorporate them in program and staff development processes
- Coordinate education program activities with other IRC sectors to ensure program integration
Program Implementation and Management:
- Lead the education team to implement timely, effective, and high-quality project activities in line with identified needs, donor requirements, and strategic objectives and indicators
- In close coordination with the Senior Education Manager, SPC and Deputy Director of Field Management (DDFM), ensure all education projects have detailed implementation plans, detailed spending plans, monitoring plans, and procurement plans which are reviewed and updated periodically.
- Manage the projects budget in coordination with SPC and Assistant Finance Controller
- Monitor and oversee project budgets and performance and ensure that projects implementation is on course as per the detailed implementation plans and phased budgets.
- In coordination with the SPC and DDFM, conduct budget monitoring, suggest necessary revisions and prepare draft reports.
- Ensure that the budget monitoring reports are responded to in time and with accurate information.
Technical Quality:
- Ensure that all projects are implemented in accordance with global technical guidelines and best practices in the education sector
- Liaise with Education Technical Advisors regularly and proactively, and pursue technical guidance as needed
- Stay abreast of developments in the IRC Education Technical Unit and global working groups related to new tools and guidelines
- Identify, monitor and report on unmet needs and make informed recommendations to senior management on the capacity of the IRC to address identified needs
- Provide technical assistance including supportive supervision to IRC and partner education staff.
- Contribute to the technical interpretation of M&E data and apply output and outcome indicator findings to improve program quality
- Support the development and maintenance of a coherent education strategy across IRC’s areas of intervention in Nigeria
HR & Team Management:
- Supervise and provide technical support to Senior Education Manager and education managers, and other education staff to implement IRC education programs to a high-quality standard
- Ensure timely recruitment, comprehensive onboarding, and the general growth and wellbeing of team members
- Maintain open and professional relations with colleagues, promoting a strong team spirit and providing oversight and guidance to enable staff to perform in their positions successfully
- Ensure team members are aware of job expectations and have clear performance objectives; regularly review performance and initiate corrective action as needed
- Identify training needs and develop specific capacity building plans for education staff to promote progressive levels of management responsibility
- Adhere to and act in accordance with the IRC Global HR Policies and Procedures
Coordination:
- Regularly attend technical working group meetings and other relevant coordination structures to ensure harmonized implementation approaches
- Represent IRC in relevant forums/clusters, including with national authorities and donors
- Coordinate with the SPC, Deputy Director of Field Management (DDFM) and Field Coordinator to ensure field concerns and challenges are brought to relevant stakeholders for the development of improved standards and procedures
- Proactively collaborate with other sector technical leads to promote program integration and an outcome-based approach
- Play an active role in the execution of the country Strategic Action Plan
Other:
- Any other duties as assigned by the supervisor to enable and develop IRC programs.
Qualifications
- Minimum of five years of professional experience in the management of education programs in emergencies
- Masters degree in Education or other relevant areas
- Strong knowledge of technical tools, resources, and standards related to education in emergencies and post-conflict settings
- Competency in literacy, numeracy, and social and emotional learning methods for children affected by crisis, familiarity with the Healing Classrooms model an advantage
- Demonstrated experience developing training materials and facilitating workshops and training for adult learners
- Excellent budget planning and management skills, previous experience developing and effectively managing multi-million, multi-donor grants required
- Previous experience managing diverse teams to deliver results on short timelines, including the development of spending plans, procurement plans, and work plans
- Strong verbal communication skills and effective in representation and liaison with external actors
- Proven technical writing ability in English including skills in proposal and report writing
- Capable of applying skills and knowledge in a range of capacities, including direct implementation, advisory functions, training and the transfer of technical knowledge and management skills to others
- Promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle stress and pressure with professional grace
- Previous experience in an insecure or conflict-affected setting preferred
- Experience with remote management preferred
Working Environment:
- The position will be based in Maiduguri, Nigeria with frequent travel throughout Adamawa, Borno, and Yobe states. The situation in northeast Nigeria continues to be volatile, and the security phase is orange or red depending on location. The Education Coordinator will be provided shared housing in a comfortable guesthouse with electricity and internet. This is a non-accompanied position.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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