LeadHire, we understand that for any desired organisational goal to be achieved, the right talent must be synchronized with other forms of resources, hence, our reason for existing.
We are recruiting to fill the position below:
Job Title: Admin/Client Service Officer
Location: Lagos
Role Summary
- Act as the point of contact for all employees, providing administrative support and managing their queries and also provide an exceptional level of service to clients.
- The Admin/Client service Officer will assist clients in understanding company’s products and identifying solutions to fit their needs whilst continuing to achieve customer satisfaction levels.
- He/She will ensure all orders are fulfilled and delivered in a timely manner.
Core duties
- Manage office supplies stock and place orders
- Prepare regular reports on expenses and office budgets
- Maintain and update company and clients database
- Answer queries by employees and clients
- Maintain a company calendar and schedule appointments
- Resolve problems pertaining to clients orders.
- Ensure all client orders are processed on-time.
- Answer all incoming customer calls in a professional and efficient manner.
- Develop strong relationships with clients and demonstrate how we can add value to their business.
- Identify potential customer needs/ opportunities to grow the business.
Requirements
- 0-3 years’ work experience as an Administrative/Client Service Officer or similar roles
- Solid knowledge of office procedures
- Experience with office management software like MS Office (MS Excel and MS Word, specifically)
- Strong organization skills with a problem-solving attitude
- Excellent written and verbal communication skills
- Attention to detail
- Preferably male
Method of Application
Interested and qualified candidates should send their CV to: jobs@leadhire.com.ngusing the job position as the subject of the mail
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