Latest Vacancies In A Leading FinTech Company, June, 2019

Hamilton Lloyd and Associates – Our client is a Financial Technology company. Due to internal expansion, they are looking to fill in the role of:

Job Title: Head of Credit – Operations
Location: Lagos
Reports to: Chief Credit Officer

Job Summary

• The Head of Credit, Operations leads the underwriting, collections & recoveries departments of the company and is responsible for the execution of credit strategies and overall performance management and development of the departments.
• As a member of the Risk Management team you will also be responsible for influencing the company’s credit risk policy
• This position currently supervises 2 Managers and must take ultimate responsibility for the performance of each of those teams. It is expected that this department will grow significantly over the next 2 years.

Job Responsibilities

• Leadership and people management – Lead and direct credit strategies and performance targets in support of the company’s strategic objectives
• Coach, supervise and direct the activities of direct reports and provide appropriate guidance in the execution of the unit’s agreed work plans and programmes
• Conduct periodic performance appraisal sessions with direct reports in line with stipulated career and performance management policies and procedures
• Develop, implement and maintain operational processes, systems and practices
• Ensure all necessary policies and procedures are in place, and that appropriate monitoring is in effect to guarantee that execution is in line with policy.
• Manage operational risk, including its identification, assessment, mitigation and control, loss identification and reporting.
• Plan, develop and implement strategy for operational management and development so as to meet agreed organisational performance plans within agreed budgets and timescales.
• Participate in the preparation of the annual budget and its updates, financial statements plus the annual audited financial statements.
• Generate innovative solutions, which continuously improve the performance of existing resources, processes or services
• Any other duty as assigned by management

Person’s Specification

• Must be self-motivated and demonstrate a sense of ownership
• Must have a metrics-driven and reconciling mind-set
• Must have excellent execution skills
• Must be innovative and in tune with industry/market developments, ever searching for better ways, effectiveness and efficiency
• Must be process driven and constantly looking ways to optimize
• Must be capable of excelling and leading others in a dynamic, fast-paced, growing environment with significant regulatory demands and oversight
• Possess excellent interpersonal and organizational skills
• Must demonstrate exceptional analytical and quantitative skills
• Must be able to manage time, prioritize tasks and work under pressure.
• Must possess relationship building, negotiation, problem solving and troubleshooting skills
• Must demonstrate excellent leadership with the ability to provide clear, direct and authoritative direction to others.
• Must have excellent communication skills (both verbal and written).

Desired Skills & Experience Education:

• Bachelor’s degree in Business, Finance or another field with a strong quantitative focus. Post-graduate degree in related field or professional qualification preferred.
• A minimum of 6 years in progressive leadership roles within banking, financial services and/or fintech. This experience must include a proven track record of managing highly successful teams within a results driven environment.

Key Skills and Competencies:

• Strong knowledge of accounting and internal control principles, operational risk evaluation and governance frameworks in financial institutions
• Detailed knowledge of principles of credit risk
• Detailed understanding of call centre management and optimisation principles
• Thorough knowledge of relevant legislation and regulatory requirements as well as the ability to translate these into appropriate policies and procedures
• Strong analytical and problem-solving skills and the ability to use these skills practically in developing workflow, capacity planning, business process design implementation and optimization (LEAN/ Six Sigma black belt experience a plus)
• Ability to recognise problems and apply proper management techniques to address them
• Ability to plan & prepare the strategy and annual budget requirements for the credit risk environment.

Interested and qualified candidates should send their updated CV to: recruitment@hamiltonlloydandassociates.comwith the title of the role as the subject of the mail.

Job Title: Head of Operations
Location: Lagos
Reports to: Chief Operating Officer

Job Summary

• The Head, Operations is responsible for driving and nurturing an environment of operational excellence and continuous process improvement
• Ensures all processes and transactions are executed correctly, minimizing risk and maximizing quality of service
• He/she identifies and maps all operational processes, measures and analysis performance, and monitors and strengthens controls to reduce risk
• This position currently supervises 2 Managers and must take ultimate responsibility for the performance of each of those teams. It is expected that this department will grow significantly over the next 2 years.

Job Responsibilities

• Steer operational process improvement projects with full ownership and responsibility including project management and communication with all internal stakeholders
• Identify and mitigate/eliminate existing inefficiencies, operational issues and risks
• Implement quality assurance measures to improve business monitoring
• Ensure effective documentation, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls, improve service quality and customer service
• Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the company’s exposure to fraud and losses
• Ensure compliance with regulatory requirements relating to the company’s operations
• Steer operational process improvement projects with full ownership and responsibility including project management and communication with all internal stakeholders
• Implement quality assurance measures to improve business monitoring
• Identify and mitigate/eliminate existing inefficiencies, operational issues and risks
• Design and implement systems, processes and procedures to facilitate smooth functioning of the entire operations
• Manage the company’s operational risk exposure by supporting the business to identify areas of operational risk exposure and by developing and implementing corrective action
• Ensure that technical and operational procedures and business continuity plans are maintained regularly
• Develop new and improved service delivery channels which meet customer’s needs
• Implement a Management Information System (MIS) that will enable continuous tracking of the department’s performance, monitoring of customer satisfaction and provision of management reports
• Provide team leadership and development through mentoring, manpower planning and skill set development.

Desired Skills & Experience Education

• A Bachelor of Science Degree in Business/Finance, Economics, Business Informatics, Information Management or any related course
• A Postgraduate Degree highly desirable
• Extensive relevant experience with reputable organizations (Banking or Fintech)

Person Specification

• Must be self-motivated and demonstrate a sense of ownership
• Must have a metrics-driven and reconciling mind-set
• Must have excellent execution skills
• Must be innovative and in tune with industry/market developments, ever searching for better ways, effectiveness and efficiency
• Must be process driven and constantly looking ways to optimize
• Must be capable of excelling and leading others in a dynamic, fast-paced, growing environment with significant regulatory demands and oversight
• Possess excellent interpersonal and organizational skills
• Must demonstrate exceptional analytical and quantitative skills
• Must be able to manage time, prioritize tasks and work under pressure.
• Must possess relationship building, negotiation, problem solving and troubleshooting skills
• Must demonstrate excellent leadership with the ability to provide clear, direct and authoritative direction to others.
• Must have excellent communication skills (both verbal and written).

Key Skills and Competencies:

• Knowledge of consumer finance procedures and policies
• Ability to translate regulatory requirements into operational plans and actions
• Good understanding of operational risk analysis
• Strong technical and analytical skills to diagnose issues, identify trends, perform root cause analysis and articulate problem scope
• Track record of leading multiple time-sensitive initiatives simultaneously and supporting cross-functional teams
• Proven record of balancing risk and making sound decisions while achieving business goals
• Good interpersonal, leadership and team management skills
• Good project management and organizational skills
• Passionate, self-motivated and driven
• Innovative, ability to think outside the box.

Interested and qualified candidates should send their updated CV to: recruitment@hamiltonlloydandassociates.comusing the Job Title as the subject of the mail. The body of the mail should outline Total years of relevant experience to the role, Location and Age.

Application Deadline 15th July, 2019.

Note

• The body of the mail should outline Total years of relevant experience to the role, Location and Age.
• Please read Role necessities very carefully and apply if qualified. Only qualified candidates will be contacted.
• If after 2 weeks of application you do not hear from us, kindly consider your application as unsuccessful.

For More Information: Contacts Success Nwosu via success@hamiltonlloydandassociates.com