Broadshift is a premium design company that focuses on quality, innovation, & speed. We utilize technology to deliver results and grow our clients businesses. We pride ourselves in great work ethic, integrity, and end-results. Over the years Broadshift has been able to create stunning, award winning designs therefore allowing our clients to obtain an overall better web presence.
We are recruiting to fill the position below:
Job Title: Customer Support Staff
Location: Lagos
Job Description
- Respond politely and courteously to customers enquiries.
- Managing large amounts of inbound calls and chats in a timely manner.
- Collecting customer information and analysing customer needs providing prompt, valid and complete solutions.
- Contributes to team effort by accomplishing related results as needed.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Resolve customer complaints via phone and chats.
- Work with customer support manager to ensure proper customer service is being delivered.
Deadline: 15th July, 2019.
How to Apply
Interested and qualified candidates should send their CV to: careers@broadshift.comusing the Job Title as the subject of the mail.
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