Head of Operations Vacancy at Empire Trust Microfinance Bank

Empire Trust Microfinance Bank is a financial organization incorporated by CAC on 30th May, 2014 and was licensed by the CBN on November 20th 2014. Empire Trust Microfinance Bank (ETMfB) officially commenced operations on 12th February 2015. ETMfB was created with the objective to reduce Nigerian population living below poverty line by intervening and enhancing the capacities of the low-end actively engaged populace which is in line with the global initiative of poverty alleviation.

We are recruiting to fill the position below:

Job Title: Head of Operations

Location: Lagos

Job Description

• Supervise and coordinate branch operations activities on a daily basis
• Central Operations – Account Services, Clearings, Payments, Cash Management and Reconciliation
• Card Operations – Account Services, Reconciliation of the Bank’s debit card activities
• Safeguard customer data and protect against fraud through management of authorization levels and access rights
• Treasury Operations – FI Transaction activity and 3rd Party Funds / Investment processing
• Maintain a highly motivated, skilled and trained workforce with operations
• Ensure that all activities and process undertaken by operations unit conform to set standards pertaining to banking policies
• Ensure technical, banking and operation policies are efficiently and appropriately achieved
• Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities
• Vault balancing

Customer Service:

• To establish and maintain appropriate management of treasury liquidity position of the company at every point in time
• To ensure that loan account debit position is reduced to the barest minimal for reduced loan interest at the end of the month
• To coordinate instant transfers to various company bank account to meet disbursement needs

Leadership:

• Develop and manage a team of well-trained, focused and motivated Banking Services staff
• To demonstrate and /or develop a proactive “change the Bank mindset”
• To ensure deliverables of team assigned
• To perform any other duty assigned by management from time to time
• Gender:Preferably Female

Deadline: 6th July, 2018.

Method of Application
Interested and qualified candidates should send their CV’s to: careers@empiretrustmfb.com