Latest Job Opportunities in a Restaurant in Lagos State

Pivotage Consulting – Our client who owns a Restaurant in Lagos State is looking to employ a supervisor to oversee the running of the restaurant:

Job Title: Restaurant Supervisor (Female)

Job ref.: SR/143/MR
Location: Lekki,Lagos State, Nigeria.
Type: Full Time
Reports to: MD.

Summary/Objective

• Overseeing  all front and back of the house restaurant operations
• Ensuring  customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Maintaining  quality control for all food served
• Analyzing  staff evaluations and feedback to improve the customer’s experience
• Projecting  future needs for goods, kitchen supplies, and cleaning products; order accordingly
• Seeking ways to cut waste and decrease operational costs
• Generating  weekly, monthly, and annual reports
• Doing day to day operation management of all functional areas of the restaurant.
• Ensuring restaurant is ready for opening each day and all set-up forspecial events is completed on time.
• Completing orders for restaurant supplies.
• Recognizing and encourage exceptional customer service provided by restaurant staff.
• Expediting orders as needed.
• Gathering feedback from guests to affirm or improve food and service quality.
• Assisting with event requirements as needed.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Requirements

• Must have a Bachelor’s degree in Business Administration or related field.
• Must possess Strong leadership, and people skills
• Must have good Great interpersonal and communication skills
• Must have 3-5 years’ cognate working experience.

Job Competencies

• Must have a good business acumen.
• Must have a good Communication and Presentation Skill.
• Must be ethical and a best practice professional.
• Must be a creative thinker.
• Must have an excellent organizational and time management skill
• Must have an industry-wide exposure
• Must have a working knowledge of Excel & PowerPoint MS Office

Job Title: Social Media/Customer Service Executive

Ref Id: MR/147/SEM
Location: Lekki, Lagos
Type: Full Time
Reports to: CEO

Description

• We are looking to hire a Social media/customer executive who has had cognate experience working as a customer care representative in a similar work environment and is familiar with the use of social media as well as taking and editing of pictures for social media presence.

Summary/Objective

• The Social media/customer service executive oversees day to day running of the official social media account as well as function as a customer service executive.

Job Responsibilities

• Managing the social media account of the restaurant.
• Taking and editing pictures to be posted on all social media platforms.
• Having direct contacts with customers during visits to the restaurant.
• Taking note of requests and complaints of customers.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Requirements

• Candidate must be familiar with the use of all social media platforms.
• Candidate must possess skills on picture taking and editing.
• Candidate must have cognate experience as a customer service representative.
• Candidate must have functioning laptop and smart phone.
• Candidate must have B.Sc/HND in any related field.
• Candidate must have minimum 3 year as customer representative, with body of work to show for it.
• Candidate must be agile/willingness to work.
• Candidate must reside around Lekki axis.

Job Competencies:

• Must be Polite.
• Must be creative.
• Must be able to use social media to create presence.
• Must be presentable.
• Must be a good team player with Interpersonal skills.
• Must be confident, have a dynamic personality.
• Must have strong organizational skills to juggle multiple tasks.
• Must be proactive and with strong attention to details.
• Must have good communication skills (both written and oral).
• Must have the ability to work without supervision.

Deadline: 22nd July, 2019.

How to Apply
Interested and qualified candidates should send their CV (MS Word format only) to: recruitment@pivotageconsulting.com using the “Job title” as the subject of the email.