George Houston Resources Limited is seeking suitably qualified candidates to fill the vacant position below:
Job Title: Waitress
Location: Victoria Island, Lagos
Job Summary
- The waitress will provide customers with stellar dining experience from the food to the environment; they will greet customers, recommend particular dishes, take and bring customers orders.
- Waitress check with customers to ensure that they are enjoying their meals and take necessary action to correct any problems.
- Communicate with customers to resolve complaints and ensure satisfaction.
Responsibilities
- Take customers’ orders and relay them to the kitchen staff.
- Facilitate the filling of drinks orders.
- Suggest additional menu items such as desserts and drinks to customers.
- Answering questions and additional information
- Delivery of checks and collects bill payment.
- Clear plates and utensils as dishes and entrees are finished.
- Provide excellent customer service to guest.
Requirements
- OND in any discipline
- Minimum 2 years’ experience in a restaurant
- Excellent communication skills
- Excellent interpersonal skills.
- Knowledge of culinary terminology
- Willingness to work weekends, evenings and holidays
- Capable of working well under pressure.
Job Title: Sales Supervisor
Location: Victoria Island, Lagos
Job Summary
- The Sales Supervisor will be responsible for managing sales staff and coordinating several sales activities, will supervise and motivate the sales team, and implement appropriate strategies to improve sales.
- The sales supervisor will coordinate daily sales activities, and assist customers and staff during business hours.
Responsibilities
- Oversee sales activities aimed at increasing sales.
- Organize and coordinate activities of sales representatives.
- Assist sales representatives and team to meet and exceed goals.
- Implement strategies to sell products.
- Retain existing customers by providing excellent and prompt customer services.
- Feedback to the management on competitors, activities, market situations and customer’s complaint.
- Resolves customer’s complaints questions and issues.
- Ensure standards for quality, customer service and health and safety are met.
- Maintains store’s cleanliness.
Requirements
- Minimum of HND or B.Sc degree in Business Administration, Marketing or any other related field
- Minimum of 2 years previous work experience in a restaurant or confectionery
- Basic computer skills
- Excellent verbal and written communication skills
- Excellent customer care service; ability to access customers needs and provide a positive customer experience
- Ability to multitask, prioritize and manage time efficiently.
Job Title: Sales Assistant
Location: Victoria Island, Lagos
Job Summary
- The sale assistant will play a key role in providing stellar customer service experiences on a daily basis
- He/she must be organized, detail-oriented, and knowledgeable our products with an engaging, upbeat personality.
Responsibilities
- Greeting customers and assisting them with any queries.
- Ensuring the store’s stock is constantly replenished.
- Helping other staff with deliveries.
- Keeping up to date with the features and benefits of each product.
- Managing customer transactions.
- Helping to persuade customers to make a purchase.
- Retain existing customers by providing excellent and prompt customer services.
- Resolves customer’s complaints questions and issues.
- Maintains store’s cleanliness.
Requirements
- Minimum of an OND in Business Administration, Marketing or any other related field
- Minimum of 2 years previous work experience in a restaurant or confectionery
- Basic computer skills
- Excellent verbal and written communication skills
- Excellent customer care service; ability to access customers needs and provide a positive customer experience
- Ability to multitask, prioritize and manage time efficiently.
Job Title: Catering Coordinator
Location: Victoria Island, Lagos
Job Summary
- The Catering Coordinator supervises the catering crew and work closely with other staff, such as chefs and event planners.
- The catering coordinator guides guests throughout their catering experience with a complete understanding of the catering menu and drink offerings.
Responsibilities
- Respond to catering inquiries quickly and provide information about our services
- Help guests select food and beverages by recommending your genuine preferences and consulting with the Executive Chef
- Take catering orders and answer questions or make recommendations for other products if needed
- Write banquet event orders, book calendars, and inform Executive Chef and restaurant prep teams
- Work as a team with the restaurant to ensure proper staffing and communicate needs
- Handle guest concerns with a positive attitude and sense of urgency
- Issue bills and handle different methods of payment, keep logs of deposits and redemption
- Actively participate in catered events to ensure their success.
Requirements
- Minimum of HND or B.Sc degree in Business Administration, Marketing or any other related field
- Minimum of 5 years previous work experience in a restaurant or confectionery
- Basic computer skills
- Excellent verbal and written communication skills
- Excellent customer care service; ability to access customers needs and provide a positive customer experience
- Ability to multitask, prioritize and manage time efficiently.
Deadline: 13th September, 2019.
How to Apply
Interested and qualified candidates should send their CV to: talents@georgehoustonresources.com using the Job Title as the subject of the mail.
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