Fez Integrated Services Limited – Our client, a top notch Automobile firm is currently recruiting for the role of:
Job Title: Customer Services Representative
Location: Lagos
Job Responsibilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- 0 – 2 years of experience
- Be Hardworking, Diligent, and possess Positive Energy.
- Must have a mature working attitude.
- Be friendly and Presentable.
- Interpersonal skills.
- Willingness to work flexible schedule.
- Excellent communicator.
- Personal organization and self-discipline.
- Attention to details.
- Problem-solving.
- Time Management.
- Decision-Making Skills
- Reporting Skills.
Job Title: Human Resources Manager
Location: Lagos
Job Responsibilities
- Develop corporate plans for a variety of HR matters such as compensation, benefits, health and safety etc.
- Act to support the human factor in the company by devising strategies for performance evaluation, staffing, training and development etc.
- Oversee all HR initiatives, systems and tactics.
- Supervise the work of HR personnel and provide guidance.
- Serve as the point of contact for employment relations and communicate with labor unions.
- Monitor adherence to internal policies and legal standards.
- Deal with grievances and violations invoking disciplinary action when required.
- Anticipate and resolve litigation risks.
- Report to senior management by analyzing data and using HR metrics.
- Administering payroll and benefits.
- Overseeing training and orientation of all new employees.
Requirements
- Candidates should possess relevant qualification.
- Candidates should have 3-5 years relevant experience in the field.
Job Skills:
- Interpersonal, communication and negotiation skills.
- Leadership and project management skills.
- Organizational and time management skills.
- Analytical, problem-solving, and decision-making skills.
- Strong attention to detail.
- Administrative skills.
Job Title: Lawyer
Location: Lagos
Job Responsibilities
- Advise clients concerning business transactions, claim liability, advisability of prosecuting or defending lawsuits, or legal rights and obligations.
- Interpret laws, rules and regulations for individuals and businesses.
- Present and summarize cases to judges and juries.
- Analyze the probable outcomes of cases, using knowledge of legal precedents.
- Prepare and draft legal documents, such as wills, deeds, patent applications, mortgages, leases, and contracts.
- Examine legal data to determine advisability of defending or prosecuting lawsuit.
- Represent clients in court or before government agencies.
- Negotiate settlements of civil disputes.
- Perform administrative and management functions related to the practice of law.
- Act as agent, trustee, guardian, or executor for businesses or individuals.
Requirements
- Candidates should possess relevant qualification.
- Candidates should have 3-5 years experience in the field.
Job Skills:
- Analytical Ability.
- Attention to detail.
- Local reasoning.
- Persuasiveness.
- Sound Judgment.
- Writing and editing ability.
- Good communication skills.
- Team Work.
- Time management.
- Resilience and self confidence.
Deadline: 17th September, 2019.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@fezltd.com clearly indicating the “Job Title” as subject of your mail.
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