Job Opportunities at Christian Aid (CA), 10th October, 2019

Christian Aid (CA) is a UK-based international NGO, partnering with others to end poverty in Africa. At the heart of this vision is the transformation of the lives of people who live in poverty, empowering them to have a brighter future. Christian Aid works in more than 30 countries and has been operating in Nigeria since 2003. The Nigeria Country programme focuses on Community Health and HIV, Accountable Governance including humanitarian response and Gender.

We are recruiting to fill the position below:

Job Title: Security Assistant

Location: Dikwa
Type of contract: Fixed Term
Contracted hours: 35
Contract length: 12 months

Role Purpose

• The Security Associate is to assist in security risk assessments and management for Christian Aid Dikwa Field location as well as any other field locations within Borno State.
• The post holder will manage field safety and security risks with possible impact on Christian Aid Nigeria staff, visitors, partners and the organization’s physical assets.
• He/she will technically line-manage the guards within Dikwa field office whilst being answerable to the Security Advisor.

Role Context

• The role fits within the International Department and specifically within the Nigeria country programme.
• The individual is responsible for ensuring proper context monitoring, analysis and timely security information sharing with the Dikwa field team and the Security Advisor.
• He/she will be responsible for maintaining a high standard of security for Dikwa Field office and the staff whilst interfacing with various security networks.
• He/she will ensure field trip management and staff tracking.
• He /she will ensure that the guards and drivers are proficient and trained in their respective role and duties.
• The role holder will support in monitoring and supporting programmatic work by ensuring all staff and volunteers operate within Christian Aids Security policies and procedures.

Key Outcomes:

• Strong and diverse information network (local, UN, INSO etc) are established from which reliable and up to date information on security may be obtained and applied by the team.
• Sound cultural and situational advice, especially to the Base Lead and other Project teams.
• Country Security Plan and SOPs implementation at field level. Proper Staff/visitor briefing on arrival to the field.
• Support regular training of staff, drivers, guards and volunteers on safety, security and communications procedures.
• Field security assessments carried out and provided to the Security Advisor as required.
• Guard force management at field level. Proper accountability and maintenance of field safety, vehicle, communication & security equipment. Technical supervision provided for drivers on matters related to safety and security.
• Overall field safety and security support.
• Regular up-date (daily, weekly and monthly sitrep) and communication with Security Advisor

Relationships:

• External – Networking closely with other security agencies within Humanitarian Community, Government Institutions and other security actors, partners and visitors.
• Internal – Works closely with CA staff, consultants  and volunteers
• Decision Making
• Make decisions to assist teams effectively. Also, providing technical input and operational support in programme delivery. Day to day decision to ensure partner portfolio projects are running effectively. Make decisions in line with CA security policies that support crisis and emergency situations. Contribute to shaping and implementing logistics and procurement strategy.

Analytical Skills

• S/he should be able to analyse complex situations with safety and security implications.
• Required to develop new ways of doing things to better meet programme goals requiring substantial creative or analytical ability.

Developing Self and Others:

• Has direct responsibility for developing, coaching and motivating teams of colleagues/project team members. Focus will be on advising and guiding field staff on safety and security practices and procedures.

Person Specification
Applied skills/knowledge and expertise:

Essential:

• Degree in Social Sciences, Administration or Business
• Minimum of 1 year experience in security and safety management/logistics in an international NGO.
• Field based experience in complex and insecure settings or relevant security overseas position.
• Understanding of North East Nigeria social and political context and its impact on security; well informed and knowledgeable about Nigeria security trends and issues
• Ability and willingness to change work practices and hours, and work with incoming surge teams, in the event of emergencies
• Excellent analytical skills.
• Able to work effectively in a diverse team environment
• Ability to establish and maintain effective working relations with relevant internal and external stakeholders, with sensitivity and respect for diversity
• Experience of people management.
• Ability to communicate in local language.

Desirable:

• Ability to effectively deal with the stress factor in security management situations
• Good understanding of Nigeria’s security issues
• Experience in liaising with civilian, police and military government authorities, as well as with other humanitarian actors.

IT Competency required:

• Basic

Competency Profile
Level 1: You are expected to be able to:

Build partnerships:

• Work in a reliable, helpful and cooperative way with all colleagues and provide help to others without needing to be asked. Willingly participate in team work and contribute ideas, including those that may be beyond your own or your team’s role. Keep others informed about what is going on in your own work area.
• Treat everyone with courteousness, dignity and respect, accepting that people are different and have different views.
• Act and behave consistently with what you say.

Communicate Effectively:

• Communicate clearly and concisely, verbally and in writing. Pass on a clear message or information promptly and accurately.
• Ask additional questions to clarify when needed.
• Explain things simply and in a different way if someone appears not to have understood. Be aware of how your actions and words impact on others and adapt if necessary.

Steward Resources:

• Use resources economically, whether these are Christian Aid resources or wider environmental resources. Recognize that time is a resource and take responsibility for managing your time effectively.

Deliver Results:

• Agree your work plan, keep track of your own progress and keep others informed.
• Check the quality of your own work and deliver to expectations.
• Seek clarification and support from your manager when needed and to ensure appropriate sign-off.
• Respond promptly to the requests of others, seeking guidance on priorities and workload when needed. Consider the consequences of your actions, including the impact on your work and colleagues.
• Take personal responsibility for your actions.

Realise Potential:

• Question and ask for information and advice to address your own knowledge and skills gaps in order to learn.
• Regularly ask for and act on feedback on own performance.
• Assist others by showing how to complete tasks.
• Demonstrate concern for the wellbeing of others.
• Act and behave consistently in line with Christian Aid’s values.

Strive for Improvement:

• Demonstrate openness to change.
• Respond quickly and helpfully to new initiatives.
• Find ways to make improvements in your work.
• Show initiative when faced with problems. Willingly share knowledge and information that may help others

Salary
N3,187,627 Salary (full time)


Interview Date
29th October, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here for more Information (Pdf)

 

Job Title: Logistics Officer

Location: Maiduguri, Borno
Reports to: Senior Operations Coordinator
Type of Contract: Fixed Term
Contracted Hours: 35
Contract Length: 10 months

Role Purpose

• To contribute to Christian Aid humanitarian program in Borno state and to support the effective implementation of CAID funded projects across all locations in Borno state with support from Field based staff.

Role Context:

• The Logistics officer will be stationed in Christian Aid Maiduguri office, Borno state
• The Logistics Officer will focus on Logistics supports but also work in close cooperation with other Logistics and field staff to ensure that related Logistics issues are coordinated. S/he be responsible for ensuring the implementation of the Logistics activities by coordinating with staff on the field and all stakeholders.

Key Outcomes:

• Support the BSU team to conduct logistics needs assessments and identify needs in relation to Logistics activities in implementing locations.
• Coordinate the distribution of all Agricultural inputs and livestock in all implementing locations
• Prepare necessary documents for handling logistics of goods and services procured in accordance with donor and CA rules and regulations.
• Ensure distribution of all materials according to the logistics plan using all relevant logistics documents.

Role Profile

• Follow up with suppliers and transporters to ensure timely and safe delivery of goods and take up logistics coordination’s responsibilities as and when required.
• Coordinate the assessment of warehouses/storage facilities for temporary storage of agricultural inputs in all implementing locations.
• Work with Donor and CA team in ensuring that all agreed distribution timeline is adhered to for effective project implementation.
• Support work plan development with all stakeholders for better project coordination’s.
• Prepare activities reports according to the agreed timeline and relevant templates.
• Attend the Logistics Cluster meetings.
• Management of Driver/ Logistics Assistant and car hire drivers for effective and efficient operations.
• Perform any other duties as instructed by the Line Manager.

Role Requirements
Relationships:

• External: The role holder should ensure coordination with partnersm donors and others stakeholders in the implementations of FAO activiries in all Locations.
• Internal: The role holder should ensure coordination of the Logistics activities with other CAID programs team at field level

Decision Making:

• The ability to make day to day decisions on issues around field activities to assist in the administration and smooth running of the projects.

Analytical Skills:

• Analytical skills desirable to perform day to day field support responsibilities.

Developing Self and Others:

• Typically involved in developing others’ skills by directing project work or in coaching and mentoring others
• May have the direct responsibility for developing, coaching and motivating one or more staff, undertakes performance reviews and development of action plans to improve the performance of others, whether staff or volunteers.

Person Specification
Applied Skills/Knowledge and Expertise:

Essential:

• Minimum of a Bachelor’s Degree in any of the Social Sciences or related field.
• Minimum of 2 years working experience is required.
• Previous experience in international and /or humanitarian related NGOs.
• Effective communication, leadership and interpersonal skills with staff and donors is essential.
• Excellent Microsoft Office skills.

Desirable:

• Familiarity with the culture of conflict and/or disaster- affected populations, ability to develop respect from a wide range of people and strong ability to communicate effectively on sanitation and hygiene matters.
• Fluency in the language of the working area (Hausa) is appreciated and the international language used in the humanitarian operation.

IT Competency Required:

• Intermediate

Competency Profile
LEVEL 2: You are expected to be able to:

Build Partnerships:

• Take on different work when necessary to achieve a team or organizational goal.
• Actively consult with others to ensure you understand their needs or goals.
• Listen to and take on board fresh perspectives and views even if you initially disagree with them.
• Maintain on-going relationships with individuals and contacts through networks, based on mutual rapport and respect.

Communicate Effectively:

• Make complex things simple for the benefit of others.
• Actively listen and question to check your understanding and draw out others when they are not expressing themselves clearly or seem to be holding back.
• Be sensitive to what others may be feeling, based on what they say, how they say it and their non-verbal behavior, adapting your style and approach to fit.
• Address difficult issues when they arise, being honest and open.

Steward Resources:

• Implement ways to reduce the inefficient use of resources or pass the ideas on to someone who can make them happen.
• Estimate the resources needed to achieve your own work plans or objectives and to deliver them in the most efficient and cost-effective way.
• Set and communicate realistic timelines for achieving tasks, working out how best to adapt as priorities change or unforeseen circumstances arise.

Deliver Results:

• Prioritize, plan and monitor own work to meet own and team deliverables to agreed performance or quality standards.
• Acknowledge others’ priorities whilst being prepared to say “no” if there are genuine reasons why their needs cannot be met.
• Use logical processes and relevant tools and techniques to report on information or analyses options.
• Make timely and considered recommendations or decisions based on analysis of available data, information and evidence.

Realize Potential:

• Evaluate your own work and actively address gaps in knowledge and skills, without prompting.
• Recognize how you react to feedback and manage reactions positively, acting on specific feedback from others.
• Share your knowledge where it will help others to be more effective.
• Provide instruction, constructive feedback and guidance to others to help them learn.

Strive for Improvement:

• Constructively challenge existing practice.
• Seek better ways of doing things, taking into account the possible implications.
• Make positive suggestions on a way forward when faced with challenges even if these falls outside own scope of work.
• Look inside and outside Christian Aid for new ideas and evaluate them for own work.

Salary (Full time)
N8,114,408 per annum

Interview Date
31st October, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here for more Information (Pdf)

 

Job Title: Administrative Officer

Location: Maiduguri, Borno
Type of contract: Fixed Term
Contracted hours: 35
Contract length: 10 months

Role Purpose

• The role provides an effective and efficient administrative support to the Humanitarian Response team to enable the smooth functioning of the office, facilities and equipment as well as day to day office operations.
• The role holder ensures that procedures are followed, and standards are met and maintained.

Role Context:

• This role works within the Business Systems Unit of the Nigeria office.  The role will be responsible for stock and inventory management, fixed assets management and day to day office running processes.
• The role will also ensure that effective administrative processes in the deep field locations.
• The post holder will ensure that systems are manitained and procedures are followed in all the sub-offices according to Christian Aid standard.

Key Outcome:

• Facilitate the smooth flow of routine administrative work of the office and program support operations.
• Ensure Christian Aid’s Office and Guesthouse are managed proactively and properly.
• Manage office stock; maintain fixed assets and inventory register
• Responsible for all travel and accommodation arrangements for Christian Aid’s guests and staff in Maiduguri.
• Provides support for office event management (Meetings, seminars and conference)
• Ensure functionality of office equipment and tools like photocopiers, printers, scanners, etc by liaising with the vendors to ensure repairs or maintenance are conducted when the need arise.
• Coordinate the inspection of facilities and intra-office equipment movement for adequate documentation.
• Supervise cleaners and administrative support to ensure general office cleanliness is maintained.
• Ensuring timely processing of utility and service bills (Electricity, Internet, Dstv, Water, Diesel and Fumigation.
• Conduct inductions for new staff on administrative systems and procedures.
• Responsible for maintaining an accurate inventory of office supplies to include stationery, consumables and cartridges/tonner.
• Work closely with Procurement Committee to obtain quotes and tenders from vendors and suppliers for repairs while ensuring value for money, calculate and compare costs for goods and services to maximize cost-effectiveness
• Review performance service contracts to ensure facility management needs are being met
• Take responsibility for maintaining spare keys to all facilities.
• Ensure daily log for generator and diesel usage.
• Check completed work by contractors and vendors on facilities before issuance of job completion notes.
• Generate and prepare monthly report on status of Christian Aid’s facilities in the Humanitarian response.
• Attend to Other duties as assigned

Relationships:

• External – Liaising with external stakeholders at all levels to achieve role objectives and purpose specifically, the Suppliers, Service Providers and Regulatory Institutions.
• Internal – Liaising with colleagues at all levels,

Decision Making:

• Making decisions regarding the day to day running of administrative and financial functions within the humanitarian response.  Making decisions to ensure relationships are managed effectively with external suppliers. Display good judgements to ensure smooth operations

Analytical Skills:

• Ability to apply logical thinking and common sense to routine taks and information, and testing solutions to day to day issues.

Developing Self and Others:

• Continuously look for opportunities for self-development. Give and receive honest and open feedback in a timely manner. Take personal initiative to deliver on responsibility under supervision. Able to request support in the execution of duties and taking advice.

Person Specification
Applied skills/knowledge and expertise:

Essential:

• Educated to degree level in Business Administration or any relevant discipline.
• Sound knowledge of Office programmes including Word, Outlook, PowerPoint and Excel. Knowledge of relevant database systems.
• Good interpersonal skills and able to work with people of diverse background
• Proven experience of producing and analysing data accurately
• At least 3 years experience in a similar role and familiarity with operations of INGOs..
• Demonstrable ability to communicate fluently in English (oral and written)
• Excellent negotiation skills
• Ability to manage a wide range of complicated issues.
• Sound knowledge of office programmes including Word, Outlook, PowerPoint and Excel. Knowledge of relevant database systems.
• Able to maintain confidentiality and use of discretion where appropriate.
• Pleasant and good-natured disposition with a ‘can do’ attitude /willingness to assist around the office.
• Excellent nonverbal, oral and written communication skills.
• Excellent people skills and ability to manage conflict/difficult situation.
• High sense of responsibility, proactiveness and reliability.

Desirable:

• Familiarity with the North East context

IT Competency Required:

• Intermediate

Competency Profile
LEVEL 2: You are expected to be able to:

Build Partnerships:

• Take on different work when necessary to achieve a team or organisational goal.
• Actively consult with others to ensure you understand their needs or goals.
• Listen to and take on board fresh perspectives and views even if you initially disagree with them.
• Maintain on-going relationships with individuals and contacts through networks, based on mutual rapport and respect.

Communicate Efectively:

• Make complex things simple for the benefit of others.
• Actively listen and question to check your understanding and draw out others when they are not expressing themselves clearly or seem to be holding back.
• Be sensitive to what others may be feeling, based on what they say, how they say it and their non-verbal behavior, adapting your style and approach to fit.
• Address difficult issues when they arise, being honest and open.

Steward Resources:

• Implement ways to reduce the inefficient use of resources or pass the ideas on to someone who can make them happen.
• Estimate the resources needed to achieve your own work plans or objectives and to deliver them in the most efficient and cost-effective way.
• Set and communicate realistic timelines for achieving tasks, working out how best to adapt as priorities change or unforeseen circumstances arise.

Deliver Results:

• Prioritise, plan and monitor own work to meet own and team deliverables to agreed performance or quality standards.
• Acknowledge others’ priorities whilst being prepared to say “no” if there are genuine reasons why their needs cannot be met.
• Use logical processes and relevant tools and techniques to report on information or analyse options.
• Make timely and considered recommendations or decisions based on analysis of available data, information and evidence.

Realise Potential:

• Evaluate your own work and actively address gaps in knowledge and skills, without prompting.
• Recognise how you react to feedback and manage reactions positively, acting on specific feedback from others.
• Share your knowledge where it will help others to be more effective.
• Provide instruction, constructive feedback and guidance to others to help them learn.

Strive for Improvement:

• Constructively challenge existing practice.
• Seek better ways of doing things, taking into account the possible implications.
• Make positive suggestions on a way forward when faced with challenges even if these fall outside own scope of work.
• Look inside and outside Christian Aid for new ideas and evaluate them for own work.

Salary
N8,114,408  Salary (full time)


Interview Date
30th October, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Click here for more Information (Pdf)

Deadline: 18th October, 2019.

Note

• Further details of specific tasks and duties will be agreed with the line manager as part of the performance agreement. Any reasonable duty may be assigned that is consistent with the nature of the job and its level of responsibility.
• This role profile is not prescriptive; it merely outlines the key behaviours the role-holder requires to be successful in the role; the key behaviours and responsibilities are subject to change. Any changes will be made in consultation with the role-holder.
• You will be expected to abide by the Code of Conduct, policies and procedures within Christian Aid which may be updated from time to time.
• You must be in sympathy with the aims, beliefs and values of Christian Aid as it seeks to work on relief, development and advocacy for poverty eradication.