BountyPraise Steel Construction Limited is a reputable organization that is into Weldering, Construction and Buildings generally.
We hereby require the services of suitable and qualified candidates to fill the position below:
Job Title: Technician Support Engineer
Location: Lagos
Job Brief
- We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.
- You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
Responsibilities
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Ask customers targeted questions to quickly understand the root of the problem
- Track computer system issues through to resolution, within agreed time limits
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
- Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
- Provide prompt and accurate feedback to customers
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Follow up with clients to ensure their IT systems are fully functional after troubleshooting
- Prepare accurate and timely reports
- Document technical knowledge in the form of notes and manuals
- Maintain jovial relationships with clients
Requirements
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Hands-on experience with Windows
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and help desk software
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- BS degree in Information Technology, Computer Science or relevant field
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plu
- Candidate must be based in Lagos
Job Title: Quality Control Officer
Location: Lagos
Job Description
- We are looking for a responsible Quality control officer to check the quality of all incoming and outgoing material and products as well as production procedure
- The ideal candidate will possess a trained eye for detail and will be reliable and committed. In depth knowledge and comprehension of quality standards is essential.
- The goal is to ensure that our products are made of flawless materials with well-functioning equipment.
Responsibilities
- Approving or rejecting raw materials with respect to quality standards and record supplier performance
- Reading blueprints and instructions to comprehend the quality expectations for the product and supplies
- Selecting output samples and checking them using appropriate methods
- Select output samples and check them using appropriate methods (measuring dimensions, testing functionality, comparing to specifications etc.)
- Use automated systems to perform complex testing procedures
- Maintain records of testing, information and various metrics such as number of defective products per day etc.
- Inspect procedures of the entire production cycle to ensure they are efficient and comply with safety standards
- Monitor the use of equipment to ensure it is safe and well-maintained and discard any that doesn’t meet requirements
- Candidate must be based in Lagos
Requirements
- Responsible and trustworthy
- Proven experience as quality control officer or relevant role
- Certification of quality control is a strong advantage
- A keen eye for detail and a results-driven approach
- Familiarity with quality testing machines and systems
- Thorough knowledge of quality control standards and testing methodologies
- Working knowledge of MS Office
- Candidate must also have a Bachelor’s Degree in Quantity Surveying
Job Title: Account Manager
Location: Lagos
Job Brief
- We are looking for an Account Manager to create long-term, trusting relationships with our customers.
- His/Her role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
Responsibilities
- Operating as the lead point of contact for any and all matters specific to your accounts
- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit
- developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Prepare reports on account status.
Requirements
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS in Accounting, Business Administration, Sales or relevant field
- Candidate must be based in Lagos
Deadline: 5th December, 2019.
Method of Application
Interested and qualified candidates should send their CV to: bountypraiseconstructionltd@gmail.com Using the Job Title as the subject of the mail.
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