The Economic Community of West African States (ECOWAS) is a regional group of fifteen West African countries. Founded on 28 May 1975, with the signing of the Treaty of Lagos, its mission is to promote economic integration across the region.
We are recruiting to fill the position below:
Job Title: Protocol Assistant (Generic)
Location: Abuja
Institution: ECOWAS Commission
Grade: P3
Status: Permanent
Department: General Administration and Conference
Directorate: Conference & Protocol
Division: Protocol
Line Supervisor: Logistics & Reception Officer
Role Overview
- Under the supervision of the Logistics & Reception Officer, the incumbent will provide day-to-day administrative and protocol support services, ensuring the smooth delivery of services whilst providing needed support to the Principal Protocol Officer
Role and Responsibilities
- Undertake protocol duties relating to all meeting and event logistics, immunities and privileges, consular services and other related areas as assigned, for the Commission, its staff and guests;
- Receive, review and screen all incoming protocol correspondence and documents and perform preliminary checks for accuracy and completeness;
- Provide support for all diplomatic accreditations to the Commission and the Community;
- Provide all necessary physical and administrative support for implementation of Headquarters Agreement;
- Provide necessary support for all airport and travel services, including reception, dispatch, luggage, consular, etc;
- Collect and process necessary supporting documents for travel-related claims as directed;
- Provide support where necessary to General Administration for security arrangements for Commission’s premises and at venue of events and meetings;
- Coordinate and interface with logistic services providers and users of services;
- Update periodically and monitor accuracy of Commission’s diplomatic directory and that of partners;
- Performs other duties as assigned.
Academic Qualifications and Experience
- Brevet de Technicien Superieur (BTS) / Ordinary National Diploma (OND), Bachelors in Social Sciences and Humanities, Social Sciences, Diplomacy and Etiquette, Logistics Management, Shipping, Clearance and Forwarding, Project Management, Public Administration or other related field.
- High Proficiency in MS Office Suite,
- 5 years’ experience in the specific area of protocol relevant to job function, preferable in an International Organisation or in a multi-lateral setting, and/or experience in international travel arrangements, procedures and processes;
- Knowledge of travel related processing requirements and logistics, visa applications and processes, ticketing and reservations
- Knowledge of ECOWAS conference policies, procedures and practices, accepted norms, rules and customs of international diplomatic protocol, including practices developed within the ECOWAS System.
- Knowledge of planning and implementation of administrative and logistical arrangements for meetings, conferences, and workshops within and outside base station;
- Ability to research, select, organize and summarize information required for the preparation of meetings and to identify issues, formulate opinions, make conclusions and recommendations
- Knowledge of order and rules of precedence
- Basic accounting, graphics design
Age Limit:
- Be below 50 years old. This provision does not apply to internal candidates.
Key Competencies:
- Ability to assume a credible presence when explaining rules, standards and expectations (e.g. deadlines) to ensure compliance and work expectations are met;
- Ability to motivate self and/or others to engage in discussions that will result in recommendations to improve processes, templates or other work tools;
- Ability to engage in positive approaches to team work, participate actively in discussions and the achievement of team goals;
- Ability to take responsibility for own career and performance with the occasional guidance from the supervisor/mentor;
- Ability to build capacity of self and others by sharing knowledge, tools, expertise and experience with others to remain proficient and well informed in the execution of assigned role.
- Interpersonal, listening and multitasking skills with a good understanding of client service responsibilities and role in representing ECOWAS values in all interactions;
- Ability to take initiative to resolve routine problems associated with assigned tasks using good judgment in involving colleagues or superiors as required;
- Ability to work as part of a team with the ability to explain client interactions to resolve concerns, problems and improve services;
- Ability to manage own time effectively and organize own work area in a manner that will meet performance expectations related to assigned client services;
- Ability to direct people to the appropriate source for further information and ask for help when overwhelmed with client demands.
- Ability to apply culturally-relevant and appropriate approaches with people from diverse cultural backgrounds;
- Good diversity management skills to interact with individuals in a manner that is culturally appropriate and in accordance with ECOWAS rules/policies;
- Ability to recognize preconceived notions and stereotypical views of certain groups and individuals and to successfully adopt inclusive and culturally appropriate behaviors;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Knowledge of diversity management as it relates to daily work expectations and assigned tasks.
- Knowledge of the ECOWAS mandate and operational goals of relevance to assigned responsibilities;
- Ability to keep up-to-date with Departmental activities, schedules and goals of pertinence to own work team, functional area;
- Knowledge of ECOWAS procedures relevant to assigned work and the ability to apply sound judgment in their application;
- Demonstrated strong interest and commitment to ECOWAS values and activities in daily assumption of duties.
- Excellent ability to maintain, process and provide accurate information as part of assigned tasks;
- Ability to organize files and information for easy retrieval and record keeping;
- Ability to spot mistakes, act promptly to correct them and learn from experiences;
- Knowledge and ability to challenge and question fundamental assumptions regarding accepted ways of doing things in the spirit of improvement
- Ability to use current technology to communicate effectively e.g. office software programs, including spreadsheets, word processing and graphic presentation software; ability to type and format presentations, reports, manuals, newsletters, website content and proficiency in information communication technologies(ICT);
- Well-developed information sharing skills using technology and in accordance in established processes and practices;
- Advanced verbal assertiveness and communication skills with a demonstrated ability to acknowledge and understand the validity of others’ viewpoints and to respond in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
- Ability to allocate time for specific task in a manner that will meet deadlines and quality/quantity expectations
- Good organizational skills with an excellent ability to break down work into smaller parts and focusing on the most important steps first;
- Ability to contribute to maintaining organizational performance standards throughout implementation of new processes, practices and plans adopted by the Department and of relevance to assigned tasks;
- Ability to monitor progress and to consider new goals in the context of assigned responsibilities;
- Ability to follow through with commitments made to others.
Annual Salary
UA20,166.30,USD 31,818.39 / UA25,527.53, USD40,277.34 / UA25,527.53, USD40,277.34.
How to Apply
Interested and qualified candidates should download the Application Form below, fill it out correctly; attach a Curriculum Vitae (CV) and a Motivation Letter and send to: b6proagen@ecowas.int using the Job Title as the subject of the email.
Click here to download Application Form (Ms Word)
Job Title: Protocol Assistant (Generic)
Location: Abuja
Institution: ECOWAS Commission
Grade: P3
Status: Permanent
Department: General Administration and Conference
Directorate: Conference & Protocol
Division: Protocol
Line Supervisor: Logistics & Reception Officer
Role Overview
- Under the supervision of the Logistics & Reception Officer, the incumbent will provide day-to-day administrative and protocol support services, ensuring the smooth delivery of services whilst providing needed support to the Principal Protocol Officer
Role and Responsibilities
- Undertake protocol duties relating to all meeting and event logistics, immunities and privileges, consular services and other related areas as assigned, for the Commission, its staff and guests;
- Receive, review and screen all incoming protocol correspondence and documents and perform preliminary checks for accuracy and completeness;
- Provide support for all diplomatic accreditations to the Commission and the Community;
- Provide all necessary physical and administrative support for implementation of Headquarters Agreement;
- Provide necessary support for all airport and travel services, including reception, dispatch, luggage, consular, etc;
- Collect and process necessary supporting documents for travel-related claims as directed;
- Provide support where necessary to General Administration for security arrangements for Commission’s premises and at venue of events and meetings;
- Coordinate and interface with logistic services providers and users of services;
- Update periodically and monitor accuracy of Commission’s diplomatic directory and that of partners;
- Performs other duties as assigned.
Academic Qualifications and Experience
- Brevet de Technicien Superieur (BTS) / Ordinary National Diploma (OND), Bachelors in Social Sciences and Humanities, Social Sciences, Diplomacy and Etiquette, Logistics Management, Shipping, Clearance and Forwarding, Project Management, Public Administration or other related field.
- High Proficiency in MS Office Suite,
- 5 years’ experience in the specific area of protocol relevant to job function, preferable in an International Organisation or in a multi-lateral setting, and/or experience in international travel arrangements, procedures and processes;
- Knowledge of travel related processing requirements and logistics, visa applications and processes, ticketing and reservations
- Knowledge of ECOWAS conference policies, procedures and practices, accepted norms, rules and customs of international diplomatic protocol, including practices developed within the ECOWAS System.
- Knowledge of planning and implementation of administrative and logistical arrangements for meetings, conferences, and workshops within and outside base station;
- Ability to research, select, organize and summarize information required for the preparation of meetings and to identify issues, formulate opinions, make conclusions and recommendations
- Knowledge of order and rules of precedence
- Basic accounting, graphics design
Age Limit:
- Be below 50 years old. This provision does not apply to internal candidates.
Key Competencies:
- Ability to assume a credible presence when explaining rules, standards and expectations (e.g. deadlines) to ensure compliance and work expectations are met;
- Ability to motivate self and/or others to engage in discussions that will result in recommendations to improve processes, templates or other work tools;
- Ability to engage in positive approaches to team work, participate actively in discussions and the achievement of team goals;
- Ability to take responsibility for own career and performance with the occasional guidance from the supervisor/mentor;
- Ability to build capacity of self and others by sharing knowledge, tools, expertise and experience with others to remain proficient and well informed in the execution of assigned role.
- Interpersonal, listening and multitasking skills with a good understanding of client service responsibilities and role in representing ECOWAS values in all interactions;
- Ability to take initiative to resolve routine problems associated with assigned tasks using good judgment in involving colleagues or superiors as required;
- Ability to work as part of a team with the ability to explain client interactions to resolve concerns, problems and improve services;
- Ability to manage own time effectively and organize own work area in a manner that will meet performance expectations related to assigned client services;
- Ability to direct people to the appropriate source for further information and ask for help when overwhelmed with client demands.
- Ability to apply culturally-relevant and appropriate approaches with people from diverse cultural backgrounds;
- Good diversity management skills to interact with individuals in a manner that is culturally appropriate and in accordance with ECOWAS rules/policies;
- Ability to recognize preconceived notions and stereotypical views of certain groups and individuals and to successfully adopt inclusive and culturally appropriate behaviors;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Knowledge of diversity management as it relates to daily work expectations and assigned tasks.
- Knowledge of the ECOWAS mandate and operational goals of relevance to assigned responsibilities;
- Ability to keep up-to-date with Departmental activities, schedules and goals of pertinence to own work team, functional area;
- Knowledge of ECOWAS procedures relevant to assigned work and the ability to apply sound judgment in their application;
- Demonstrated strong interest and commitment to ECOWAS values and activities in daily assumption of duties.
- Excellent ability to maintain, process and provide accurate information as part of assigned tasks;
- Ability to organize files and information for easy retrieval and record keeping;
- Ability to spot mistakes, act promptly to correct them and learn from experiences;
- Knowledge and ability to challenge and question fundamental assumptions regarding accepted ways of doing things in the spirit of improvement
- Ability to use current technology to communicate effectively e.g. office software programs, including spreadsheets, word processing and graphic presentation software; ability to type and format presentations, reports, manuals, newsletters, website content and proficiency in information communication technologies(ICT);
- Well-developed information sharing skills using technology and in accordance in established processes and practices;
- Advanced verbal assertiveness and communication skills with a demonstrated ability to acknowledge and understand the validity of others’ viewpoints and to respond in a constructive manner;
- Proficiency in information communication technologies(ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
- Ability to allocate time for specific task in a manner that will meet deadlines and quality/quantity expectations
- Good organizational skills with an excellent ability to break down work into smaller parts and focusing on the most important steps first;
- Ability to contribute to maintaining organizational performance standards throughout implementation of new processes, practices and plans adopted by the Department and of relevance to assigned tasks;
- Ability to monitor progress and to consider new goals in the context of assigned responsibilities;
- Ability to follow through with commitments made to others.
Annual Salary
UA20,166.30,USD 31,818.39 / UA25,527.53, USD40,277.34 / UA25,527.53, USD40,277.34.
How to Apply
Interested and qualified candidates should download the Application Form below, fill it out correctly; attach a Curriculum Vitae (CV) and a Motivation Letter and send to: b6proagen@ecowas.int using the Job Title as the subject of the email.
Click here to download Application Form (Ms Word)
Job Title: Photographer and Cameraman
Location: Abuja
Graduate: G4/G5/G6
Status: Permanent
Institution: ECOWAS Commission
Department: Office of the President
Directorate: Communication
Division: Information and Communication
Line Supervisor: Communication Officer
Role and Responsibilities
- Audio-visual coverage of all ECOWAS meetings, Seminars, Workshops, President’s Visits, Courtesy calls, etc;
- Responsible to the Principal Programme Officer, Information who is the Communication Officer;
- Provides audio-visual materials required for Press releases by the Communication Officers;
- Organize audio-visual materials by captioning, cataloguing and classifying same for depository in the Library and Documentation Division of ECOWAS Commission;
- Dissemination of audio-visual materials such as pictures and video to both local and international media organizations.
Academic Qualification and Experience
Education:
- Brevet de Technician Superior (BTS) / Ordinary National Diploma (OND) or equivalent certificate in a relevant technical specialty from a recognized University.
Experience:
- 5 years of experience using computers with advanced word-processing skills including a working knowledge of spreadsheets (e.g. excel), inter/intranet, email and social media;
- Ability to understand semi-routine instructions and carry them out with limited supervision;
- Ability to produce clear, concise, logical and grammatically correct written material in English or French and to have equal verbal language proficiency;
- Broad knowledge of communication activities such as media coverage, write press releases and assist with public relations functions.
Age Limit:
- Be below 50 years old. This provision does not apply to internal candidates.
ECOWAS Key Competencies:
- Ability to assume a credible presence when explaining rules, standards and expectations (e.g. deadlines) to ensure compliance and work expectations are met;
- Ability to motivate self and/or others to engage in discussions that will result in recommendations to improve processes, templates or other work tools;
- Ability to engage in positive approaches to team work, participate actively in discussions and the achievement of team goals;
- Ability to take responsibility for own career and performance with the occasional guidance from the supervisor / mentor;
- Ability to build capacity of self and others by sharing knowledge, tools, expertise and experience with others to remain proficient and well informed in the execution of assigned role.
- Interpersonal, listening and multitasking skills with a good understanding of client service responsibilities and role in representing ECOWAS values in all interactions;
- Ability to take initiative to resolve routine problems associated with assigned tasks using good judgment in involving colleagues or superiors as required;
- Ability to work as part of a team to resolve concerns, problems and improve services;
- Ability to manage own time effectively and organize own work area in a manner that will meet performance expectations related to assigned client services;
- Ability to direct people to the appropriate source for further information and ask for help when overwhelmed with client demands.
- Ability to apply culturally-relevant and appropriate approaches with people from diverse cultural backgrounds;
- Good diversity management skills to interact with individuals in a manner that is culturally appropriate and in accordance with ECOWAS rules / policies;
- Ability to recognize preconceived notions and stereotypical views of certain groups and individuals and to successfully adopt inclusive and culturally appropriate behaviors;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Knowledge of diversity management as it relates to daily work expectations and assigned tasks.
- Knowledge of the ECOWAS mandate and operational goals of relevance to assigned responsibilities;
- Ability to keep up-to-date with Departmental activities, schedules and goals of pertinence to own work team, functional area;
- Knowledge of ECOWAS procedures relevant to assigned work and the ability to apply sound judgment in their application;
- Demonstrated strong interest and commitment to ECOWAS values and activities in daily assumption of duties.
- Excellent ability to maintain, process and provide accurate information as part of assigned tasks;
- Ability to organize files and information for easy retrieval and record keeping;
- Ability to spot mistakes, act promptly to correct them and learn from experiences;
- Knowledge and ability to challenge and question fundamental assumptions regarding accepted ways of doing things in the spirit of improvement
- Ability to use current technology to communicate effectively e.g. office software programs, including spreadsheets, word processing and graphic presentation software; ability to type and format presentations, reports, manuals, newsletters, website content and proficiency in information communication technologies (ICT);
- Well-developed information sharing skills using technology and in accordance in established processes and practices;
- Advanced verbal assertiveness and communication skills with a demonstrated ability to acknowledge and understand the validity of others’ viewpoints and to respond in a constructive manner;
- Proficiency in information communication technologies (ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Working knowledge of an additional one will be an added advantage.
- Ability to allocate time for specific task in a manner that will meet deadlines and quality / quantity expectations
- Good organizational skills with an excellent ability to break down work into smaller parts and focusing on the most important steps first;
- With appropriate guidance, ability to contribute to maintaining organizational performance standards throughout implementation of new processes, practices and plans adopted by the Department and of relevance to assigned tasks;
- Ability to monitor progress and to consider new goals in the context of assigned responsibilities;
- Ability to follow through with commitments made to others.
Annual Salary
UA 20,166.30, USD 31,818.39 (G4)
UA 25,527.53 USD 40,277.34 (G5)
UA 30,178.98. USD 47,616.39 (G6)
How to Apply
Interested and qualified candidates should download the Application Form below, fill it out correctly; attach a Curriculum Vitae (CV) and a Motivation Letter and send to: B7photocamerabuja@ecowas.int using the “Job Title” as the subject of the email.
Click here to download Application Form (Ms Word)
Job Title: Driver
Location: Abuja
Grade: G1/G2/G3
Status: Permanent
Institution: ECOWAS Commission
Department: General Administration and Conference
Directorate: Administration and General Services
Division: Administration, Logistics & Maintenance
Line Supervisor: PO Logistics & Maintenance
Slot: 12
Role Overview
- Under the supervision of the PO Logistics & Maintenance, the position provides support to Fleet Management & Transport with everyday operations in making sure of the smooth running of the Commission’s fleet of vehicles.
Role and Responsibilities
- Perform the daily preventive maintenance checks before moving a particular vehicle for the first time in the day;
- Monitor consumption of fuel and lubricants by vehicles to ensure their efficient use;
- Initiate timely requests for fuel replenishments;
- Maintain accurate record of fuel / lubricant usage for planning and audit purposes;
- Ensure accurate completion of vehicle log books by drivers;
- Carry out any other duties that may be assigned.
- Take / Receive officials and guests to and from the airport or other authorised locations;
- Ensure security of goods and persons transported;
- Respond immediately to accident emergencies by notifying emergency response providers;
- Ensure cleanliness of the vehicle;
Academic Qualifications and Experience
- West African School Certificate or equivalent certificate with a formal driver training certificate and a valid driver’s license / certification to operate assigned vehicle;
- 2 years of experience as a driver, preferably for an international organization involving a variety of makes and models of vehicles;
- Working knowledge of traffic rules and regulations, and ability to read and interpret traffic signs and documents such as safety rules, and operating and maintenance instructions;
- Maintain a log book;
- Knowledge of defensive driving practices, chauffeur protocol and courtesies, local roads and conditions, and protocols of relevance to safety and security of passengers during inclement weather, terrorism events, motor accidents, criminal and violent incidents;
- Knowledge of basic vehicle maintenance (e.g. circle check) and ability to assess vehicles for mechanical fitness and minor vehicle repairs.
Age Limit:
- Be below 50 years old. This provision does not apply to internal candidates.
ECOWAS Key Competencies:
- Understands own role in the team, making every effort to contribute in a meaningful way;
- Adapts quickly to new ways of doing things;
- Ability to follow simple instructions and to consistently complete work in a timely manner;
- Ability to learn from others, on-the-job and independently by reading instructions, guidelines and work manuals;
- Ability to motivate self along the organizational structure.
- Ability to interact with others in a candid, timely and straightforward manner;
- Ability to communicate general information in an accurate and customer-friendly way;
- Capable of dealing with difficult clients or situations in an effective manner, understanding own limitations and when to call for assistance;
- Ability to deal honestly with clients and avoid conflict of interest.
- Knowledge of ECOWAS diversity management and multiculturalism;
- Ability to interact with others in a manner that is adapted and that respects multicultural and diversity policies / expectations;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Ability to ask questions in order to clarify multicultural and diversity expectations in the day-to-day execution of assigned tasks and learns from experiences.
- Clearly understands the goals and targets of assigned work;
- Knowledge of the mandate of the organization;
- Ability to understand, apply and explain ECOWAS procedures and work instructions;
- Ability to display values in the execution of assigned duties that reflect ECOWAS expectations.
- Keep high-quality records that are easy for others to understand;
- Knowledge of who to seek within ECOWAS for information important to the execution of assigned duties;
- Ability to write with correct grammar and spelling and draw reasonable conclusions from written instructions.
- Good written communication skills in order to understand correspondence/emails and reply accordingly;
- Ability to use technology as determined by assigned responsibilities and internal standards.
- Proficiency in information communication technologies (ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Knowledge of an additional one will be an added advantage.
- Approaches and carries out all duties in a thorough and organized manner;
- Ability to identify and appreciate the urgency and importance of different tasks;
- Knowledge of the need for quality record keeping in planning and implementation of assigned tasks.
- Ability to execute tasks in accordance with step-by-step instructions.
Annual Salary
UA 9,535.80, USD 15,045.59 (G1)
UA 11,083.65, USD 17,487.78 (G2)
UA 17,067.59, USD 26,929.25 (G3)
How to Apply
Interested and qualified candidates should download the Application Form below, fill it out correctly; attach a Curriculum Vitae (CV) and a Motivation Letter and send to: B7driverabuja@ecowas.int using the “Job Title” as the subject of the email.
Click here to download Application Form (Ms Word)
Job Title: IT Assistant – Systems Sourcing & Implementation
Location: Abuja
Grade: G4/G5/G6
Status: Permanent
Institution: ECOWAS Commission
Departement: Telecommunications & Information Technology
Directorate: Information Technology Services
Division: Systems Acquisition & Implementation
Line Supervisor: PO Systems, Sourcing & Implementation
Role Overview
- Under the supervision of the PO, Systems, Sourcing & Implementation, the incumbent will assist in the acquisition of information systems technology (hardware and software) in line with the needs and approved standards of the organization under the supervision of the PO Systems Sourcing & Implementation.
Role and Responsibilities
- Support the tasks of defining user requirements, systems design and implementation,
- Provide information for the development of comprehensive project plans in accordance with international standards; showing tasks, resources, dependencies and status throughout the life of the project, revising as appropriate to meet changing needs and requirements
- Communicate observed changes in technology to the line supervisor in good time,
- Work with users and service providers to ensure specify requirements are met.
- In all phases of the project life cycle –
- Create and maintain comprehensive project plans in accordance with international standards; showing tasks, resources, dependencies and status throughout the life of the project, revising as appropriate to meet changing needs and requirements
- Communicate changes in technology to key stakeholders including executive staff in good time and give guidelines for adoption
- Identify changing technology issues and risks and develop risk mitigation plan to address
- Ensure adherence to established service wide PMO processes, including governance processes.
- Perform any other task required in the discharge of duties
Academic Qualifications and Experience
- Brevet de Technicien Superior (BTS) / Ordinary National Diploma (OND) or equivalent certificate in Information Technology, Computer Science or related field is required from a recognized University.
- Five (5) years’ progressive experience in Information Technology, Computer Science or related field is required in a similar institution.
- Experience working with interactive systems and applied knowledge of the organization’s information infrastructure and IT strategy as it relates to user area(s);
- Applied knowledge of general office automation software and local area networks;
- Knowledge of maintenance of assigned systems and development of innovative approaches to resolve a wide range of issues/problem;
- Microsoft Certified System Engineer certification (MCSE) and Cisco Certified Network Professional (CCNP) certification is desirable;
- Proven and documented IT knowledge including knowledge of the latest IT techniques, advancements, trends, best practices and solutions including applications, analytics, governance, systems and business process integration;
- Analytical skills for solving complex problems through using technology, governance, management and leadership methods to meet customer objectives and expectations;
- Working experience in delivering IT projects or IT solution development;
- Strong facilitation, consultation and convening skills and experience. Training experience is a plus.
Age Limit:
- Be below 50 years old. This provision does not apply to internal candidates.
ECOWAS Key Competencies:
- Ability to assume a credible presence when explaining rules, standards and expectations (e.g. deadlines) to ensure compliance and work expectations are met;
- Ability to motivate self and / or others to engage in discussions that will result in recommendations to improve processes, templates or other work tools;
- Ability to engage in positive approaches to team work, participate actively in discussions and the achievement of team goals;
- Ability to take responsibility for own career and performance with the occasional guidance from the supervisor / mentor;
- Ability to build capacity of self and others by sharing knowledge, tools, expertise and experience with others to remain proficient and well informed in the execution of assigned role.
- Interpersonal, listening and multitasking skills with a good understanding of client service responsibilities and role in representing ECOWAS values in all interactions;
- Ability to take initiative to resolve routine problems associated with assigned tasks using good judgment in involving colleagues or superiors as required;
- Ability to work as part of a team to resolve concerns, problems and improve services;
- Ability to manage own time effectively and organize own work area in a manner that will meet performance expectations related to assigned client services;
- Ability to direct people to the appropriate source for further information and ask for help when overwhelmed with client demands.
- Ability to apply culturally-relevant and appropriate approaches with people from diverse cultural backgrounds;
- Good diversity management skills to interact with individuals in a manner that is culturally appropriate and in accordance with ECOWAS rules/policies;
- Ability to recognize preconceived notions and stereotypical views of certain groups and individuals and to successfully adopt inclusive and culturally appropriate behaviors;
- Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work;
- Knowledge of diversity management as it relates to daily work expectations and assigned tasks.
- Knowledge of the ECOWAS mandate and operational goals of relevance to assigned responsibilities;
- Ability to keep up-to-date with Departmental activities, schedules and goals of pertinence to own work team, functional area;
- Knowledge of ECOWAS procedures relevant to assigned work and the ability to apply sound judgment in their application;
- Demonstrated strong interest and commitment to ECOWAS values and activities in daily assumption of duties.
- Excellent ability to maintain, process and provide accurate information as part of assigned tasks;
- Ability to organize files and information for easy retrieval and record keeping;
- Ability to spot mistakes, act promptly to correct them and learn from experiences;
- Knowledge and ability to challenge and question fundamental assumptions regarding accepted ways of doing things in the spirit of improvement
- Ability to use current technology to communicate effectively e.g. office software programs, including spreadsheets, word processing and graphic presentation software; ability to type and format presentations, reports, manuals, newsletters, website content and proficiency in information communication technologies (ICT);
- Well-developed information sharing skills using technology and in accordance in established processes and practices;
- Advanced verbal assertiveness and communication skills with a demonstrated ability to acknowledge and understand the validity of others’ viewpoints and to respond in a constructive manner;
- Proficiency in information communication technologies (ICT);
- Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese). Working knowledge of an additional one will be an added advantage.
- Ability to allocate time for specific task in a manner that will meet deadlines and quality / quantity expectations
- good organizational skills with an excellent ability to break down work into smaller parts and focusing on the most important steps first;
- With appropriate guidance, ability to contribute to maintaining organizational performance standards throughout implementation of new processes, practices and plans adopted by the Department and of relevance to assigned tasks;
- Ability to monitor progress and to consider new goals in the context of assigned responsibilities;
- Ability to follow through with commitments made to others.
Annual Salary
UA20,166.30,USD 31,818.39 (G4)
UA25,527.53, USD40,277.34 (G5)
UA30,178.98, USD47,616.39 (G6)
How to Apply
Interested and qualified candidates should download the Application Form below, fill it out correctly; attach a Curriculum Vitae (CV) and a Motivation Letter and send to: B7itassistsystem@ecowas.int using the “Job Title” as the subject of the email.
Click here to download Application Form (Ms Word)
Deadline: 24th April, 2020.
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