At ExchangeIndeed, we are the most reliable, fastest and cheapest e-currency exchanger since 2009 (buy/sell perfectmoney, webmoney, Egopay, bitcoin, okaypay, payza in nigeria).
We are a perfect money exchanger of repute and we pride ourselves to instantly fund perfect money account for both small and large orders efficiently.
We are recruiting to fill the position below:
Job Title: Customer Care Officer
Location: Lagos
Duties
- Dealing with customer inquiries by telephone, email, letter
- Ensuring that a customers problem is brought to a satisfactory conclusion.
- Involved in developing a customer service policy.
- Collecting and analyzing data to monitor the level of customer service.
- Making sure that all Health and Safety procedures are adhered to.
- Completing all administrative tasks and updating records.
- Occasionally having to work in the company call centre.
- Ensuring all telephone calls are answered within a 15 second time frame.
- Using Word & Excel to write reports and create invoices.
- Maximizing every sales inquiry.
- Working as part of a team in a busy and dynamic contact center.
- Responsible for responding effectively to the diverse needs of each customer.
Responsibilities
- Providing support,help and advice to customers who use the companies products or services, answering questions, writing uporders
- Answering all email enquiries within 15 minute.
Deadline: 8th July, 2020.
How to Apply
Interested and qualified candidates should send their CV to: info@exchangeindeed.com using the Job Title as the subject of the email.
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