Job Openings at Akin-kunbi Nigeria Limited

Job Title: Sales Support Specialist

Location: Lagos

Job Description

• We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers.
• Responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team as well as recording sales data.
• Ideal candidates should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills.

Responsibilities

• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Scheduling customer meetings and conferences.
• Reporting any unusual activity to your supervisors.

Requirements

• A Higher National Diploma or equivalent
• A Bachelor’s or Associate’s degree in Marketing, Business, or a related field will be advantageous.
• Experience in administration and high-volume office work will be advantageous.
• Strong analytical, organizational, and time management skills.
• Excellent team working, motivational, interpersonal, communication, and customer service skills.
• The ability to multitask and quickly switch your focus.
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.

Job Title: Volunteer Coordinator

Location: Lagos

Job Description

• We are looking for a detail-oriented and focused Volunteer Coordinator to be responsible for our database of volunteers and volunteer opportunities.
• Responsibilities include recruiting and training new volunteers, keeping a database of volunteer information and skills, matching volunteers to opportunities that suit their skills, keeping volunteers informed, and conveying the organization’s purpose to the public.
• Ideal candidates should be meticulous about keeping records and passionate about volunteer work
• You should uphold the values of our organization while ensuring the comfort of our volunteers in their positions.

Responsibilities

• Recruiting, training, and supervising new volunteers.
• Collecting volunteer information, availability, and skills, and maintaining an up-to-date database.
• Using marketing tools such as outreach programs, e-mails, and volunteer databases.
• Keeping new and existing volunteers informed about the organization and volunteer opportunities.
• Matching volunteers to opportunities that suit their skill sets, and ensuring they understand their responsibilities and receive the proper training.
• Organizing training and leading on-the-job training.
• Keeping schedules and records of volunteers’ work.
• Preparing codes of conduct and operating procedures to uphold the organization’s values.
• Ensuring the organization’s purpose is coveyed to the public.

Requirements

• A Bachelor’s Degree in Business Management, Human Resources or a related field
• Experience in volunteering and recruitment
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organization and team building skills.

Job Title: Team Leader

Location: Lagos

Job Description

• We are looking for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales.
• You will be responsible for providing guidance, instruction, training and leadership skills to inspire the team to perform at their optimum.
• You should create a cohesive team that works efficiently together to maximize the sales team’s potential.
• Ideal candidates should have a track record of team motivation and positive sales results. Ultimately, a top-notch Team Leader should display excellent interpersonal skills to build quality relationships with the team and with customers, be goal-driven, and manage the day-to-day activities of the team efficiently.

Responsibilities

• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.

Requirements

• Higher National Diploma minimum qualification.
• Minimum of 2 years of experience.
• One-the-job training
• Excellent communication skills.
• Confidence and skilful negotiating skills.
• Computer literate.
• Strong organizational skills to give the team direction.

Job Title: Marketing Consultant

Location: Lagos

Job Description

• We are looking for a skilled and knowledgeable marketing consultant who is both creative and analytical, and who is proficient in all areas of marketing, from copywriting to social media marketing.
• You are expected to define marketing strategies, identify the most appropriate message, and execute these strategies. Your responsibilities include monitoring outcomes, identifying new markets, and positioning services and products effectively.
• Ideal candidates for this role should have skills in marketing, business, communications and behavioural psychology, and years of experience working in marketing or advertising.
• Ideal candidates will be up-to-date with trends in social media marketing, online marketing, and direct response marketing.
• They will also have experience using search optimization techniques and platforms.

Responsibilities

• Identifying and crafting main media messages.
• Developing strategies and goals.
• Executing strategic tasks and monitoring outcomes.
• Preparing reports and marketing presentations.
• Producing necessary marketing materials.
• Assisting in ongoing marketing campaigns.
• Developing and implementing internal brand management strategies.

Requirements

• 5 years’ experience in a senior marketing position.
• Bachelor’s degree in Marketing or Business.
• Master’s degree in Business Administration highly beneficial.