Outlet Manager (Female) in a Large Luxury Skincare Company (Abuja and Lagos)

We are a Nigeria’s largest luxury skincare, cosmetic, fragrance, and well-being retail company. Founded on the vision to provide luxury at its best, Also, provides an exceptional sophisticated shopping experience with exclusive offers.

Job Title: Outlet Manager (Female)

Locations: Abuja (FCT), Lagos

Job Objective

• Overall store management, supervision, and policy implementation including, Sales and inventory management, Employee on the job training, and development, Financial management, Customer service leadership.
• Grow sales through the implementation of marketing and merchandising systems Responsible for the store’s or outlet’s revenue quota.

Job Requirements
We are looking for a candidate who fulfill these requirements:

• 3-4+ years of retail store experience.
• Experience as store or outlet manager related retail environment and / or Luxury boutique or fashion related industry experience with a client book is strongly preferred.
• Experience with retail point of sale system very necessary
• Accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks / projects.
• Ability to work a full-time flexible schedule including some early morning and weekend shifts to work overtime as needed and to respond to urgent issues at the store when they arise

Duties & Responsibilities Management

• Lead others and work effectively with store team Supervise, assign and direct activities of the store.
• Also, to effectively communicate information to store team and supervisors in an open and timely manner
• Support Store team with actions plans for operational and service improvement

Customer Service:

• Assist customers with their questions, problems and complaints
• Promote the company’s customer service culture (greet, offer help, and thank)
• Provide colleagues personalized customer service feedback and coaching
• Handle all customer relations issues in accordance with company policy
• Promote a positive shopping experience for all customers
• Maintain customer privacy by not sharing customer data without authorization.

Merchandising / Presentation:

• Stock shelves, Manage re-order levels & restocking from HQ for the store
• Conduct merchandising activities in line with approved brand guidelines
• Account for promotional and sales support materials
• Organize and execute the display and maintenance of off-shelf merchandise.

Remuneration

• Perks
• HMO, Pension, Leave allowance

Deadline: 31st November, 2020.

How to Apply
Interested and qualified candidates should forward their CV to: jobs@lingtonandbernie.com using the “Job title” as subject of the email.