Customer Service Agent at Buylesser Online Marketplace

Buylesser online markeplace in Nigeria. Where you can shop fashion, electronics, home and garden and other products.

We are recruiting to fill the position below:

Job Title: Customer Service Agent

Location: Lekki, Lagos (Remote)
Employment Type: Full-time

Job Description

Professionally and courteously handle inbound customer service and outbound calls in compliance with client policies and directives.

Duties And Responsibilities

Professionally process outbound sales and/or customer service calls
Respond to customer questions
Resolve customer issues. Pray with those in need
Offer up-sells and cross-sells to callers
Record and verify accurate information on all calls
Adhere to work schedule provided
Positively and respectfully communicate with customers
Maintain high level of punctuality
Maintain consistent, reliable attendance standards
Maintain company and client confidentiality
Meet established sales/fundraising goals on outbound projects
Multi-task by adjusting from one type of call to another without loss of efficiency, composure, or knowledge

Qualifications

Applicant must posses a university degree and not more than 24years of age
Possess basic computer skills
Must successfully complete company training
Meet background and credit check requirements if applicable
Must be willing to learn and improve in all skill areas
Must have reliable transportation
Customer service experience preferably in a telemarketing/customer service environment
Flexible work schedule; must be able to work on Sunday
Clear, professional, and positive verbal communication
Possess the ability to work independently

Sales And Service Skills:

Salary
NGN100,000 – 120,000 / Month.

Deadline: 30th October, 2020.

How to Apply
Interested and qualified candidates should send their CV to: career@buylesser.com using the Job Title as subject of the email.

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