A reputable Microcredit company is recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Service Officer
Location: Gusau, Zamfara
Employment Type: Full-time
Requirements
- 1 Year or more experience as a Customer Service Officer at any institution (preferrably microcredit).
- ONLY current resident Zamfare state will be considered.
- Fluency in Hausa will be a plus.
- Must be proficient in Microsoft Applications (Excel, Word, etc.)
- HND, NCE, OND, BSc qualification.
Job Title: Direct Sales Agent
Location: Gusau, Zamfara
Employment Type: Full-time
Job Description
- The primary focus of this position is to generate revenue, drive channel penetration and improve brand visibility for the Company.
- Sourcing for possible clients.
- Manage the sales of products in a professional manner.
- Create awareness for the company’s products.
- Administer and ensure compliance to all sale objectives.
- Monitor all customer queries and ensure timely response to all issues.
- Coordinate with customers and provide various company plans and services and detail quote for all required information
- Document and maintain all records of sales activities and provide updates as per requirement.
- Ensure optimal utilization of all sales tools and resources
- Achieving the assigned target in terms of sales and revenue.
- Strictly follow compliance policy and ensure all company and business unit policies, procedures and processes are followed.
- Participate in all meetings and trainings as required
- Carry out other deliverables as assigned by Team lead.
Job Requirements
- Minimum of OND in related discipline
- Proven experience as sales agent, business development or similar role.
- Proficient in Microsoft Office suite.
- Sound Analytical skills
- Able to work with a team
- Commitment to process improvement.
- Great interpersonal skills
- Strong communication skills, both verbal and written.
Skills Required:
- Interpersonal skills
- Good oral and written communication skills
- Numeracy and analytical ability
- Creativity and imagination
- Influencing and negotiation skills
- Team work
- Business and commercial acumen
- Persuasion skills
- Driven and ambitious
31st October, 2020.
Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: expresstrustandservices@gmail.com using the Job Title as the subject of the mail.
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