PFI Capital is an Investment Advisory and Asset Management company licensed by the Securities and Exchange Commission as Corporate Investment Advisers and Portfolio/Fund Managers.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lekki Peninsula, Lagos
About the job
- The ideal candidate loves talking to people and proactively solving issues.
Responsibilities
- Communicate with customers via all channels
- Respond promptly to customers’ enquiries
- Perform customer verification
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer’s needs
- Maintain customer database
- Compile reports on overall customer satisfaction.
Qualifications
- At least 1 – 2 years’ of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work.
Deadline: 4th December, 2020.
Method of Application
Interested and qualified candidates should send their CV to: hr@pfi-ltd.com using the “Job Title” as the subject of the email.
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