Key Account Manager in an IT Firm

Willers Solutions Limited – Our client, an IT firm is recruiting to fill the position below:

Job Title: Key Account Manager

Location: Lagos Island, Lagos
Employment Type: Full-time

Job Responsibilities

• Generating sales for a portfolio of accounts
• Identifying new sales opportunities within existing accounts to maintain a client-account manager relationship by up-selling and cross-selling
• Attending client’s meetings
• Preparation of Proposal, bids and quotes
• Actively participating in all sales meetings along with attendance of Tech shows as required
• Ensure excellent customer satisfaction working with customers
• Providing appropriate feedback from customers and ensuring resolution of issues (if any).
• Maintaining and updating customer contact records
• Managing and resolving conflicts with clients
• Interacting and coordinating with the sales team and other staff members in other departments working on the same account
• Identifying clients’ budgets
• Meeting targets and deadlines for accounts
• Planning and prioritizing personal sales activities and customer/prospect contact towards achieving agreed business aims, including costs and sales – especially managing personal time and productivity.
• Planning and managing personal business according to an agreed market development strategy.
• Managing product/service mix, pricing and margins according to agreed aims.
• Maintaining and growing existing client base
• Conducting customer account analysis
• Maintaining, building and servicing relationship on a regular basis
• Responsible for developing relationships with assigned customer base.

Requirements

• Bachelor’s degree in Marketing or any other related field
• Minimum 5 years of professional working experience.
• Relevant experience in an IT FIRM is preferred.
• Must have demonstrated ability to create sales/relationship opportunities with clients, prospects and consultants in assigned market segments.
• Must have excellent sales skills and in-depth product knowledge.
• Strong communication skills required, as well as ability to work well with a variety of people at all levels of the organization.
• Demonstrated ability to close business.
• Strong presentation skills.

Deadline: 10th January, 2021.

Method of Application
Interested and qualified candidates should send their CV to: omolara.kazeem@willerssolutions.com using “Key Account Manager” as the subject of the mail.