IT Support Staff in a Reputable Manufacturing Company

A reputable manufacturing Company located in Ikeja, Lagos State is recruiting suitably qualified candidates to fill the position below:

Job Title: IT Support Staff

Location: Ikeja, Lagos

Job Description

• Install and configure computer systems, printers, telephones
• Monitor and maintain computer systems and networks
• Set up new users in Microsoft Windows Active Directory and LDAP
• Set up new user mail accounts
• Configure user rights for various applications
• Troubleshoot system and network problems and diagnose and solve hardware/software faults
• Replace parts as required
• Provide support including procedural, documentation
• Follow diagrams and written instructions to repair a fault or set up a system
• Run network applicaons to support systems and users
• Support new applications
• Act as the initial point of contact for all computer and system related concerns from clients or other employees
• Organize and file documentation pertaining to warranties and instructional guides for computer hardware
• Maintain a working log detailing all required system updates, as well as the date of completion
• Resolve technical issues related to network interruptions
• Actively update, maintain and monitor all aspects of computer networks.

Requirements

• A Bachelor’s degree in Computer Science or related technology field is preferred
• Industry-specific certification in relevant fields may be required
• Accept constructive criticism and customer feed back regarding their experience with software or IT services
• Comfortable working in and assisting others through help desk software, such as TeamViewer, Any desk in addition to other remote access desktop programs
• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
• 3-5 years of relevant experience in a customer focused position invoMng technical knowledge in customer system and network support
• Excellent verbal and written communication skills
• Extensive experience working with different operating systems including Windows and Mac OS
• Good understanding of Routers, Switches Active Directory, DNS, Domain and Network Architecture,
• Sound knowledge of system security
• Knowledge of Microsoft GP (a plus).

Deadline: 25th February, 2021.

Method of Application
Interested and qualified candidates should send their CV to: bestrecruits01@gmail.com using “IT Support Staff ” as the subject of the email.

Note: Only qualified candidates should send their applications.