Job recruitment at Growth in Value Alliance (GV Alliance) Partners

Job Title: Sales Support & Document Management Specialist

Location: Lagos
Employment Type: Full-time

Job Description

• Our client is looking to hire a document management specialist who would be responsible for the control, security, accessibility, and timeliness of organizational documents such as policies, procedures, guidelines, forms, templates.

Essential Duties and Responsibilities

• Develop the document management plan and update it, as needed.
• Manage organizational documentation through the document life cycle.
• Maintain organizational documents and the document management system.
• Identify and investigate the need for documents of various types.
• Ensure that organizational documents go through a documented and approved review-and-approval process before being stored.
• Ensure that internal controls are in place and are functional.
• Ensure the security, accessibility, and proper distribution of organizational documents.
• Help develop and enforce documentation design, review, and storage guidelines.
• With the IT security manager, assign/approve user privileges.
• Plan and conduct meetings and presentations related to document management.
• Filling and archiving of sales reports from sales staff.
• Track and review sales performance of sales staff.

Qualifications

• Bachelor’s degree with a minimum of 5 to 10 years’ experience in the above job role.
• Master’s degree is desirable.
• Excellent Interpersonal and relationship building skills; ability to connect with customers, clients, and co-workers.
• Strong personal drive and commitment to achievement.
• Possess superior quantitative and analytical skills
• Ability to work independently with minimal to no supervision
• Demonstrate good sound judgment
• Effective Oral/Written Communication, Adaptability, Initiative, and Customer Service skills.
• Must have extensive document management experience from a law firm, banking institution as an operations person or in any after sales environment where documentation is essential.

Job Title: Oracle Database Administrator

Location: Lagos
Employment Type: Full-time

Job Description

• The successful candidate will be responsible for the design, development, implementation and repair of the organization’s database.
• In addition, he/she will be responsible for supporting the Oracle databases and ensuring their performance, availability and security.

Job Functions

• Ensure secure services with minimum downtime by proactively monitoring the databases.
• Control privileges and permissions to database users.
• Perform Oracle installations and monitor, tune and provide capacity planning for future expansion requirements.
• Provide regular trend analysis to the service management team, assisting in the optimal resource management / allocation function of the team.
• Effectively escalate identified problems to the Oracle development team and other related third-party concerned.
• Support the IT implementation team to ensure high availability of the databases.
• Monitor database performance as well as carry out database backup and recovery.
• Responsible for implementation and release of database changes as provided by the development team.

Qualifications
Educational Qualifications:

• Minimum of a good Bachelor’s degree in: Computer Science / Electronic Engineering / other Technology – related field, Oracle certification (OCA, OCP ) required.

Experience:

• Minimum of 5 years of progressive work experience as an Oracle database administrator; Experience of managing multiple RDBMS on large systems is a definite advantage.

Requirements:

• Practical experience in monitoring and tuning databases to provide high availability
• Practical experience of other databases – e.g. SQL Server
• Practical experience in managing MS SQL database security
• A good understanding of key customer business challenges and strategies, with specific experience in Telecommunications Service Provider environments
• Strong technical and project management skills, must be resourceful and able to work as part of a team
• Possess strong written and verbal communication skills, proven presentation skills.

Competencies:

• Very good analytical and conceptualization skills
• Strong organizational skills
• Ability to pay close attention to details
• A good understanding of the telecommunications industry
• Committed to continuous learning and development on the job.

Job Title: Project Manager

Location: Lagos
Employment Type: Full-time

Job Description
An exciting opportunity exists for a dynamic and talented IT Project Manager to join a dynamic project team. The resource shall be responsible for:

• Overseeing and managing the Project Based Services engagements.
• Candidate must be able to proactively work to set customer expectation to assure a smooth project including project timeline, client requirements, and critical dependencies.
• Candidate must possess strong financial skills with strong attention to detail.

Position Summary & Key Areas of Responsibilities

• Required to oversee projects. This role originates in the Plan Phase and extend through the Deployment Phase of the Project Management Governance Process; Oversight of Project from Concept Phase through Deployment via other Project Managers
• Decompose projects into time-phased elements and prioritize key deliverables; Assumes full accountability for overall success of a project through deployment.
• Define project goals and objectives; Identify customer requirements; Identify resource requirements; Develop project budget; Track incurred and projected expenses against program plan and report to management.
• Prioritize resource allocation; Assist with resource negotiation; Manage cost/schedule/resource variances.
• Produce project documentation; Establish/maintain project information system; Monitor and control project.
• Develop and be accountable for the overall project plan; Ensure resources are committed and engaged for all project phases
• Primary function of role is translating customer IT services requirements into customer solutions/contracts that secure customer loyalty, drive acceptable profit margins and are delivered with fidelity
• Role requires strong project management skills and leadership in a dynamic and deadline driven environment
• Required to qualify and develop a solution that is mutually acceptable to the client and the company
• Liaise closely with pricing analysts to ensure operational commitments are translated accurately into cost assumptions
• Provide sales team with technical and service presales support; Prepare and deliver services presentations to current and prospective customers.
• Negotiates directly with customers and contractors.
• Certifications and proficiency in Technology and Telecom fields of knowledge. Cisco wireless certifications are an asset.
• Ensures the program meet established time, cost, technical and customer objectives.

Qualifications

• 7+ years of related experience in customer-facing, technology deployment and support environment
• 5+ years in Project Management and strong experience in working with a Financial Management & Institution
• Bachelor’s degree in any field (Minimum 2:2)
• Ability to work under tight timelines in a demanding environment
• Excellent verbal and written communication skills
• Excellent presentation skills
• Strong leadership skills
• Ability to work closely with the Business Leaders, IT Partners, and peers for the project, the customer and the development/implementation team within a Project Team environment – both internal to NCR and external with the customer.
• Interface with multiple business functions and organizations, as well as multiple specialists, in defining, producing and managing plans for successful project delivery.
• Ability to lead/coordinate a cross-functional team, ensuring that projects meet defined scope, time, cost and quality constraints.
• Ability to deal with organizational influences, ambiguity and continuous change.

Job Title: Flexcube Administrator

Location: Lagos
Employment Type: Full-time

Job Objective

• This role is responsible for developing core banking requirements for use in an Oracle FLEXCUBE environment.
• The primary responsibility is to understand business needs and convert them to written IT requirements for development, testing, and implementation.

Job Function

• Demonstrate an understanding of banking environment to bridge business requirements and IT solutions.
• Know capabilities and functionalities of an Oracle FLEXCUBE solution
• Extract detailed, pertinent, and relevant information from business users, and know when the complete financial requirements have been gathered.
• Identify data requirements to support desired functional requirements. Provide high level design for integrating and utilizing data.
• Create Test Scripts for use in system and UAT testing
• Understand dependencies between requirements and determine if they impact the sequence of development and implementation.

Important to have:

• Have experience and knowledge in commercial lending or commercial loans in banks. understanding the functions such as guarantee, commitment, credit approval, and syndication loan are very important.
• Understand regulatory reporting in banks
• Know FlexCube UBS

Qualifications
Educational Qualification:

• First degree or Masters in Computer Science or Engineering field.
• 5 years experience in working with a Banking Organisation.

Role Requirements:

• 5+ years in the banking industry with good understanding of banking business practices
• Implementation of, or extensive use of, Oracle FLEXCUBE application
• Ability to design integration of financial data from multiple data sources
• 10+ years of extensive experience as a business analyst with focus on process improvement, data quality, and systems life cycle methodologies
• Requirements development and requirements traceability techniques; design of test cases
• Excellent communication skills; polished customer service and organizational skills; technical aptitude with a demonstrated appreciation for customer and client.

Experience:

• At least 5-8 years experience in working with flexcube application.

Job Title: ITIL Service Manager

Location: Lagos
Employment Type: Full-time

Responsibilities
Our client requires a dynamic ITIL Service Manager who will undertake the following responsibilities:

• Innovative approaches to the analysis of information and generation of useful information from it.
• The Service Management Manager will also be a critical resource in the duty roster, not only to help identify and implement improvements in the Incident Response process, but act as a duty manager and on-call at times based on a defined schedule to support service disruptions and degradation.
• As the Service Management Manager, the individual will be responsible for ensuring the current ITIL processes are properly implemented by working with existing process owners to provide guidance and insight into process expectations and provide constructive and actionable feedback.
• Identify improvement areas in the project delivery cycle and implement lessons learnt following project closure
• Ensure adherence to and alignment with change management process
• Conduct post-implementation reviews for all products and services, maintaining an updated tracker for all identified issues while ensuring prompt resolution within agreed SLAs
• Evaluate, prioritize multiple clients’ needs internal and external of the business.
• Keep abreast of business process changes and communicate these to all stakeholders
• Uses and applies service management and ITIL principles, theories, and concepts to manage and provide solutions to more complex and multi-dimensional problems.
• Well-versed with working with outsourced service desk and application support teams to leverage and develop processes to continuously identify opportunities to drive processes to L1 and L2 support activities
• Ability to manage and coordinate day-to-day service management operations and work closely with various stakeholders to ensure issues are addressed in timely fashion & in accordance to user expectations

Job Requirements

• First degree in any relevant degree
• Practitioner Certificate in ITIL – IT Service Transition or equivalent certification (MUST)
• Banking Service Management Experience (Must)
• Minimum of 3 years’ experience in area of specialization with experience working with people
• Experience in a medium organization
• Experience IT Service Support and Delivery Experience
• Experience in governance of enterprise information systems
• Project management Experience
• Experience working with a range of service
• Provides Understanding of service delivery and service support environments