Customer Service Representative at Ideal Firm Consult

Ideal Firm Consult – We are a human resource outfit, recruiting on behalf of hiring companies.

We are recruiting to fill the position below:

Job Title: Customer Service Representative
Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• Looking for a customer service representative who is going to attract potential customer by answering product and services questions and fulfilling customer need to ensure customer satisfaction

Requirements

• Candidates should possess HND, NCE or OND with 0-3 years work experience
• Ability to read customers
• Time management skills
• Proven experience as a customer service representative or any relevant position
• Ability to use positive language

Responsibilities

• Manage large amount of incoming calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Identify and assess customer needs to achieve satisfaction
• Helps in answering complaints and questions

How to Apply
Interested and qualified candidates should send their CV to: info@idealfirmconsult.com.ng using the “Job title” as subject of the email

Application Deadline  30th June, 2021.