Transfer Technology – We are registered Charity Organisation, based in Ikeja Lagos, with interest in Web Technology and Digital Services, as well as human capacity development for job creation. As a result of business expansion, the following positions are available for suitable qualified candidates in
our Lagos office.
Job Title: Front Desk/Telemarketer
Location: Lagos
JOB RESPONSIBILITIES
- Your main responsibility shall be to
- Take telephone and email enquiries on behalf of the company
- Generate sale lead from enquiries and convert same tsales
- Liaise and build relationships with prospects, with a view to converting them to customers
- Manage the affairs of the front office, direct incoming calls and persons to appropriate department
- Liaison with clients on updates of progress on Service Requests and Incidents reports ensuring they are kept up tdate.
- Dissemination of information regarding service delivery, date of commencement of classes, monies due for payment, etc.
JOB SPECIFICATIONS
- Academic and Professional: A University degree in ANY discipline.
- 1 – 2 years experience in IT service provisioning with emphasis on customer liaison.
- Experience: Customer Relations, Technical, Human Relations (Any other Human Related) in IT, Telecoms or Training company
COMPETENCE
- Customer Relationship Management techniques.
- Service Level Management.
- Good Business Communication Skills.
- Good knowledge of I.T & Telecom Industry.
- Proficient use of computer and related applications
- Excellent telephony skills with the ability tlisten, question and explain.
- Basic Telecommunication concepts, principles and systems.
- Best Practices in Customer Care/Customer Relationship Management.
Job Title: Web Developer/Programmer
Location: Lagos
JOB RESPONSIBILITIES
- Provide technical support for our current websites, web services, and our expanding online businesses
- Support both staff and customers needs on our website
- Implement management high level requirements in codes and programs
- Responsible for resolving all hosting related issues tensure 100% uptime
- Ensure the website loads as fast as possible and meet global best practice
JOB SPECIFICATIONS
- Qualification: BSc in Computer Science or a related discipline. Relevant Certification will be an advantage.
Experience:
- Minimum 2 yrs in similar capacity
COMPETENCE
- You must be able tshow practical examples of your previous works and/or demonstrate that you required experience for this position.
Job Title: Digital Marketing Trainer
Location: Lagos
Department: Training
JOB RESPONSIBILITIES
- You will design and prepare the curriculum for out Digital Marketing course
- You will deliver our Digital Marketing training
- You will be responsible for ensuring high level of student retainership, as a index of your competency and performance
- Good Business Communication Skills.
- Good knowledge of I.T.
- Proficient use of computer and related applications
- Excellent telephony skills with the ability tlisten, question and explain.
- Troubleshooting skills.
- Basic Telecommunication concepts, principles and systems.
- Good understanding of the company’s operations
JOB SPECIFICATIONS
- Academic and Professional: A University degree in a relevant discipline.
- 1 – 2 years experience in IT service provisioning with emphasis on training.
Note: Only shortlisted candidates will be contacted and subsequently invited for Interview.
How to Apply
Interested and qualified candidates should send their CVs to info@ttcmobileworld.com.
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