Latest Job Vacancies in an Insurance Industry

We are a business support services firm with offerings in Human Resource Management, Expatriate and Allied Services, and Estate Management.

Job Title: Claims Officer 
Location: Lagos 
Job Description
Key Focus

• Individually accountable to provide immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. A Senior Administrator is fully multi-skilled across products and processes, and has extensive relevant experience.

Description 

• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an Indirect service to customers and intermediates.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to coordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• May act as mentor to less experienced Administrators.
• Fully multi-skilled across products and processes.
• Has extensive, relevant experience.
• Often acts as a resource for less experienced staff.

Key Result Areas
Personal Effectiveness: 

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results
• Accepts and lives the company values.

Coaching: 
May act as mentor to less experienced administrators.
Documentation Processing:

• Follows standardised processes and provides administrative support in line with normal business functioning.
• Provides an indirect service to customers and intermediaries.
• Responds to immediate administrative requirements within procedure.
• Delivers on daily production standards.
• Uses standard administrative techniques to coordinate own work.

Qualitay Assurance: 

• Performs quality checks on own work.
• Adheres to service and quality standards

Qualifications
Qualifications and Experience 

• Relevant tertiary qualification / first degree or its equivalent.
• 5 years of working experience.
• Good Analytical skills, technical/insurance product knowledge

Skills

• Excellent Communication skills

Job Title: Marketing Manager 
Location: Lagos 
Job Description
Key Focus

• This role is accountable for regional marketing service delivery through the implementation of a customised regional marketing strategy. The incumbent is individually accountable for achieving results via the efforts of others over periods of up to a year.

Description: 

• Implements customised marketing strategy.
• Implements client-base management and leads strategy.
• Drives the successful marketing roll-out of new products or enhancements in regions.
• Implements processes to ensure brand integrity in areas.
• Provides region and areas with researched market intelligence to help inform sales planning process.

Key Result Areas
Brand Management: 

• Implements processes to ensure brand integrity in area.
• Marketing Service Delivery:
• Implements customised marketing strategy through efforts of others over periods of up to a year
• Drives the successful marketing roll-out of new products or enhancements in the regions.
• Provides region and areas with researched market intelligence to help inform the sales planning process.

Leads Management:
Implements client-base management and leads strategy. 
Team Effectiveness: 

• Individually accountable for staff time, tasks and output quality, over periods of up to a year.
• Balances own priorities with directing and motivating others.
• Plans and assigns work over periods of 3 months to a year.
• Guides and directs staff to achieve operational excellence standards.
• Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer / client service delivery.

Qualifications
Qualifications and Experience 

• Relevant tertiary Marketing qualification. .
• Min. 12-15 years’ experience
• Insurance industry experience an advantage but not critical

Skills

• Excellent Communication & Presentation skills

How to Apply


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