We started operating in Africa in 2012 and since then have launched multiple successful companies, such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs, Jumia Car, Jumia Services.
Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.
We are currently looking for talented people to join our team in the position below and embark on an exciting journey in the core of business development:
Job Title: Process Improvement Specialist – Supply Chain
Location: Nigeria
Objective
- As a Process Improvement Specialist – Supply Chain, your objective is to identify and communicate metrics for measurement of continuous improvement along with monitoring and analyzing quantitative and qualitative results related to initiatives on a continual basis.
- Bachelor’s Degree or equivalent work experience plus a minimum of 2 – 5 years’ experience in lean manufacturing environment with experience leading or being a key contributor to a lean transformation initiative required.
- Must have experience using lean manufacturing tools (e.g., value stream mapping, Kaizen, Charters, 5S, Gemba walks, LMS, root cause problem solving) to identify and develop solutions that drive operational improvement.
- Highly motivated, customer-obsessed, flexible to deal with constantly changing demands to drive improvements on behalf of Jumia customers in a fast-paced production environment.
- Passionate about e-commerce and operations in Africa.
- Experience in the area of Logistics / Customer Service / Account management/SCM in online or offline retail formats / FMCG companies.
Responsibilities
- Setting best in class processes to ensure great customer and seller experience within best cost efficiency including full implementation and regular trainings
- Monitoring daily and weekly operations KPI and Ensure a continuous improvement of performance of our processes through Kaizen, Just-In-Time and Toyota 7 wastes methodologies
- Participate in technology development by giving constant feedback on requirement for Warehouse & logistics operations.
- Monitoring of 5S practices and Material handling
- Regular audit of data on JS processes
- Strong Project Management background with demonstrated success in Continuous Improvement and/or business Value Streams.
- Mitigate any likely risks in SCM Processes / Practices and Customer experience.
- Participate in implementing lean management practice across Jumia Services globally
Competencies Required
- Must be customer focused
- Must be process oriented
- Attention to details is a must
- Must have influencing skills
- Excellent time management is key
- Proven ability to manage crisis is important
- Structured analysis skills are key
How to Apply
Click here to apply
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