ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything – people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.
We are recruiting to fill the position below:
Job Title: OSP Supervisor
Location: Lagos
Employment Type: Full-time
Purpose of the Job (Brief)
- The Maintenance Quality Control Supervisor oversees maintenance of ipNX fiber optic & civil work activities on the outside plant network.
- The OSP Supervisor will be involved in the day- to- day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant.
- The role is expected to involve a significant element of on-site attendance.
Responsibilities
- Corporate Customers: Restore service failures within 3 hours of its occurrence- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.
- Field to base Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.
- Proactively drive MSPs to identify, plan and execute preventive maintenance action on the fiber network.
- Enforce active engagement of construction works (road and real estate) by MSPs to mitigate damage to ipNX fiber infrastructure.
- Audit and collate information for the fiber wire-line network. Prepare and submit the as-maintained documents after every network activity. Provide network data for processing change request approvals
- Ensure weekly support status reports are done and submitted timely for review.
- Submit as-is fiber break-fix report per ticket Submit monthly cabinet utilization report.
Educational Qualifications & Functional Skills
Academic:
- University Degree in Telecoms, Engineering or Applied Sciences.
Work Experience:
- At least 2 years in telecommunications industry, with experience in Fiber network deployment and outside plant maintenance.
- Specific Knowledge of Civil Works planning applications with Nigerian Local Authorities.
Functional Skills:
- Proven track records of maintenance and management of metro and/or long distance fiber optic infrastructure.
- Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fiber & civil work maintenance.
- FTTx and/or P2P fiber deployment and maintenance experience are distinct advantages i.e. fiber termination using fusion splice machines, testing & analyzing fiber links with OTDR and Light Source/Power Meters (LSPM), identifying fiber cores with VFLs.
- Capable of understanding fiber network architectures, designs & splice plans.
- An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration, in a consistent manner.
- Familiarity with the requirements of Health & Safety legislation in Nigeria. Experience in civil works supervision & quality control.
- Experience in processing ROW License with Local Authorities/State Regulatory Agencies.
- User experience for Microsoft Office Tools including a good working knowledge of Microsoft Project.
- User experience for Visio/AutoCAD/GIS tools is desired.
Other Requirements:
- Customer Focus
- Tech savvy
- Bias for Action
- Result Oriented
- Highly innovative
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
Deadline: 19th April, 2022.
How to Apply
Interested and qualified candidates should send their CV to: resumes@ipnxnigeria.net using the Job Title as the subject of the mail.
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