StreSERT Services Limited – Our client is a Turnkey Engineering Services organization; servicing mostly the Telecommunication and Oil & Gas organizations.
Job Title: Chief Operating Officer
Job Summary:
The Chief Operating Officer is responsible for managing all hands-on operational aspects of the company and assists the CEO in the aggressive and successful growth of the business. He /she plans, directs, and oversees the company’s operational policies, rules, initiatives, and goals. Execute long-term and short-term plans and directives by implementing judgement, vision, management, and leadership.
Job Responsibilities:
Design and implement business strategies, plans and procedures
Oversee daily operations of the company with the Head of Units
Participates in developing and implementing a strategic plan that supports the organization’s vision and goals; translates the strategic plan to staff to ensure support; and modifies the plan in response to changing internal and external factors.
Work with the CEO and other leadership team members in setting policies and determining strategies to meet or exceed revenue, profit, and cash flow commitments to the company.
Analyzes current and future trends and needs and accurately assesses functional responsibilities competitive strengths and vulnerabilities
Builds and maintains a departmental structure, operating standards and practices that are responsive and adaptable to evolving business needs.
Develops and implements a talent plan to ensure the right people are in the right place at the right time to meet the strategic needs of the organization.
Manages employee performance by establishing clear goals and expectations, tracking progress against the goals, ensuring timely feedback, and addressing performance problems and issues promptly.
Establishes, coordinates and administers as an integral part of management, an adequate structure for the delivery of effective and efficient administrative operations (e.g. finance, HR, Engineering)
Direct the functions of budgeting, accounting, reporting, financial counseling of leadership team to appraise operating results in terms of costs, budget, operating policies, trends and increased profit opportunities. Analyze revenue, profit and cash flow opportunities for the business and recommend actions.
Write and submit reports to the CEO in all matters of importance
Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes
Coordinates with human resources department to recruit skilled talent and keep the best employees
Provides a system for employee salaries and benefits, and makes sure employees feel valued
Promotes communication between colleagues for the benefit of information flow and to curb any problems that arise
Any other duty of related responsibilities.
Critical Success Factors:
Entrepreneurship
Ability to build a culture of people who take disciplined action and are willing to go to extremely lengths to fulfill their responsibilities.
Ability to see all of the forces, events, entities, and people that are affecting (or being affected by) the situation at hand, and establish a course of action.
A penchant for being proactive and a “sensible risk taker” with an intelligent point of view.
Mobilizer
Ability to design and deliver an agile organizational structure that enables the movement of people and resources quickly to capture new market opportunities.
Ability to marshal the internal (perhaps external) resources and people necessary to make an opportunity a reality.
Ability to anticipate and plan for changes to current organizational policies, practices, systems, etc. needed to move in new strategic directions and to ensure long-term business viability.
Required Skills, Knowledge, and Characteristics:
Legal Compliance, Logistics Knowledge, Industry Knowledge, Hands on, IT Knowledge, Problem Solving, Plan Implementation, Critical Thinking, Presentation Skills, Leadership, Time Management, Crisis Management, Risk Management, Budgeting and Sales Experience, Strategic Planning, Business Development Critical Thinking, Team Building, Client Management Skills.
Education & Experience
Bachelor’s Degree in Engineering/ Electro-mechanical or a related field required.
Masters Degree in Operational Management/ Project Management/ Business Management or a related field preferred.
14 – 15+ years progressive related experience preferably in the
Telecom/Fleet Mgt/aviation/defense sectors.
Salary
Salary range for the role is between N 16,800,000 – N 20,500,000 / annum
Job Title: Chief Technical Officer
Job Summary:
Oversee all technical aspects and technological resources of the organisation using an active and practical approach for the purpose of organisational growth. Establishes a technological vision for the organisation and leads the company’s technological development to attain the company’s strategic goals.
Job Responsibilities:
Establish the company’s technical vision and leads all aspects of the company’s technological development.
Directs the company’s technical strategic direction, development and future growth.
Develop framework, policies and procedures to guide the company’s technical operations and to enable the division to provide high quality services to customers and attain set goals and objectives.
Propose budget to provide effective services and control and monitor division’s expenditure, in accordance with approved budget and associated rules and procedures.
Monitor, analyse and stay abreast of the offerings and technologies of competitors to ensure that the organization maintains a competitive edge and operational excellence.
Maintain and develop industry knowledge including awareness of emerging companies, products and industry leaders.
Oversee the development of various Terms of References and Service Level Agreements between organization, service providers and consultants in line with approved framework.
Develop a technical service structure capable of sustaining longer term operational requirements including operational availability and quality demands.
Identify, evaluate and track the development needs and performance of staff within the division, providing opportunities for staff to build on the company’s investment in their training and improve productivity.
Coach and mentor the division’s team to ensure understanding of the objectives and goals of the division, awareness of all related job requirements, accountabilities and leverage human resources career development programs for staff.
Establish governance processes of direction and control to ensure that objectives are achieved.
Communicate the company’s technology strategy to investors, management, staff, partners, customers, and stakeholders.
Manage vendor relationships; establish quality assurance process in materials being used.
Conduct code reviews and specification conformance testing.
Integrate customer service and support with the software engineering process to support resolution of issues.
Any other duty of related responsibilities.
Required Skills, Knowledge, and Characteristics:
Advanced IT Knowledge, Critical Thinking, Interpersonal Skills, Motivator, Technological Analysis, Research, Business Analysis,
Computational Skills, Excellent Written and Oral Communication Skills, Public Speaking, Presentations, Team Building,
Industry Knowledge, IT Terminology, Computer Network Development and Maintenance, Client Management.
Key Functional Competencies:
Business Analysis
Business Performance Measurement & Management
Business Risk Management
Computer & Information Technology Appreciation
Planning & Budgeting
Project Planning & Control
Resource Efficiency
Service Level Agreement Management
Stakeholder Relations Management
Strategic Thinking
Telecomms/Data Business Savvy
Key Performance Indicators (e.g. Quality, Time, Cost, Value):
Opex versus budget
Capex versus budget
Return on Assets (ROA)
Internal Customer Satisfaction Survey
SLAs / Support with respect to Data/Telecomms providers
Performance contracts for all staff drawn in line with departmental Scorecard
Individual development plans for all staff
All staff evaluations completed to deadline
Education & Experience:
Bachelor’s Degree in Engineering/ Electro-mechanical or a related field required.
Masters Degree in Operational Management/ Project Management or a related field preferred.
12-15 years progressive related experience preferably in the Power/Teleco/Energy sector.
Salary
Salary range for the role is between N 16,800,000 – N 20,500,000 / annum
How to Apply
Qualified applicants’ should forward updated CVs to ‘mgtpositions@stresert.com’ using ‘HTD’ or ‘Executive Operations’ as subject of mail before the closing date. Wrongly titled applications will not be considered, please be guided.
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