Action Against Hunger Latest Job Vacancies October 15th 2016 (recruitment.ng@acf-international.org)

Action Against Hunger | ACF-International works to save lives by combating hunger and diseases that threaten the lives of vulnerable communities, through nutrition, food security, water and sanitation, health and advocacy.

We are recruiting to fill the position below:

Job Title: Information & Telecom (ITC) Officer

Location: Borno

Position Overview

• To ensure that Borno base (Maiduguri & Monguno) has well maintained, up-to-standard IT, HF/VHF radio, satellite, internet, mobile phone and GPS equipment.

Specific Objectives

• Maintenance and troubleshooting of the ITC hardware, software, networks and peripheries.
• Manage ITC Equipment stock in liaison with the Capital logistician.
• Handle subscription fees and email accounts.
• User training.
• Reporting & Archiving.

Qualification

• Bachelor’s degree in Information Technology/ Engineering;

Essential Skills and Experience

• Min 3 years’ experience in the IT sector, in IT support
• Strong verbal, written and communication skills; approachable, diplomatic, able to maintain confidentiality, able to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment
• Computer literacy including all Microsoft Office programs (Word, Excel, PowerPoint)
• Fluency in English, Hausa & kanuri.
• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently
• Capacity for analysis, synthesis and reporting of large amounts of information
• Willingness to travel to field sites.

Preferred Skills and Experience

• Previous experience working for NGOs an asset, particularly international and/or health related NGOs
• Fluency in English, Hausa and Kanuri is highly preferred.

Job Title: Base Logistician

Location: Monguno, Borno

Position Overview

• To oversee daily logistics activities in ACF’s base office in Monguno, Borno state, co-ordinate drivers, movements, manage the equipment and inventory, submit procurement requests for the base; manage the office and guesthouse facilities and support the Logistics Manager in monthly reporting.

Specific Objectives

• Manage the logistics supply chain.
• Management of equipment, communication means and the vehicle fleet.
• Manage the Base Logistics Team and follow HR related issues.
• Manage  all rehabilitation and maintenance for Office and premises activities.
• Ensure proper security of office, warehouse, guest-house and equipment.
• Reporting.

Qualifications

• Bachelor’s Degree in Information Technology, Logistics, Supply Chain Management, or related field.
• Minimum of 3 years work experience required.

Essential Skills and Experience:

• Excellent attention to detail, highly organized, rigorous, self-motivated, strong sense of responsibility, ability to work independently.
• Expert User of Microsoft Office Suite 2013 (Word, Excel, PowerPoint, Outlook).
• Ability to manage and follow work plans.
• Capacity for analysis, synthesis and reporting of large amounts of information.
• Ability to think outside the box in problem managemen.
• Strong verbal, written and communication skills..
• Ability to maintain confidentiality.
• Ability to work effectively in diverse, cross-cultural teams in a complex, multi-site work environment.
• Fluent in English, Hausa and Kanuri.
• Good interpersonal skills – approachable, diplomatic, able to negotiate, influence, give and receive effective feedback, be a team player.
• Ability to manage stress effectively, and juggle competing priorities.

Preferred Skills and Experience:

• Experience in supervisory position an asset.
• Previous experience working for NGOs an asset, particularly international and/or health related NGOs.
• Fluency in Hausa and Kanuri is highly desired an asset.
• Proficient in IT and networking technology.

Job Title: Complaints Response Mechanism (CRM) Assistant

Location: Borno

Position Overview

• CRM Assistant is responsible for ensuring mechanisms are in place in all Action Against Hunger programmes to strengthen the quality and accountability of emergency response under direct management of the CRM Officer and M&E DPM.
• He/she will be responsible for upholding the organisation commitments towards Humanitarian Accountability Partnership (HAP) standards especially in regards to information sharing, beneficiaries’ participation, complaints and response mechanism.
• CRM Assistant will be the primary support person to the CRM Officer, will build capacity, monitor AAH performance against 2010 HAP standard, and, crucially, will, in the first instance be the first point of contact for beneficiary complaints.

Specific Objectives

• Establishment and management of the Feedback Mechanism for all ACF humanitarian projects.
• Management of the hotline system.
• Reporting and Referrals.
• Represent ACF externally in relevant forums and working groups at State level.

Qualifications

• Bachelor Degree in Management, Social Research, Development studies or a related field.
• At least with 2 years relevant experience in developing and maintaining accountability and learning activities.
• Demonstrated knowledge of accountability especially feedback mechanisms concepts and international humanitarian quality standards.
• Fluency in English and local languages especially Hausa and Kanuri (both written and spoken skills).

Essential Skills and Experience:

• Strong understanding of HAP, Do No Harm and other relevant global standards
• Experience of carrying out design and implementation of accountability and complaints reporting mechanisms in Nigeria.
• Experience of developing and/or managing complaints reporting mechanisms for cash transfer programme
• Ethical, focused on treating complainants/ community fairly  and culturally sensitive
• Excellent computer skills especially developing databases
• Excellent verbal and written communication skills in local languages (Hausa and Kanuri)
• Sound analytical and conceptual skills
• Excellent communication skills and experience in report writing
• Commitment to ACF mission, values and policy.

Preferred Skills and Experience:

• Previous experience in handling feedback mechanism
• Previous experience of working with NGOs
• Proven interest & commitment to humanitarian and development principles and demonstrable understanding of conflict/post conflict development contexts.

How to Apply
Interested and qualified candidates should submit their application by email to:recruitment.ng@acf-international.org
Note

• To be considered, applications must include a CV and letter of interest, and indicate the full position title and location in the email subject line, or on the application envelope.
• Also note that applications will be processed on FIRST COME FIRST SERVED basis and any application received without these specifications will not be considered. 
• Only shortlisted candidate will be contacted.Qualified women and men are encouraged to apply.