Job Vacancies in a Reputable Nigerian Bank

Global Talent Network- (GTN) is a limited liability consulting firm in Lagos, NIGERIA. 
Formed by human resources professionals in 2003, the company has a primary focus of providing consultation in human resources to organizations on a contractual or retainer basis. 

GTN offers a vast array of human resources services, all of which we can tailor to our clients’ specific needs. Services include: Reviewing existing HR functions, Designing and Implementing HR Strategies, Policies, Procedures and Processes. These will align the function to the business strategy and goals.

GTN is currently recruiting for a reputable Financial Institution in Nigeria:


Job Level: Group Head, Commercial Banking 
Location: Lagos 
Job Type: Full-Time 
Job Description

• A reputable Financial Institution is in need of the Group Head, to ensure customer satisfaction and drive business development for the group. As the Group Head, you will ensure a healthy balance sheet in order to achieve/exceed set PBT for the group. You will be reporting to the Divisional Head Commercial Banking. 

Job Responsibilities
Please note the following details as it relates to the job role: 

• Provide overall leadership/direction and continually enhance team performance in various Hubs within the group to achieve quality customer service delivery
• Mobilize revenue for the Group
• Coordinate execution of sales plan by customer segment and product for the group
• Manage the Group sales pipeline deals and identify additional methods of improving performance.
• Manage the Groups’ sales KPI and coordinate sales staff in various hubs with respective tasks, responsibilities and target allocations.
• Approve some loans and advances (within the approved limit) based on appraisal recommendation.
• Ensure effective/efficient implementation of bank wide policies with respect to the group operations.
• Responsible for the recruitment of key staff within the various Hubs in the group, in accordance with the Banks’ recruitment policy.
• To monitor levels of performance of each Hub and identify areas that could be improved and to act in this direction.
• To assist and provide training for the Group in sales.
• To organize review sessions to improve communication and share information and ideas in order to maintain a high level of activity.
• Motivating the various Hubs to achieve the groups’ financial targets and KPI

EDUCATION AND PROFESSIONAL QUALIFICATION 

• A First degree in any discipline
• A Masters degree will be added advantage
• Minimum of 8-10 years’ experience in a bank/financial institution with the last 3 in upper management
• Membership of CIBM (student, Associate, Honorary)

REQUIRED KNOWLEDGE, SKILLS AND ATTRIBUTES 

• Good managerial, leadership and administrative abilities
• Good organization, coordinating and team building skill
• Must be self solution driven, proactive and have acceptable knowledge of the business environment
• Ability to work under pressure and complex problem resolution.
• Good communication skill
• Good knowledge in business development (Retail, Commercial, Public sector and Corporate)
• Good financial analysis and analytical skills.
• Computer appreciation/data entry (word-processing/ spreadsheet/presentation).

Job Title: Relationship Manager, Commercial Banking 
Location: Lagos, Kano, Jos, Kaduna 
Job Type: Full-Time 
Job description

• A reputable financial institution is in need of a relationship manager, to build new individuals and corporate customer relationship and manage existing ones, while monitoring and following up on credit disbursement. As the relationship manager you will be reporting to the Line supervisor who is the team lead. 

Job Responsibilities 

• Please note the following details as it relates to the role:
• Manage existing individuals and corporate customer relationships and ensure customer retention.
• Build new individual and corporate customer relationship
• Pay regular visits and make calls to existing and prospective customers with a view to maintaining/establishing good relationship with them
• Maintain marketing data on existing and prospective customers
• Identify customer needs and seek to match bank products and services to such needs
• Meet marketing targets specified by commercial Hub/Team lead
• Reports to the team lead on valuable new opportunities
• Conduct credit appraisals
• Ascertain validity of submitted credit-request documents and ensure that customers meet credit requirement
• Ensure that loan security exists, is suitable and realizable
• Compile and manage loan documents
• Debts recovery activities
• Perform other duties as assigned by the Hub/Team lead

EDUCATION AND PROFESSIONAL QUALIFICATION 

• A First degree in any discipline
• A Masters degree will be added advantage
• Minimum of 2-4 years’ relevant experience in a bank/financial institution
• Membership of CIBM (student, Associate, Honorary)

REQUIRED KNOWLEDGE, SKILLS AND ATTRIBUTES 

• Good administrative skills
• Good communication and presentation skills
• Sound knowledge of product
• Networking capabilities
• Good at strategizing

Job Title: Head, Transaction Banking (Commercial) 
Location: Lagos 
Job Type: Full-Time 
Job Description

• A reputable financial institution is in need of a Head Transaction Banking, which will require he/she to take the lead on managing trade relationships and ensure that the board and management team are kept informed on market opportunities, the business manager will assist the head transaction towards the achievement of our client medium to long term strategic objective of being known as a “Commercial Trade Bank”. This objective respect the increasing role of Trade in Global Business and the rationale that trade will continue to be the center point of banking transaction. 

Job Responsibilities 

• Please note the following details as it relates to the role:
• Drive loan revenue objectives from a products viewpoint I.e. by ensuring that the P&L targets of or loan product are achieved
• Develop high net worth clients where significant revenue opportunities exist. For most part, this list will correspond with our top 60 clients list but will not exclude the significant opportunities achievable from names outside the list.
• Work with the various RM’s, risk and CBG to ensure that Trade opportunities are converted to bankable assets and revenue streams
• Drive optimal utilization levels of approved trade facilities at any point in time
• On a BAU, track the revenue performance of all our commercial clients to ensure complete realization of our trade revenues
• Ensure that we achieve a trade products pricing approaching that is systematic, risk-differentiated and reflects our client assets/liabilities objectives at any point in time.
• Ensure that our trade transactions generate wallet-proportionate levels of cross-sell (at a minimum) across clients’ cash and FX wallets.
• Work with FINCON, operations and IT to install an effective MIS system that supports proactive monitoring and realization of all applicable revenues.
• Obtains and analyses information and work together with business unit managers to provide data that facilitates decision making.work with staff, finance committee, and the board in preparing a budget; see that the organization operates within budget guidelines.
• Publicize the activities of the organization, its programs and goals

EDUCATION AND PROFESSIONAL QUALIFICATION 

• University first degree required: Higher degree (MBA/MSc) desirable but not mandatory
• 10 years banking experience in adverse functions including business origination, Trade, Cash and SFS products, cross selling and relationship management, sound knowledge of industry and economic matters, strong client and industry contact base

REQUIRED KNOWLEDGE, SKILLS AND ATTRIBUTES 

• Must have sufficient credit underwriting experience; backed by solid knowledge of industry and financial analysis
• Proven effectiveness and leadership working in a fast-paced, client driven environment; with ability for initiative and problem solving.
• Strong interpersonal skill
• Should possess strong communication, motivating, presentation and negotiation skills.
• Expertise in producing thoughtful, detailed quantitative and qualitative analysis with a variety of analytical tool
• Strong excel and PowerPoint skills
• The ability to communicate effectively and succinctly, both verbally and on paper, and with all organization levels.

Job Title: Head, Debit Cards (Commercial) 
Location: Lagos 
Job Type: Full-Time 
Job Description

• A reputable banking institution is in need of a Head Debit cards (Commercial), he/she will ensure customer satisfaction by delivering on promise and growing on card issuance, making sure there is timely card processing based on e-requests platform daily.

Job Responsibilities

• Please note the following role as it pertains to the duties and responsibilities:
• Card data generation, management and branch support
• Card profiling and maintenance of compliant log from customers through branches
• Manage customer experience requirements, acquisition strategies, servicing and retention
• Timely review of unified payment services monthly bill for processing and payment
• Investigation and analysis of transactions on FIMI for effective support of branches
• Cancellation of cards on ITC and postcard and keeping proper record of all cancelled cards
• Follow up on customers’ requests for card issuance and card renewal with the branches
• Arrange user training, manuals and guides for all new applications for branch users
• Visa & MasterCard quarterly performance submission

Other duties and responsibilities 

• Courier management to ensure all shipment get to the branches
• Monitoring, reviewing and updating SLA with vendor
• Business development and marketing of cards
• Develop marketing communications for internal and external customers
• Conduct periodic market reviews and surveys to identify customers needs and expectations for debit card products at branch level for implementation
• Track and document sales activities and identify gaps within branches and zones
• Train and coach branches to promote, increase awareness amongst zonal/branch staff to identify business opportunities that will deepen card penetration
• Prepare comprehensive report for weekly and monthly ALCO
• Monitor branch performance in cards and set targets accordingly
• Timely review of vendor monthly bills for processing and payment
• Monitor, measure and analyze the impact of marketing programs and enhancement efforts
• Develop relationships and have involvement with Zonal sales reps to develop and identify opportunities within the zones
• In conjunction with zonal sales reps and branches, develop and coordinate sales and marketing campaign to boost card sales
• Head in the development of annual business plan

EDUCATION AND PROFESSIONAL QUALIFICATION 

• Minimum Bsc Degree in any course, preferable business
• Should have 7-10 years experience and currently working in the bank
• Educational and Professional Qualifications required (ICAN, CIBN, etc)
• Should have been confirmed in his/her current bank grade;
• Should have spend between 18 months-2 years in the bank grade;
• Should be between the Assistant Banking Officer, Banking Officer or Senior Banking Officer;
• Experience in Bank card issuing and acquiring

REQUIRED KNOWLEDGE, SKILLS AND ATTRIBUTES 

• Candidate must possess an excellent business development knowledge
• Must have a good customer service/relationship management knowledge
• A good understanding of the business environment and industry analysis
• Knowledge of the Nigerian financial industry
• Excellent knowledge of the Nigerian payment and acceptance industry
• Interpersonal and excellent admin skills
• Good oral and written communication skill; with the ability to present
• Team building/conflict management
• Organization and coordinating skill
• Ability to think logically and objectively, with strong observational skill.
• Ability to work constructively with senior management
• Ability to deliver under stress/pressure and meet tight deadlines
• Disciplined and result oriented, strong work ethics. Maintaining high energy level
• Strong leadership/influence skills. Good networking and negotiating skills
• Coordinating, supporting and managing change. Ability to lead change.

Job Title: Head, Mobile Banking (Commercial) 
Location: Lagos 
Job Type: Full-Time 
Job Description

• A reputable bank is in search of a Head Mobile banking, in which he/she will be mainly in charge of the mobile banking whereby setting priorities and specify requirements for development.

Job Responsibilities 

• Please note the following details as it relates to the role;
• Define mobile features, help set priorities and specify requirements for development and QA teams to ensure on-time, on-scope delivery
• Ability to work effectively within a matrixed organization with cross functional members from different disciplines into a single cohesive and effective team
• Be familiar and comfortable with latest mobile technology trends and developments. Understand how new developments might impact the Bank’s mobile platforms
• Remain focused on delivering a superior customer and innovative experiences to mobile users
• Continuously analyze user metrics, usability studies, market research and competitive information to report on the success-of and to enhance the Bank’s mobile products;
• Drive growth of the channel through a laser focus on user conversion and retention by broadening the Bank reach and extending customer loyalty through the mobile platforms;
• Heighten the Bank’s overall understanding of mobile applications by providing guidance on best practices, trends and innovations for both Android and iOS platforms
• Work with other Digital Channel product teams to ensure a consistent and cohesive customer experience across multiple platforms online; and
• Evaluate ideas for new products, investigates market viability and effect on market of present products, and recommends economically attractive products.

EDUCATION AND PROFESSIONAL QUALIFICATION 

• Bsc in any Business Related Field (Masters or MBA would be an advantage);
• 5+ years of product management experience – mobile experience is a must

REQUIRED KNOWLEDGE, SKILLS AND ATTRIBUTES 

• Deep familiarity with both Android and iOS platforms; an understanding of common practices, interaction patterns and the strengths and weaknesses of each of the platforms
• Track record of delivering products, with solid examples of products you have driven, owned and delivered
• Excellent verbal and written communication skills, and demonstrated ability to work cross-functionally
• Experience with Banking is not required, but highly valued
• A passion for mobile – this is what you enjoy doing, and what you want to be able to do for the Bank
• Comfortable with fast paced environment and flexible with both strategic and tactical areas
• Great attention to strategy roadmap, short and long term articulation and execution.

How to Apply
Interested and qualified Applicants should send cover letter and a well documented CV to the email address, with the subject of email stating what role you are applying for.

Applications are to be Forwarded to: Adenodia.gtnhr@gmail.com

Deadline: 23-10-2016