Relationship Executives at a Leading Credit Bureau Company

Stresert Services Limited – Our client is one of the leading credit bureau companies in Nigeria. As a result of growth, they require the service of qualified candidate for the position below:

Job Title: Relationship Executive

Location: Lagos

Job Summary

• The role will be an interface between the company and its Members/ Data Providers.
• Must have an excellent rapport and develop relationship with Members/ Data Providers.
• Activities are conducted with the objective of increasing the amount of sales with the present Members and identifying and acquiring new business from potential Members/ Data Providers.

Detailed Responsibilities

• Identify and acquire new customers
• Execute customer relationship plans
• Build and maintain relationships with bureau subscribers to ensure customer satisfaction
• Ensure optimal customer service experience at every client interaction
• Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
• Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers
• Achieve revenue targets across different product/ service offerings by the company.
• Introduce new service offerings to customers
• Any other duties of similar responsibilities assigned from time to time.

Requirements

• Minimum of a university Degree in a numerate of semi-numerate discipline.
• 2 – 3 years post qualification experience as a relationship officer/customer service executive preferably from the financial services sector.
• Must have good knowledge of MS Office.
• Excellent communication and interpersonal skills
• Good customer service skills
• Good planning and organizing skills with an eye for detail.
• Excellent negotiation skills.
• Excellent listening skill; Must be detailed to the later

Remuneration
N50, 000 – N60, 000.

How to Apply
Interested and qualified candidates should forward their Passport picture and CV’s to:mgtpositions@stresert.com using ‘CRE916’ as subject of mail. Incorrect titled applications will not be opened.

Note: Only applicants with passport picture and CVs will be invited for interviews.

Deadline: 12th September, 2016.