Application Support Engineer at Abbey Mortgage Bank Plc

Abbey Mortgage Bank Plc is the premier, largest and most profitable, non-aligned Primary Mortgage Bank in Nigeria. Abbey is one of the seven national Primary Mortgage Banks (PMB) licensed by the Central Bank of Nigeria and Federal Mortgage Bank of Nigeria (FMBN). The recent recapitalization exercise saw the downsize from 105 mortgage banks to only 34 now surviving. We not only emerged successfully capitalized but one of the few that also met our National obligation as well as amongst the public liability companies.

We are recruiting to fill the position below:

Job Title: Application Support Engineer

Location: Lagos

Responsibilities

• Providing software application support.
• Performing analyses on software application functionality and suggesting improvements.
• Ensuring effective front end and back end functionality of applications.
• Keeping record of configuration changes and scheduling application updates.
• Documenting processes and monitoring application performance metrics.
• Providing front end support to clients and colleagues in other departments.
• Consulting with the software development team, internal users, and clients to improve application performance.
• Establishing the root causes of application errors, and escalating serious concerns to the Team Lead.

Qualifications

• A Bachelor’s Degree in Software Engineering, Computer Science, Information Technology, Information Systems, Computer Engineering or similar field.
• Demonstrable experience as an Application Support Engineer in a related field.
• Advanced knowledge of SQL &Msql
• Knowledge of Advanced Encryption Standards (AES).
• Ability to keep up with innovation in application design.
• Exceptional communication skills.
• Ability to manage code migration, document configuration changes, and monitor performance.
• Exceptional ability to provide front end support to internal departments and web-based clients.
• Advanced proficiency in determining the causes of application errors and repairing them.

Method of Application
Interested and qualified candidates should send their CV to: careers@abbeymortgagebank.com using the Job Title as the subject of the mail.