Our client is a leading provider of innovative telecom services and network solutions for businesses in West Africa.
They have developed a reputation for highly reliable services to become the preferred provider of wholesale Internet services to major telecom operators, ISPs, government agencies, large enterprises, and educational institutions in West Africa. They now have an opening for;
Job Title: Account Manager
JOB PROFILE
The Accounts Manager’s primary responsibility is to retain and grow current accounts and gaining new market share in their given territory.
KEY RESPONSIBILITIES
Specifically, the Account Manager, will:
- Manage relationships of specific accounts as assigned and also grow the accounts to grow the company’s sales/revenues.
- Use an existing network of industry contacts to generate new business leads.
- Deliver sales presentations as may be required to high level decision makers.
- Attend client meetings as required for sales closure
- Maintain and expand relationships with existing clients and potential clients.
- Serve as the primary customer contact for technical and business issues for those specific accounts
- Achieving sales targets
- Ensure sales input into CRM is constantly updated.
- Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction.
- Perform other tasks as may be required
KEY REQUIREMENTS
- Bachelor Degree in a relevant discipline.
- Post graduate/relevant professional qualification will be an advantage.
- Minimum 3-4years experience working with a sales/business development team
- Technical & Professional proficiency
- Strong Quantitative Skills
- Research & writing skills
- Problem Solving
- Leadership
- Proficiency in MS Office
- Excellent Communication Skills
- Negotiating Skills
- Analytical Thinking
- Excellent Relationship Management
- Proficiency in MS Office Productivity Tools
- Experience in selling bandwidth capacity, Internet services products or telecommunications products
- Positive ‘can do’ attitude and result-oriented.
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