Distritech Distribution has been in System Integration & Business Continuity since 1994. What Distritech envisages: The right mix of Products, services, People, infrastructure, and technical expertise Today, We have invested Millions of Naira in establishing core service and delivery infrastructure and developing a specialized Technology Consulting Team across Pan Nigeria for better services and reachability to our valued customers.
We are recruiting to fill the position below:
Job Title: Operations Manager
Location: Lagos
Job Objective / Purpose of Job
- Responsible for playing a critical role in the strategic leadership and operational oversight of the company.
- Drives operational excellence, optimizing business processes, and providing team leader to achieve the Business revenue targets and goals.
Job Duties / Functional Responsibilities / Accountabilities
Operational Management:
- Oversee day-to-day operations of the company, ensuring efficiency and effectiveness across all departments.
- Develop and implement operational strategies, policies, and procedures to enhance productivity and profitability.
- Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and drive continuous improvement initiatives.
- Manage supply chain and logistics to ensure timely delivery of products and services.
- Estanblish a standardised approach for reporting and performance management across all departments
Strategic Planning:
- Collaborate with the executive team to develop and implement the company’s strategic plan.
- Contribute to long-term business planning and strategic decision-making.
- Identify and evaluate new business opportunities, potential acquisitions, and strategic partnerships.
- Lead initiatives to improve operational efficiency and drive innovation within the company.
Financial Management:
- Oversee budgeting, forecasting, and financial planning processes for operations.
- Monitor financial performance, analyze variances, and implement corrective actions as needed.
- Ensure cost-effective operations and maximize profitability through efficient resource allocation and cost control measures.
- Drive the monthly performance reviews in the absence of the GMD
Team leadership and Development:
- Foster a culture of high performance, collaboration, and continuous improvement within the operations teams.
- Provide coaching, mentoring, and professional development opportunities for team members.
- Promote a positive work environment that aligns with the company’s values and mission.
Strategic Partnerships and Negotiations:
- Negotiate and manage relationships with OEMs, suppliers, vendors, financial institutions, and other external partners.
- Participate in key decisions as a member of the executive management team.
- Provide strategic data-based insights and recommendations to support business development activities.
Compliance and Governance:
- Ensure that the company operates within the legal and regulatory framework, maintaining high standards of corporate governance.
- Ensure all operating activities are conducted in adherence to company policies and processes
Other Duties
- Ensure that the board is kept abreast of all major activities or decisions that impact the company as a whole.
- Other responsibilities may be laid down by the GMD or as determined by the board.
Key Performance Indicators / Performance Goals:
- Sales Revenue: Achieve 50% growth in revenue compared to the previous year.
- New Business Development: Secure at least 10 new key accounts within the fiscal year.
- Market Share: Increase market share by 5% in key markets.
- New Markets: Successfully enter and establish a presence in new markets or regions.
- Partnerships: Establish new strategic partnerships that contribute to revenue growth.
- Customer Retention Rate: Achieve a customer retention rate of 50% or higher.
- Cost Reduction: Achieve a targeted reduction in operational costs by at least 10% within the fiscal year.
- Process Improvement: Implement and document at least 3 process improvements per quarter.
- Resource Utilization: Increase resource utilization rates by 20%.
- Output Per Employee: Increase productivity per employee through process improvements and better resource allocation.
Job Specifications
Education Qualification:
- Bachelor’s Degree in Business Administration, Management, Sales, or a related field;
Professional Qualification:
- MBA or equivalent advanced degree preferred.
Experience:
- Proven experience of 15+ years in commercial sales and operations management within the trading industry or a related field.
Key Competencies Requirements
Functional / Technical:
- Deep understanding of the business landscape, industry trends, and market dynamics.
- In-depth understanding of the company’s products or services and their competitive advantages.
- Knowledge of industry trends, competitor activities, and market demands.
- Excellent strategic planning, problem-solving, and decision-making abilities to develop and implement long-term business strategies aligned with company goals.
- Ability to analyze market trends, identify opportunities, and define target markets.
- Proficiency in developing and implementing comprehensive sales plans and strategies.
- Skills in forecasting sales revenues and setting realistic targets.
- Expertise in identifying, targeting, and acquiring new clients and business opportunities.
- Strong relationship-building skills to maintain and grow key customer accounts.
- Ability to negotiate contracts, pricing, and terms to maximize profitability.
- Knowledge of sales processes, from lead generation to closing deals.
- Ability to analyze sales data, generate insights, and make data-driven decisions.
- Proficiency in designing and improving business processes for efficiency and effectiveness.
- Demonstrated ability to develop and execute sales strategies that drive revenue growth and market expansion.
- Understanding of supply chain processes, including procurement, logistics, and inventory management.
- Expertise in setting performance goals, conducting evaluations, and implementing improvement plans.
- Ability to identify, assess, and mitigate operational risks.
- Proficiency in leveraging technology to enhance operational efficiency and drive innovation for process optimization, increased sales performance and customer engagement.
- Experience in managing large-scale projects, including planning, execution, and monitoring.
- Ability to establish and enforce governance frameworks and policies.
Behavioural:
- A natural leader and a self-starter
- High level of integrity, confidentiality and professionalism.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Effectively manages time and resources, prioritizes tasks, and ensures deadlines are met.
- Initiative and the confidence to start things from scratch, improving processes and suggesting innovations
- Adjusts to changing priorities and handles multiple tasks simultaneously in a dynamic work environment.
Leadership:
- Strong leadership skills with a track record of managing cross-functional teams to align strategies and achieve organizational success.
- Ability to inspire and lead diverse teams towards achieving common goals while managing project timelines and budgets.
- Expertise in managing organizational change and driving transformation initiatives.
- Excellent communication skills to articulate sales strategies and objectives.
- Strategic Vision with the ability to align financial strategies with overall business objectives, providing insights and recommendations to the executive team.
- Ability to driving long-term financial sustainability and growth.
- High level of integrity and dependability with a strong sense of urgency and results-orientation.
- Effective delegation and team empowerment.
- Supporting team members and contributing to a collaborative work environment.
Deadline: 5th August, 2024.
Method of Application
Interested and qualified candidates should send their CV to: retentionrecruitment01@gmail.com using “Head of Operations” as the subject of the email.
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