GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
We are recruiting to fill the position below:
Job Title: Field Support 6 Specialist
Job Number: 2604470
Location: Port Harcourt, Nigeria
Business: GE Oil & Gas
Business Segment: OG-TMS Turbomachinery Solutions
Role Summary/Purpose
- The Assignment Specialist will work closely with the Sub-Saharan Africa (SSA) Field Service Engineers. Resource Managers (RM), the Assignment Specialists in the Center of Excellence (CoE), mobilization team and Product Company (PrCo) teams to achieve operational excellence in the assignment of Field Service Engineers (FSE).
- He/she will focus on quality and responsive assignments, optimized utilization, and identification of FSE demand gaps.
Essential Responsibilities
- Assess and deepening FSE requests vs. site activities status
- Use of Global Field Services (GFS) CoE tools which are necessary for identifying the most adequate FSE to fulfill the requests.
- Third Parties FSEs management. Be the GE sponsor for a team of contractors FSEs making sure a correct update of the bio-data & competency data base in the system, maintain their access to the company tools, take care of their technical certification. Manage the provision of company assets (soft & hard) for the new hires.
- Keep regular meetings with third parties/contractor company representatives interface with them in the spirit of compliance.
- Maintain continuous relations with Resource Managers who manage FSE (both in HQ and in the Region/s).
- Actively collaborate with the PrCo representatives in order to slot, plan & review their FSEs needs.
- Guarantee Data Quality Check of the demand posted by the PrCo
- Guarantee On Time Assignment of FSEs
- Ensure the correct balance of utilization between internal & third parties FSEs
- Evaluate all factors which drive the assignment of a single or a team of FSE considering technical and soft skills, project priority, mobilization feasibility, economic impact, internal policy, FSE’s availability, regionalization policy, FSE growing opportunities, resource’s skill optimization, FSE team member compatibility.
- Drive Fit for Job (FFJ) Assessment with the aim of ensuring the quality of the resource’s assignment
- Maintain timing and clear communication with internal clients and suppliers.
- Travel to site or regional organization offices when required.
Qualifications/Requirements
- Bachelor’s degree from university or college (or a high school diploma / GED with significant experience in Services)
- Strong problem-solving skills and detail oriented analytical skills
- Ability to influence, negotiate, and communicate at all levels of organization
- Ability to anticipate and create adaptive planning
- Basic understanding of project management
- Strong oral and written communication skills
- Fluency in English
Additional Eligibility Qualifications
Desired Characteristics:
- Prior Field Service experience is preferred
- Certified Six Sigma Green Belt
- Ability to work across diverse personalities and agendas at various seniority levels across organizations to achieve goals
- Flexible and strong negotiation skills with an eye to establishing mutually beneficial outcomes
- Excellent computer skills and expertise to leverage digitization of processes and tools
- Strong data analysis / manipulation capabilities
- Strong interpersonal and leaderships skills
How to Apply
Click here to apply online
Leave a Reply