The Dangote Group is a diversified and fully integrated conglomerate with interests across a range of sectors in Nigeria and Africa. Current interests include Cement, Sugar, Flour, Salt, Pasta, Beverages, Noodles, Poly Products, Transportation and real estate with new initiatives in the Oil and Gas,
Telecommunication, Fertilizer and Steel sector of the economy.
Job Title: Customer Care Head
Business: Cement
Function/Domain: Marketing
Project Descriptions
Providing leadership and direction to the customer relations care function to ensure consistent quality in service delivery, customer satisfaction and ultimately, customer retention and expansion of customer base.
Developing and driving the implementation of approved programmes or initiatives for customer relations and call centre operations.
Developing quality/ performance measures for the department and monitor periodically to ensure targets are achieved.
Job Responsibilities
Instituting relevant systems to support the CRM framework and ensure timely resolution of complaints or enquiries from customers.
Liaising with other sales & marketing unit heads to obtain and provide information on customers.
Staying abreast of new technologies in customer relations and call centre operations and provide recommendations to Management on relevant improvements.
Driving periodic customer surveys and provide results to the Market Intelligence team for inclusion in Market Intelligent
Desired Qualification/Preferred Competencies
Bachelor’s Degree in any discipline.
Master’s Degree with specialization in Marketing will be an added advantage, but not mandatory.
Sound FMCG experience in managing global/international brands will be a prerequisite. Experience in Channel Marketing will be an advantage
Must have at least 10 years work experience
How to Apply
Click here to Apply Online
Job Title: Key Accounts Director
Business: Cement
Function/Domain: Key Accounts Management (KAM)
Project Description
The Key Accounts Director maintains and expands relationships with strategically important large customers.
Assigned to three to five named customers, the Key Account Director is responsible for achieving sales quota and assigned key account objectives.
He/She represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.
Job Responsibilities
Establishing productive, professional relationships with key personnel in assigned customer accounts. Coordinating the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts Proactively leading a joint company-strategic account planning process that develops mutual performance objectives
Desired Qualification/Preferred Competencies
Bachelors Degree in any discipline.
Masters Degree with specialization in Marketing will be an added advantage.
Membership of the Nigerian Institute of Marketing Certification will be a plus, but not mandatory.
Minimum of 10-15 years of experience, in Sales Management, with experience managing strategic and key accounts.
FMCG industry experience will be an advantage Previous experience working in a frontline customer-facing role will be an advantage.
How to Apply
Click here to Apply Online
Job Title: Regional Director Sales and Distribution
Function/Domain: Sales/Business Development
Project Description
Provide commercial leadership and co-ordination across a geographic location to achieve volume and share objectives through leading the development and the execution of the Sales and Distribution Operation Plan for the Region.
Job Responsibilities
Developing and executing annual Region Commercial Business Plans.
Driving commercial and execution capabilities leveraging Right Execution Daily and implementing the defined Picture of Success at retail.
Actively pursuing opportunities to improve our Route to Market, leveraging best practices from other markets.
Ensuring application of consumer programs designed to enhance consumer brand equity.
Developing and execute operational elements of agreed product / price / pack / channel plans Driving
Desired Qualification/Preferred Competencies
Bachelors Degree in any discipline
Masters Degree with specialization in Marketing will be an added advantage
Membership of the Nigerian Institute of Marketing Certification will be a plus, but not mandatory
Minimum of 10-15 years experience in Sales and Distribution Management in FMCG industry.
Previous experience working within product marketing organization is a key requirement for success in this role.
How to Apply
Click here to Apply Online
Job Title: Head of Marketing
Business: Cement
Function/Domain: Marketing
Project Description
Drive the articulation, implementation and monitoring of Company’ marketing strategy and associated plan aimed at meeting customers’ needs, enhancing brand equity and ultimately increasing revenue generation for the company.
Job Responsibilities
Developing and agreeing marketing plans with Director of Sales & Marketing and oversee implementation in line with Company’s strategy, goals and objectives.
Providing overall guidance and direction in the execution of marketing functions.
Coordinating market research and intelligence activities geared towards providing market information for decision-making – market trends, buyer values, competitors, SWOT, etc.
Facilitating implementation of the approved brand, pricing and packaging strategy for
Desired Qualification/Preferred Competencies
Bachelors Degree in any discipline.
Masters Degree with specialization in Marketing will be an added advantage.
Minimum of 10-15 years experience in Marketing Management.
Certification in Marketing will be a plus, but not mandatory.
Sound FMCG experience in managing global/international brands will be a prerequisite.
Experience in Channel Marketing will be an advantage.
How to Apply
Click here to Apply Online
Job Title: Deputy Region Director Sales and Distribution
Project Description
Provide commercial leadership and co-ordination across a geographic location to achieve volume and share objectives through leading the development and the execution of the Sales and Distribution Operation Plan for the Region.
Job Responsibilities
Developing and executing annual Region Commercial Business Plans
Driving commercial and execution capabilities leveraging Right Execution Daily and implementing the defined Picture of Success at retail
Actively pursuing opportunities to improve our Route to Market, leveraging best practices from other markets
Ensuring application of consumer programs designed to enhance consumer brand equity
Developing and execute operational elements of agreed product / price / pack / channel plans
Desired Qualification/Preferred Competencies
Bachelors Degree in any discipline.
Master’s Degree with specialization in Marketing will be an added advantage.
Membership of the Nigerian Institute of Marketing Certification will be a plus, but not mandatory.
Minimum of 10-15 years’ experience in Sales and Distribution Management in FMCG industry.
Previous experience working within product marketing organization is a key requirement for success in this role.
How to Apply
Click here to Apply Online
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