At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it.
Huawei is a leading global ICT solutions provider. Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world’s population.
Huawei’s vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing opportunities to enjoy broadband services, regardless of geographic location. Contributing to the sustainable development of society, the economy, and the environment, Huawei creates green solutions that enable customers to reduce power consumption, carbon emissions, and resource costs.
Job Title: Tools Engineer
Huawei Technologies – Lagos
Job description
• Assist in developing and maintaining tool infrastructure including ITSM, ITOM and Workplace enablement toolset.
• Hands-on responsibility over the monitoring & control system of infrastructure and applications including CA ITSM suite, CA Spectrum Console and other monitoring tools, scripts, MS SCCM & SCOM, etc.
• Responsible for the ongoing activities of the monitoring & control tools: installations, upgrades and maintenance, troubleshooting, technical escalation and relevant vendors relationship.
• Responsible to configure the M&C tools including ongoing inspections and constant improvements.
• Develop scripts, reports and other solutions for monitoring
• Reduce false alarms and support alert analysis.
• Provides 7×24 support on a rotating schedule.
Desired Skills and Experience
• First degree or equivalent in a relevant discipline.
• Familiar with CA ITSM toolset to implement, design and consulting.
• Familiar with at least one or more of VMware/Cisco/Microsoft/Redhat/IBM/Oracle toolset or Open Source IT Operation (ITOM) tool suite to monitor performance, capacity and health check such as Puppet, Nagios, Zabbix.
• ITILv3 certification is preferred.
• Shell, JavaScripts, Python skills are preferred.
• Minimum of three (3) years relevant work experience.
• Candidate with five (5) years relevant experience will be considered Subject Matter Experts or team lead.
How to Apply
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