Current Job Vacancies in an ICT Firm – Ultra Media Solutions

• Ultra Media Solutions Limited requires a FEMALE Front Desk Clients’ Relations Manager who will be operating from our new corporate office in Ikeja, Lagos
• This key person must be an Inspiring, confident and self-driven person with bias for action in line with our business goals.
• With primary focus on customer service and clients experience as well as work directly with the General Manager to provide front-desk and general administrative functions

Job Brief

• We are looking for a Front desk manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome.
• You will also coordinate all front desk activities, including calls, reservations and guest’s services.
• As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team.
• Our ideal candidate can deal efficiently with complaints and has a solid customer service approach.
• Ultimately, as the Most Important Gateway To Ultra Media Solutions Group, you should be able to ensure our front desk provides professional and friendly service to our customers.

Responsibilities

• Ensure front desk is tidy and has all necessary stationery and material (pens, forms and informative leaflets)
• Ensure timely and accurate customer service
• Handle complaints and specific customers’ requests
• Ensure proper mail distribution
• Keep updated records of office expenses and costs
• Work with the General Manager to Train, supervise and support office staff, including security guard, Office Assistant, etc as well ensure company’s policies, rules and regulations and security requirements are met
• Developing and maintaining efficient systems to deal with client queries and support
• Referring issues and potential sales opportunities to Sales and Marketing Executives where relevant
• Handling and resolving all questions, requests, complaints and all other front desk activities
• Providing efficient and professional first line account management to clients
• Assisting the business development team in developing efficient systems to support the work of the Team
• Handling mail boxes, telephone and correspondences
• Building and maintaining relationships with clients and key personnel within customer companies
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Alerting the sales and marketing team to opportunities for further sales within key clients/organisations
• Letting customers know about other products and services the company offers.
• Achieving client relationship targets and Kepis as set by the Head of Marketing
• Escalating and resolving areas of concern as raised by clients.
• Liaising with internal departments to ensure client needs are fulfilled effectively

Requirements

• B.Sc or HND in any related field; additional certification is a plus
• Proven work experience as a Front desk manager or Reception manager
• Hands on experience with office machines (printers etc)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Proficiency in English (oral and written)
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Past working experience in Staff Administration will be an added advantage

Remuneration

• Very attractive.

Method of Application
Interested and qualified candidates should e-mail their Applications to: desk@ultramediasolution.com

Note

• Candidates selected for further consideration will be contacted for interviews
• Interested candidates must be resident in Lagos.

• We are looking for Web/Mobile Application Developers that will be responsible for managing the interchange of data between the server and the users, as well as translating the UI/UX design wireframes to actual code that will produce the visual elements of the application.
• You will also design the overall architecture of the web and/or applications and evolve it to ensure maximum performance and stability.

Responsibilities

• Develop Web and Mobile applications.
• Implementation of a robust set of services and APIs to power the web application.
• Building reusable code and libraries for future use.
• Optimization of the application for maximum speed and scalability.
• Implementation of security and data protection.
• Translation of UI/UX wireframes to visual elements.
• Creating database schemas that represent and support business processes.
• Train and mentor next-generation of Web Application Developers.

What we are offering

• A driving seat in the fastest moving sector in the Web and Mobile App Solutions industry
• A chance to hone your skills within a close knit, flexible work environment, spread across various disciplines, teams and limitless boundaries
• An opportunity to work in a great learning environment
• The work tools to get the job done efficiently
• The support to learn, grow and advance your career, including trainings,
• A multi-tiered remuneration & bonus structure that will reward your effort and achievements
• An opportunity to lead the team of young and dynamically creative Web and Mobile Apps professionals

Skills and Qualifications

• Proficient knowledge of one or more: JavaScript – AngularJS and NodeJSJava/Servlet/JSP.
• Python, PHP, Laravel PHP, C++, JQuery, MySQL, Ruby, Ruby on Rails, MongoDB and Mobile Application Development (iOS & Android Apps Development).
• Understanding of fundamental design principles behind a scalable application.

Requirements:

• Proven working experience in web programming.
• A solid understanding of how web applications work including security, session management, and best development practices.
• Adequate knowledge of relational database systems, Object Oriented Programming and web application development.
• Hands-on experience with network diagnostics, network analytics tools.
• Basic knowledge of Search Engine Optimization process.
• Aggressive problem diagnosis and creative problem solving skills.
• Strong organizational skills to juggle multiple tasks within the constraints of timelines and budgets with business acumen.
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques.

Deadline: 31st May, 2018.

Method of Application
Interested and qualified candidates should send their CV’s to: standard@ultramediasolution.com

Note: Only shortlisted candidates will be invited for interview. Interview date will be communicated to shortlisted candidates by email.