Job Openings for Customer Service Representative and Operations Executive

PowerHQ, we are an ecofriendly, tech-savvy solution driven online Retail firm based in Lagos,
Nigeria. We offer online sales of Laptop computers, Mobile Phones, Data Plan Sales and Inverter power products that solve our real power problems.

Due to our expansion and determination to offer uncompromised quality service to our customers we are looking for motivated young graduates who can join us to continue to create value for the customers, themselves and also the company.

We are recruiting to fill the position below:

Job Title:  Customer Service Representative and Operations Executive

Qualification

        SSCE/BSc (without NYSC) in any Discipline.

Responsibilities

        Will be the first point of contact with customers on the phone.
        Receive and resolve customer’s complaints.
        Be friendly at all times when attending to customers.
        Work on rotational shift cycles.
        Educate customers about our products and services.
        Attend to SMS and BBM communications with customers.

Desired Qualities

        Good command of English language; spoken and written
        Comfortable with touchscreen phones (Android & Windows)
        Ability to work in a team
        Ability to multitask in a fast paced environment.
        Lives close to Ikeja, Lagos.
        Friendly outgoing personality
        Good analytical instincts and attention to details.

How to Apply

Interested and qualified candidates should forward their CVs and applications to info@powerhq.com.ng

Deadline: 2nd August, 2015.